Reach 360 Accessibility Maturity Plan
Last updated: September 24, 2026
At Articulate, we’re committed to continuously improving our products so you can deliver accessible training for all learners. Reach 360 includes features that help organizations deliver training aligned with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA requirements and other internationally recognized accessibility standards.
For detailed conformance information, review our accessibility conformance report, or Voluntary Product Accessibility Template (VPAT®).
This maturity plan provides transparency into our ongoing work. It highlights known accessibility gaps and, where possible, available workarounds. We update this page regularly so you can track progress and plan your own accessibility efforts with confidence.
Please contact us if you have questions.
Identified Accessibility Gaps
Accessibility Gap
Status
Workaround (if available)
Planned Resolution
The language selection menu does not behave consistently across screen readers.
- 1.3.1 Info and Relationships (Level A)
Planned
None available
Ensure the language selection dropdown works consistently with screen readers.
Hiding content cards in Favorites can create inconsistencies in focus and navigation.
- 1.3.2 Meaningful Sequence (Level A)
- 2.4.3 Focus Order (Level A)
Planned
None available
Improve focus handling and screen reader announcements when users remove content from Favorites.
Author filters in the Browse Library may not work consistently with screen readers.
- 1.3.2 Meaningful Sequence (Level A)
- 2.4.3 Focus Order (Level A)
Planned
None available
Ensure author filters in the Browse Library work consistently with screen readers.
Background elements are exposed to screen readers when menus are expanded.
- 2.4.3 Focus Order (Level A)
Planned
None available
Update expanded menus so screen reader users can access the menu without navigating to background content.
Screen readers do not consistently announce the active link and its state when users switch between My Learning and Favorites.
- 1.3.1 Info and Relationships (Level A)
Planned
None available
Ensure screen readers announce when the My Learning or Favorites view changes, including the active link and its state.
When users change the content filter in the Browse Library modal, screen reader focus moves to the parent page instead of remaining in the modal.
- 2.4.3 Focus Order (Level A)
Planned
None available
Ensure that changing the content filter in the Browse Library modal keeps screen reader focus contained within the modal and on the active control.
PDF Certificates are not accessible.
- 1.3.1 Info and Relationships (Level A)
Planned
Temporary workaround: Manually add accessibility with a PDF editor
Ensure that downloaded PDF certificates are accessible by default.
The Favorite button on the Learn Dashboard does not provide sufficient non-text contrast.
- 1.4.11 Non-text Contrast (Level AA)
Planned
None available
Ensure the favorite button’s selected and unselected states have sufficient contrast against their backgrounds.
Screen readers announce the total number of items twice in the Browse Library.
- 1.3.2 Meaningful Sequence (Level A)
- 4.1.3 Status Message (Level AA)
Planned
None available
Improve how screen readers announce the total number of items in the Browse Library.
The button for showing more authors in the Learning Path Overview does not announce new content loads.
- 1.3.2 Meaningful Sequence (Level A)
- 2.4.3 Focus Order (Level A)
Planned
None available
Ensure the button for showing more authors in the Learning Path Overview announces when new content loads.
Tooltip text for disabled cards is announced when the card receives focus, but not when the link receives focus.
- 1.3.2 Meaningful Sequence (Level A)
Planned
None available
Improve tooltip text announcements for disabled cards when either the card or its link receives focus.
When navigating between lessons in Reach Learn, the screen reader focus moves to the top of the parent page instead of the lesson content.
- 2.4.3 Focus Order (Level A)
Planned
None available
Ensure that navigating between lessons in Reach Learn moves screen reader focus directly to the lesson content rather than the parent page.
Resolved
We’re continually strengthening accessibility in Reach 360 to create a more inclusive experience. The items below reflect completed accessibility enhancements that have been released in the product. Each entry includes the release date and a brief summary of the update. Please contact us if you have questions.
2025
June 2025: Added Chinese (Simplified), Italian, Japanese, Korean, and Polish as learner profile languages.
January 2025: Added Danish, Dutch, English (UK), Finnish, Norwegian, and Swedish as learner profile languages.
2024
December 2024: Added Brazilian Portuguese, Portuguese, Canadian French, Latin American Spanish, and Mexican Spanish as learner profile languages.
September 2024: Learners can now choose English, Spanish, French, or German as their preferred interface language.