A Canadian Public Health Nonprofit Provides Accessible Healthcare Training With Articulate 360

The Challenge

Create health education for a national audience with a team of one

For more than 11 years, the Canadian nonprofit has run an online education program. Krysha Littlewood, Instructional Design and E-Learning Specialist, has been with the nonprofit for more than a decade and is responsible for creating all its online training and development programs. Although the nonprofit is small, its content reaches a national audience across Canada.

Littlewood needs to produce and scale health education programs tailored to two very different audiences: healthcare providers and the general public. Training for both audiences requires multiple rounds of review, with different assessment methods and delivery formats for healthcare providers and the general public. Because of this, the organization needs tools that streamline the review process and support a variety of different learning needs.

The Answer

Training built with Articulate 360 that supports multiple learning audiences

Today, the organization uses Articulate to create health content that meets the diverse needs of both audiences it serves. For health care practitioners, she designs online training content to pair with facilitator-led programs. For the general public, she creates self-paced online training with quizzes.

As an L&D team of one, Littlewood appreciates how Articulate 360 lets her create professional-looking courses efficiently, with the flexibility to customize training for more complex projects. 

“What I really like about Articulate is that you can do something quickly, and it could be really simple but look good,” says Littlewood. “Or, you can put a lot of time into developing, and it can look amazing.”

Littlewood recently developed a course educating learners about an infectious disease the organization hadn’t previously covered. Although the subject matter was new, her experience with Articulate 360 gave her a familiar foundation for designing the training and approaching the project with confidence. 

Littlewood is able to create e-learning with significant reach across the country—even as a team of one. “We are a small organization, and it’s important for us to have a huge reach. Articulate lets us do that with minimal resources,” says Littlewood.

Unlocking Human Potential

Engaging and informative health education for learners across Canada

Using Articulate allows the nonprofit to create engaging, accessible online learning for people across different regions of Canada. This investment in online training helps the organization fulfill its mission of connecting communities nationwide to trustworthy health information.

The feedback to training has been positive. Littlewood hears time and time again that learners appreciate how engaging and polished the training looks. Learners in rural areas in particular express how the training gives them access to information that otherwise might have been challenging to obtain.

Looking ahead, Littlewood hopes to use Articulate 360 to expand the organization’s online education resources with short, flexible learning experiences like audio-based lessons that people can access easily from anywhere—making key health information even more accessible for learners nationwide.

A Canadian nonprofit uses Articulate 360 to develop professional, accessible health education for practitioners and the public, helping expand access to important health information across the country.