Reach 360 Accessibility Maturity Plan

Last updated: January 6, 2026

At Articulate, we’re committed to improving our products so you can create accessible e-learning. To see how Reach 360 supports Web Content Accessibility Guidelines (WCAG) 2.1 and other accessibility standards, check out our accessibility conformance report, or Voluntary Product Accessibility Template (VPAT®).

You can view our Reach 360 User Guide and see what we’re working on in our Articulate 360 Feature Roadmap. This maturity plan lists known accessibility issues, their status, and any available workarounds. We’ll update it as we make progress to keep you informed and help support your own compliance efforts. Let us know if you have any questions.

Identified Issues

Issue

Status

Workarounds

Comments

The language selection dropdown is inconsistent across screen readers.

  • 1.3.1 Info and Relationships (Level A)

Planned

No workarounds

We’re investigating updating the language selection dropdown for improved screen reader support.

Hiding content cards in Favorites creates focus and navigation inconsistencies.

  • 1.3.2 Meaningful Sequence (Level A)
  • 2.4.3 Focus Order (Level A)

Planned

No workarounds

We’re exploring ways to improve focus handling and messaging when removing content from Favorites.

The author filters in the Browse Library are inconsistent when using a screen reader.

  • 1.3.2 Meaningful Sequence (Level A)
  • 2.4.3 Focus Order (Level A)

Planned

No workarounds

We’re investigating how to ease the operation, navigation, and understanding of the author filter in the Browse Library for users with screen readers.

Background elements get exposed to screen readers with expanded menus.

  • 2.4.3 Focus Order (Level A)

Planned

No workarounds

We are investigating our menu implementation for better mobile device screen reader support.

Screen readers do not consistently announce the active link and state when switching between My Learning and Favorites.

  • 1.3.1 Info and Relationships (Level A)

Planned

No workarounds

Provide a clear, predictable screen reader announcement when the My Learning/Favorites view changes, including the active link and its state.

When changing the content filter in the Browse Library modal, screen reader focus moves to the parent page instead of remaining within the modal.

  • 2.4.3 Focus Order (Level A)

Planned

No workarounds

Ensure that changing the content filter in the Browse Library modal keeps screen reader focus contained within the modal and on the active control.

PDF Certificates are not accessible.

  • 1.3.1 Info and Relationships (Level A)

Planned

Manually add accessibility with a PDF editor

Ensure that downloaded PDF certificates are accessible by default.

The Favorite button on the Learn Dashboard needs contrast improvement.

  • 1.4.11 Non-text Contrast (Level AA)

Planned

No workarounds

The favorite button’s selected or unselected state doesn’t have enough contrast against its background, especially if the card has a lighter image background.

The screen reader announces the number of total items twice in the Browse Library.

  • 1.3.2 Meaningful Sequence (Level A)
  • 4.1.3 Status Message (Level AA)

Planned

No workarounds

We’re investigating how to optimize announcing the total number of items in the Browse Library.

The button to show more authors in the Learning Path Overview does not announce that new content has loaded.

  • 1.3.2 Meaningful Sequence (Level A)
  • 2.4.3 Focus Order (Level A)

Planned

No workarounds

We’re investigating how to better manage when new content has loaded.

The tooltip text on disabled cards notifies when the card receives focus, but not when the link gets focus.

  • 1.3.2 Meaningful Sequence (Level A)

Planned

No workarounds

We’re investigating how to enhance tooltip text announcements on disabled cards due to restricted orders.

When navigating between lessons in Reach Learn, screen reader focus moves to the top of the parent page instead of the lesson content.

  • 2.4.3 Focus Order (Level A)

Planned

No workarounds

Ensure that navigating between lessons in Reach Learn moves screen reader focus directly to the lesson content, rather than the parent page.

Resolved

We’re continually improving Reach 360 to enhance accessibility and ensure compliance with WCAG 2.1 guidelines. The following table outlines the progress we’ve made from our maturity plan. Let us know if you have questions.

Released

Release Date

Learners can choose English, Spanish, French, or German as their preferred interface language.

September 2024

Additional learner profile languages added: Brazilian Portuguese, Portuguese, Canadian French, Latin American Spanish, and Mexican Spanish.

December 2024

Additional learner profile languages added: Danish, Dutch, English (UK), Finnish, Norwegian, and Swedish.

January 2025

Learner profile languages now include Chinese (Simplified), Italian, Japanese, Korean, and Polish.

June 2025