Rise 360 Accessibility Conformance Report

Last Updated January 11, 2024

We want to empower all learners to have accessible, compelling, and enjoyable e-learning experiences. With that goal in mind, we built Rise 360 to support Web Content Accessibility Guidelines (WCAG), as described in this report. We continue to refine Rise 360 so the courses you create go beyond technical conformance with these guidelines to become truly accessible to everyone. Keep an eye on our Feature Roadmap and our What’s New page for all the latest enhancements.

This is a living document. We update it as enhancements are developed and new issues come to light. If you discover an accessibility issue, please let us know. We're on this journey together.

Need a PDF version of this report? Download it here.

Based on VPAT® Version 2.4 International Edition

Voluntary Product Accessibility Template® and VPAT® are registered service marks of the Information Technology Industry Council (ITI).

Product Information

Name of Product/Version: Rise 360 (published output)

Report Date: December 28, 2023

Product Description: Use Rise 360 to create inherently responsive e-learning courses that work beautifully on every device.

Contact Information: [email protected]

Notes: This report is based on the December 28, 2023 build of Rise 360.

Evaluation Methods Used: We tested the Rise 360 learner experience with automated accessibility checkers and manual testing by accessibility specialists. We used desktop computers running the latest versions of Windows and macOS, plus mobile devices running the latest versions of iOS and Android. We evaluated multiple web browsers, including the latest versions of Google Chrome, Microsoft Edge, Firefox, and Safari. We performed screen reader tests with JAWS 2023, NVDA 2023, VoiceOver in macOS and iOS, and TalkBack for Android. We also completed keyboard-only tests.

Applicable Standards/Guidelines: This report covers the degree of conformance with these accessibility standards/guidelines.

Standard/Guideline

Included in Report

Level A (Yes)
Level AA (Yes)
Level AAA (Yes)

Level A (Yes)
Level AA (Yes)
Level AAA (Yes)

Terms: We use the following terms to define conformance levels for accessibility criteria.

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.1 Report

Tables 1 and 2 also document conformance with:

  • EN 301 549:  Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: Success Criteria, Level A

Notes: We'll update this conformance report as enhancements are released.

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.1.1 (Web)
  • 10.1.1.1 (Non-web document)
  • 11.1.1.1.1 (Open Functionality Software)
  • 11.1.1.1.2 (Closed Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Partially Supports

Give learners text-based alternatives for non-text content. Use alt text to describe images. Use text blocks or interactive markers to provide expanded descriptions for complex images, such as charts and maps. For audio and video blocks, use the caption field to describe the purpose of the media.

Scenario blocks don't currently support alt text.

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.1 (Web)
  • 10.1.2.1 (Non-web document)
  • 11.1.2.1.1 (Open Functionality Software)
  • 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

Give learners text-based alternatives for audio-only and video-only content.

For audio, use a text block or an accordion interaction with a single tab to display a transcript. If the transcript is short, you can even use the caption field for the audio block.

For videos that don't have narration, you can offer a text description of what happens in the video. Use a text block or the caption field. You also have the option of using an audio block to narrate the video.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.2 (Web)
  • 10.1.2.2 (Non-web document)
  • 11.1.2.2 (Open Functionality Software)
  • 11.1.2.2 (Closed Software) 
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) 
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Partially Supports

Import closed captions for videos that have narration. Rise 360 does not currently support captions for audio blocks.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.3 (Web)
  • 10.1.2.3 (Non-web document)
  • 11.1.2.3.1 (Open Functionality Software)
  • 11.1.2.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) 
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

Give learners a separate audio track or a detailed text-based alternative to describe video content that can't be heard in the audio—e.g., on-screen text, character actions, and scene changes.

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.1 (Web)
  • 10.1.3.1 (Non-web document)
  • 11.1.3.1.1 (Open Functionality Software)
  • 11.1.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

Rise 360 output is semantically formatted for easy screen reader navigation.

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.2 (Web)
  • 10.1.3.2 (Non-web document)
  • 11.1.3.2.1 (Open Functionality Software)
  • 11.1.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Partially Supports

Rise 360 follows a logical navigation order for all content, except matching drag-and-drop questions.

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.3 (Web)
  • 10.1.3.3 (Non-web document)
  • 11.1.3.3 (Open Functionality Software)
  • 11.1.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Partially Supports

Provide text-based instructions for content that can only be understood by shape, size, visual location, orientation, or sound.

Matching drag-and-drop questions and sorting activities aren't fully accessible yet.

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.1 (Web)
  • 10.1.4.1 (Non-web document)
  • 11.1.4.1 (Open Functionality Software)
  • 11.1.4.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

Provide alternatives when color is used to convey important information or instructions. Learners with color blindness might not see the differences in your color choices. Here are a couple of ways to meet this criterion:

  • Use a 3:1 contrast ratio between clickable text and static text so learners can tell the difference.
  • Use patterns, textures, or text to make different areas of an image stand out. For example, use different patterns or textures for each product on a chart. Or, add on-screen text to identify colors when asking learners to select one of several color swatches.

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.2 (Web)
  • 10.1.4.2 (Non-web document)
  • 11.1.4.2 (Open Functionality Software)
  • 11.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

Rise 360 does not autoplay audio.

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.1 (Web)
  • 10.2.1.1 (Non-web document)
  • 11.2.1.1.1 (Open Functionality Software)
  • 11.2.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Partially Supports

Much of the learning experience is already keyboard accessible, but we plan to optimize keyboard navigation for these block types:

  • Image and quote carousels
  • Drag-and-drop interactions
  • Charts

Provide keyboard-accessible alternatives for the blocks listed above.

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.2 (Web)
  • 10.2.1.2 (Non-web document)
  • 11.2.1.2 (Open Functionality Software)
  • 11.2.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

Rise 360 courses don't trap keyboard focus in subsections of content. Learners can use keyboard navigation without getting stuck.

2.1.4 Character Key Shortcuts (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.4 (Web)
  • 10.2.1.4 (Non-web document)
  • 11.2.1.4.1 (Open Functionality Software)
  • 11.2.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Not Applicable

Rise 360 does not have keyboard shortcuts.

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.1 (Web)
  • 10.2.2.1 (Non-web document)
  • 11.2.2.1 (Open Functionality Software)
  • 11.2.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Not Applicable

Rise 360 does not use timed content.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.2 (Web)
  • 10.2.2.2 (Non-web document)
  • 11.2.2.2 (Open Functionality Software)
  • 11.2.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Not Applicable

Rise 360 does not have auto-updating info or content that moves, scrolls, or blinks for more than five seconds.

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.3.1 (Web)
  • 10.2.3.1 (Non-web document)
  • 11.2.3.1 (Open Functionality Software)
  • 11.2.3.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

Do not use videos or animations that flash or blink more than three times per second. Here's a helpful tool that analyzes videos for content that might cause seizures.

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.1 (Web)
  • 10.2.4.1 (Non-web document) – Does not apply
  • 11.2.4.1 (Open Functionality Software) – Does not apply
  • 11.2.4.1 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Supports

Learners can skip repetitive sidebar navigation elements to access lesson content immediately when tabbing through a course with a screen reader. The skip-navigation feature is automatically enabled in all courses.

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.2 (Web)
  • 10.2.4.2 (Non-web document)
  • 11.2.4.2 (Open Functionality Software) - Does not apply
  • 11.2.4.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

Rise 360 automatically gives each lesson in your course a page title that follows this format: CourseTitle - Lesson Title | Rise 360. Titles appear on the browser tab, and screen readers announce them as learners navigate through the course.

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.3 (Web)
  • 10.2.4.3 (Non-web document)
  • 11.2.4.3 (Open Functionality Software)
  • 11.2.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

The navigation order of focusable elements, such as links and form controls, is logical and intuitive.

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.4 (Web)
  • 10.2.4.4 (Non-web document)
  • 11.2.4.4 (Open Functionality Software)
  • 11.2.4.4 (Closed Software
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

Use meaningful text for every link so learners know what each one does.

2.5.1 Pointer Gestures (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.1 (Web)
  • 10.2.5.1 (Non-web document)
  • 11.2.5.1 (Open Functionality Software)
  • 11.2.5.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Not Applicable

Rise 360 does not have touchscreen gestures.

2.5.2 Pointer Cancellation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.2 (Web)
  • 10.2.5.2 (Non-web document)
  • 11.2.5.2 (Open Functionality Software)
  • 11.2.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Click events happen when learners release the mouse button, not when they press the mouse button down. This helps learners recover if they accidentally click the wrong target. They can move the mouse away from the target before releasing the button if they don't want to activate the target.

2.5.3 Label in Name (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.3 (Web)
  • 10.2.5.3 (Non-web document)
  • 11.2.5.3.1 (Open Functionality Software)
  • 11.2.5.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Rise 360 interface elements have accessible names that match the visible labels.

2.5.4 Motion Actuation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.4 (Web)
  • 10.2.5.4 (Non-web document)
  • 11.2.5.4 (Open Functionality Software)
  • 11.2.5.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Not Applicable

Rise 360 does not support motion controls. In other words, learners can't control courses by moving their tablets or smartphones.

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.1 (Web)
  • 10.3.1.1 (Non-web document)
  • 11.3.1.1.1 (Open Functionality Software)
  • 11.3.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

Set the course language in your text labels, and screen readers will use that language to properly pronounce the interface elements and course content.

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.1 (Web)
  • 10.3.2.1 (Non-web document)
  • 11.3.2.1 (Open Functionality Software)
  • 11.3.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

Rise 360 does not change context when learners change focus.

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.2 (Web)
  • 10.3.2.2 (Non-web document)
  • 11.3.2.2 (Open Functionality Software)
  • 11.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

Learners can select form controls, such as radio buttons, and enter info in text-entry fields, but Rise 360 does not change context when they do.

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.1 (Web)
  • 10.3.3.1 (Non-web document)
  • 11.3.3.1.1 (Open Functionality Software)
  • 11.3.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

Rise 360 communicates errors when they occur.

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.2 (Web)
  • 10.3.3.2 (Non-web document)
  • 11.3.3.2 (Open Functionality Software)
  • 11.3.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Partially Supports

Rise 360 provides instructions for interactions, except sorting activities and matching drag-and-drop questions. Use a text block to provide instructions if you use these interactive blocks.

4.1.1 Parsing (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.1 (Web)
  • 10.4.1.1 (Non-web document)
  • 11.4.1.1.1 (Open Functionality Software)
  • 11.4.1.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

Rise 360 generates well-formed HTML output.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.2 (Web)
  • 10.4.1.2 (Non-web document)
  • 11.4.1.2.1 (Open Functionality Software)
  • 11.4.1.2.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Partially Supports

Rise 360 uses distinct semantic groups, ARIA landmarks, and structured controls that follow a consistent order and hierarchy. There are a few exceptions. We're making improvements to these block types:

  • Image and quote carousels
  • Drag-and-drop interactions

Table 2: Success Criteria, Level AA

Notes: We'll update this conformance report as enhancements are released.

Criteria

Conformance Level

Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.4 (Web)
  • 10.1.2.4 (Non-web document)
  • 11.1.2.4 (Open Functionality Software)
  • 11.1.2.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Not Applicable

Rise 360 does not use real-time broadcasts.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.5 (Web)
  • 10.1.2.5 (Non-web document)
  • 11.1.2.5 (Open Functionality Software)
  • 11.1.2.5 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Does Not Support

Audio descriptions must be created in a separate app, then imported into Rise 360. For example, sync audio descriptions with a video in Storyline 360, and then publish the slide as a video file.

1.3.4 Orientation (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.4 (Web)
  • 10.1.3.4 (Non-web document)
  • 11.1.3.4 (Open Functionality Software)
  • 11.1.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Content automatically reflows and works beautifully in landscape and portrait modes.

1.3.5 Identify Input Purpose (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.5 (Web)
  • 10.1.3.5 (Non-web document)
  • 11.1.3.5.1 (Open Functionality Software)
  • 11.1.3.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Not Applicable

Rise 360 does not have input fields for learners' personal info, such as phone numbers, addresses, birthdays, or payment methods.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.3 (Web)
  • 10.1.4.3 (Non-web document)
  • 11.1.4.3 (Open Functionality Software)
  • 11.1.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

Rise 360 interface elements meet minimum contrast guidelines. Be sure to use a contrast ratio of 4.5:1 or higher for on-screen text so learners with low vision can read it. Here's a helpful contrast checker to determine your contrast ratio.

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.4 (Web)
  • 10.1.4.4 (Non-web document)
  • 11.1.4.4.1 (Open Functionality Software)
  • 11.1.4.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

Rise 360 courses are inherently responsive, so content scales and reflows as needed when learners interact with their browser zoom features.

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.5 (Web)
  • 10.1.4.5 (Non-web document)
  • 11.1.4.5.1 (Open Functionality Software)
  • 11.1.4.5.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

Rise 360 interface elements don't rely on images of text. Be sure to use text blocks to convey important information rather than importing images of text, which can't be read by assistive tools.

1.4.10 Reflow (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.10 (Web)
  • 10.1.4.10 (Non-web document)
  • 11.1.4.10 (Open Functionality Software)
  • 11.1.4.10 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Rise 360 content reflows as learners zoom in so they never need to scroll horizontally.

1.4.11 Non-text Contrast (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.11 (Web)
  • 10.1.4.11 (Non-web document)
  • 11.1.4.11 (Open Functionality Software)
  • 11.1.4.11 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Rise 360 interface elements meet non-text contrast guidelines.Be sure your Rise 360 accent color and block background color have a 3:1 contrast ratio or higher. Here's a helpful contrast checker to determine your contrast ratio.

1.4.12 Text Spacing (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.12 (Web)
  • 10.1.4.12 (Non-web document)
  • 11.1.4.12 (Open Functionality Software)
  • 11.1.4.12 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Partially Supports

Most text content in Rise 360 responds to learners' custom styling, such as increased font size and line spacing. We plan to optimize all text (e.g., the continue block) to give learners full control over styling.

1.4.13 Content on Hover or Focus (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.13 (Web)
  • 10.1.4.13 (Non-web document)
  • 11.1.4.13 (Open Functionality Software)
  • 11.1.4.13 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Content that appears only when an element has focus (e.g., a tooltip) is dismissible, hoverable, and persistent.

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.5 (Web)
  • 10.2.4.5 (Non-web document) – Does not apply
  • 11.2.4.5 (Open Functionality Software) – Does not apply
  • 11.2.4.5 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Supports

Rise 360 courses have a cover page with an interactive outline, sidebar navigation features, and a search field for finding content.

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.6 (Web)
  • 10.2.4.6 (Non-web document)
  • 11.2.4.6 (Open Functionality Software)
  • 11.2.4.6 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

Built-in controls are properly labeled and identified. For lesson content, authors can use heading blocks to organize and label content.

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.7 (Web)
  • 10.2.4.7 (Non-web document)
  • 11.2.4.7 (Open Functionality Software)
  • 11.2.4.7 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

A rectangle highlights the object that currently has focus when learners use keyboard navigation.

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.2 (Web)
  • 10.3.1.2 (Non-web document)
  • 11.3.1.2 (Open Functionality Software) – Does not apply
  • 11.3.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Does Not Support

Rise 360 does not support different screen reader languages for different text blocks in the same course.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.3 (Web)
  • 10.3.2.3 (Non-web document) – Does not apply
  • 11.3.2.3 (Open Functionality Software) – Does not apply
  • 11.3.2.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Supports

Built-in navigation elements always appear in the same location.

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.4 (Web)
  • 10.3.2.4 (Non-web document) – Does not apply
  • 11.3.2.4 (Open Functionality Software) – Does not apply
  • 11.3.2.4 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Supports

Rise 360 consistently identifies built-in components. When you use an object or interaction more than once, be sure to identify it the same way each time. For example, if you use button blocks to jump to other locations, label them consistently throughout your course.

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.3 (Web)
  • 10.3.3.3 (Non-web document)
  • 11.3.3.3 (Open Functionality Software)
  • 11.3.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Supports

Give learners feedback or instructions so they know what's expected when they respond incorrectly to quiz questions and knowledge checks.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.4 (Web)
  • 10.3.3.4 (Non-web document)
  • 11.3.3.4 (Open Functionality Software)
  • 11.3.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Not Applicable

Rise 360 does not have any legal commitments or financial transactions.

4.1.3 Status Messages (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.3 (Web)
  • 10.4.1.3 (Non-web document)
  • 11.4.1.3 (Open Functionality Software)
  • 11.4.1.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Partially Supported

Status messages don't appear without a change in context, except for matching drag-and

Table 3: Success Criteria, Level AAA

Notes: We'll update this conformance report as enhancements are released.

Criteria

Conformance Level

Remarks and Explanations

1.2.6 Sign Language (Prerecorded) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

One way to meet this criterion is to add a video of a sign-language interpreter that’s synchronized with audio.

1.2.7 Extended Audio Description (Prerecorded) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Does Not Support

Audio descriptions must be created in a separate app, then imported into Rise 360. For example, sync audio descriptions with a video in Storyline 360, and then publish the slide as a video file.

1.2.8 Media Alternative (Prerecorded) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Give learners a detailed text-based alternative to describe video and audio content.

1.2.9 Audio-only (Live) (Level AAA)

EN 301 549 Criteria– Does not apply

Revised Section 508 – Does not apply

Not Applicable

Rise 360 does not use live audio streams.

1.3.6 Identify Purpose (Level AAA 2.1 only)

EN 301 549 Criteria– Does not apply

Partially Supports

Rise 360 uses ARIA landmarks to identify regions.

1.4.6 Contrast (Enhanced) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

To achieve the highest level of accessibility, use a contrast ratio of 7:1 or higher for on-screen text so learners with low vision can read it.

1.4.7 Low or No Background Audio (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Applicable

Rise 360 does not have background audio.

1.4.8 Visual Presentation (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Rise 360 empowers learners to control the appearance of text so it's easier to read. For example, learners can swap fonts, enlarge the font size, and increase the line spacing using custom stylesheets or browser extensions.

1.4.9 Images of Text (No Exception) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Rise 360 interface elements don't rely on images of text. Be sure to use text blocks to convey important information rather than importing images of text, which can't be read by assistive tools.

2.1.3 Keyboard (No Exception) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Partially Supports

Much of the learning experience is already keyboard accessible, but we plan to optimize keyboard navigation for these block types:

  • Image and quote carousels
  • Drag-and-drop interactions
  • Charts

Provide keyboard-accessible alternatives for the blocks listed above.

2.2.3 No Timing (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Applicable

Rise 360 does not use timed content.

2.2.4 Interruptions (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Applicable

Rise 360 courses don’t auto-update.

2.2.5 Re-authenticating (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Rise 360 does not log learners out of a course after a period of inactivity, but your learning management system (LMS) might.

2.2.6 Timeouts (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Rise 360 courses don’t time out when idle, but your learning management system (LMS) might.

2.3.2 Three Flashes (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Do not use videos or animations that flash or blink more than three times per second.

2.3.3 Animation from Interactions (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Block entrance animations are disabled when learners enable reduced motion settings on their devices, even if the setting's enabled for the content they're viewing.

2.4.8 Location (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Use the built-in menu to give learners context on where they’re located in the course.

2.4.9 Link Purpose (Link Only) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Use meaningful text for every link so learners know what each one does.

2.4.10 Section Headings (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Built-in controls are properly labeled and identified. For lesson content, authors can use heading blocks to organize and label content. Use the built-in menu so learners can easily explore.

2.5.5 Target Size (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Partially Supported

Compact navigation search and expand/collapse buttons must be updated.

2.5.6 Concurrent Input Mechanisms (Level AAA 2.1 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Learners can navigate courses with a mouse, a keyboard, and touchscreen gestures interchangeably.

3.1.3 Unusual Words (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Include a resource, such as a custom glossary, that defines words and phrases that are used in an unusual way.

3.1.4 Abbreviations (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Include a resource, such as a custom glossary, that defines any abbreviations used.

3.1.5 Reading Level (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Write content as clearly and simply as possible. It should require no more than eight years of school to read and understand. If your course has difficult or complex text, such as scientific information or medical data, provide a summary or supplemental content that’s easier to understand.

See this article for a complete description of this criterion, including examples, resources, and techniques. Here’s a quick tip. If you have Microsoft Word, you can easily test the readability of your text.

3.1.6 Pronunciation (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Include a resource, such as a custom glossary, that defines any difficult or ambiguous words. Or, use audio files to pronounce these words.

3.2.5 Change on Request (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Learners control navigation.

3.3.5 Help (Level AAA)

EN 301 549 Criteria – Does not apply

Supports

Provide learners with helpful information throughout the course.

3.3.6 Error Prevention (All) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Rise 360 quiz settings include the ability to retry questions and quizzes after feedback provided.

Revised Section 508 Report

Notes: The output in Rise 360 supports or partially supports all applicable Revised Section 508 accessibility guidelines, as described in the following tables.

Chapter 3: Functional Performance Criteria (FPC)

Notes: There are a few block types (listed below) that need keyboard optimization and while Rise 360 supports closed captions for videos, captions aren't supported for audio blocks yet.

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision

Partially Supports

Rise 360 output supports screen readers and keyboard navigation. We plan to optimize keyboard navigation for these block types:

  • Image and quote carousels
  • Drag-and-drop interactions
  • Charts

Provide keyboard-accessible alternatives for the blocks listed above.

302.2 With Limited Vision

Supports

Rise 360 output uses accessible contrast for built-in elements. As an author, you should use accessible contrast for content you add to Rise 360. 

Rise 360 courses are inherently responsive, so content scales and reflows as learners interact with their browser zoom features.

Links and buttons have visible focus and hover states.

302.3 Without Perception of Color

Supports

Authors can create content that's understood by learners who don't perceive color.

302.4 Without Hearing

Partially Supports

Import closed captions for videos that have narration. Rise 360 does not currently support captions for audio blocks.

Authors can also provide transcripts for multimedia using text or interactive blocks in Rise 360.

302.5 With Limited Hearing

Partially Supports

Import closed captions for videos that have narration. Rise 360 does not currently support captions for audio blocks.

Authors can also provide transcripts for multimedia using text or interactive blocks in Rise 360.

302.6 Without Speech

Supports

Rise 360 does not require speech input.

302.7 With Limited Manipulation

Partially Supports

Use only keyboard-accessible features in your course. Most Rise 360 blocks are easy to navigate with a keyboard. We plan to optimize keyboard navigation for these block types:

  • Image and quote carousels
  • Drag-and-drop interactions
  • Charts

Provide keyboard-accessible alternatives for the blocks listed above.

302.8 With Limited Rise and Strength

Supports

Courses can be navigated via mouse, keyboard, and touchscreen. Authors can create content that's suitable for learners with limited reach and strength.

302.9 With Limited Language, Cognitive, and Learning Abilities

Supports

Create content that's easily accessible for learners with limited language, cognitive, and learning abilities. For example, use visual elements rather than text to tell your story when it makes sense to do so.Write content as clearly and simply as possible. Use plain language. It should require no more than eight years of school to read and understand. If your course has difficult or complex text, such as scientific information or medical data, provide a summary or supplemental content that's easier to understand. Tip: If you have Microsoft Word, you can test the readability of your text.

Chapter 4: Hardware

Notes: This chapter is not applicable to Rise 360 since it does not have hardware components.

Chapter 5: Software

Notes: Rise 360 supports most applicable criteria in the following table. However, Rise 360 does not have audio description controls, export accessible PDFs, or prompt authors to create accessible content.

Criteria

Conformance Level

Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See information in the WCAG 2.1 section above.

502.2.1 User Control of Accessibility Features

Not Applicable

This criterion applies to platform software, such as Microsoft Windows and Google Chrome. We provide a list of supported browsers.

502.2.2 No Disruption of Accessibility Features

Supports

Courses don't disrupt platform accessibility features in the learner's operating system or web browser.

502.3 Accessibility Services

Not Applicable

Criteria 502.3.1-502.3.14 apply to platform software, such as Microsoft Windows and Google Chrome. We provide a list of supported browsers.

502.4 Platform Accessibility Features

Not Applicable

This criterion applies to platform software, such as Microsoft Windows and Google Chrome. We provide a list of supported browsers.

See 503.2-503.3

503.2 User Preferences

Supports

Learners can use platform settings, such as custom stylesheets or browser extensions, to personalize the font face, font size, color, contrast, etc., to meet their needs and preferences.

503.3 Alternative User Interfaces

Not Applicable

Rise 360 does not have an alternative interface that functions as assistive technology. All learners use the same interface, which supports assistive technologies like screen readers and magnifiers.

503.4 User Controls for Captions and Audio Description

See 503.4.1-5.3.4.2

503.4.1 Caption Controls

Supports

The built-in video player has a closed captioning button and volume control at the same menu level.

503.4.2 Audio Description Controls

Does Not Support

Rise 360 does not have built-in controls for audio descriptions. However, you can create a video with audio descriptions in a separate app, then import the video into Rise 360. For example, you can sync audio descriptions with a video in Storyline 360, and then publish the slide

See 504.2-504.4

504.2 Content Creation or Editing

See information in the WCAG 2.1 section above.

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Does Not Support

Accessibility info, such as alt text, isn't preserved when exporting a project to PDF.

504.2.2 PDF Export

Does Not Support

Rise 360 uses PDF version 1.4 for exported projects. Accessibility info, such as alt text, isn't preserved when exporting a project to PDF.

504.3 Prompts

Does Not Support

Rise 360 does not have a mode of operation that prompts authors to create accessible content.

504.4 Templates

Supports

Rise 360 templates provide access to accessibility tools, such as alt text and closed captions.

Chapter 6: Support Documentation and Services

Notes: Rise 360 features are documented electronically, and we strive to support everyone according to their communication needs.

Criteria

Conformance Level

Remarks and Explanations

601.1 Scope

See 602.2-602.4

602.2 Accessibility and Compatibility Features

Supports

All features are documented in the Rise 360 user guide. Additional knowledge base articles can be found on our support site.

602.3 Electronic Support Documentation

Supports

You can find all of our documentation in electronic format at https://articulate.com. See our accessibility policy regarding WCAG conformance.

602.4 Alternate Formats for Non-Electronic Support Documentation

Not Applicable

Rise 360 features are documented electronically.

See 603.2-603.3

603.2 Information on Accessibility and Compatibility Features

Supports

603.3 Accommodation of Communication Needs

Supports

Although this report covers Rise 360, we strive to accommodate everyone's communication needs. We can be reached 24/7 via email. Let us know if you have specific communication requirements.

EN 301 549 Report

Notes: Rise 360 supports applicable EN 301 549 accessibility guidelines, as described in the following tables.

Chapter 4: Functional Performance Statements (FPS)

Notes: Rise 360 supports or partially supports all applicable criteria in the following table.

Criteria

Conformance Level

Remarks and Explanations

4.2.1 Usage without vision

Partially Supports

Rise 360 output supports screen readers and keyboard navigation. We plan to optimize keyboard navigation for these block types:

  • Image and quote carousels
  • Drag-and-drop interactions
  • Charts

Provide keyboard-accessible alternatives for the blocks listed above.

4.2.2 Usage with limited vision

Supports

Rise 360 output uses accessible contrast for built-in elements. As an author, you should use accessible contrast for content you add to Rise 360. 

Rise 360 courses are inherently responsive, so content scales and reflows as learners interact with their browser zoom features.

Links and buttons have visible focus and hover states.

4.2.3 Usage without perception of colour

Supports

Authors can create content that's understood by learners who don't perceive color.

4.2.4 Usage without hearing

Partially Supports

Import closed captions for videos that have narration. Rise 360 does not currently support captions for audio blocks.

Authors can also provide transcripts for multimedia using text or interactive blocks in Rise 360.

4.2.5 Usage with limited hearing

Partially Supports

Import closed captions for videos that have narration. Rise 360 does not currently support captions for audio blocks.

Authors can also provide transcripts for multimedia using text or interactive blocks in Rise 360.

4.2.6 Usage with no or limited vocal capability

Supports

Rise 360 does not require speech input.

4.2.7 Usage with limited manipulation or strength

Partially Supports

Use only keyboard-accessible features in your course. Most Rise 360 blocks are easy to navigate with a keyboard. We plan to optimize keyboard navigation for these block types:

  • Image and quote carousels
  • Drag-and-drop interactions
  • Charts

Provide keyboard-accessible alternatives for the blocks listed above.

4.2.8 Usage with limited reach

Supports

Courses can be navigated via mouse, keyboard, and touchscreen. Authors can create content that's suitable for learners with limited reach and strength.

4.2.9 Minimize photosensitive seizure triggers

Supports

Rise 360 does not have photosensitive seizure triggers.

4.2.10 Usage with limited cognition, language or learning

Supports

Create content that's easily accessible for learners with limited language, cognitive, and learning abilities. For example, use visual elements rather than text to tell your story when it makes sense to do so.

Write content as clearly and simply as possible. Use plain language. It should require no more than eight years of school to read and understand. If your course has difficult or complex text, such as scientific information or medical data, provide a summary or supplemental content that's easier to understand. Tip: If you have Microsoft Word, you can test the readability of your text.

4.2.11 Privacy

Supports

Rise 360 privacy is consistent for all users.

Chapter 5: Generic Requirements

Notes: This chapter is not applicable to Rise 360 since it is not closed or self-contained and supports standard assistive technologies.

Chapter 6: ICT with Two-Way Voice Communication 

Notes: This chapter is not applicable to Rise 360 since it does not offer two-way voice communication.

Chapter 7: ICT with Video Capabilities 

Notes: This chapter is not applicable to Rise 360 since it does not offer two-way voice communication.

Chapter 8: Hardware

Notes: This chapter is not applicable to Rise 360 since it does not include video content.

Chapter 9: Web

Notes: (see WCAG 2.1 section)

Chapter 10: Non-Web Documents

Notes: This chapter is not applicable to Rise 360 since it does not include non-web documents.

Chapter 11: Software

Notes: This chapter is not applicable to Rise 360 since it applies to platform software, such as Microsoft Windows and Google Chrome. We provide a list of supported browsers.

Chapter 12: Documentation and Support Services

Notes: Rise 360 features are documented electronically, and we strive to support everyone according to their communication needs.

Criteria

Conformance Level

Remarks and Explanations

12.1 Product documentation

12.1.1 Accessibility and compatibility features

Supports

All features are documented in the Rise 360 user guide. Additional knowledge base articles can be found on our support site.

12.1.2 Accessible documentation

See information in WCAG 2.1 section

12.2 Support Services

12.2.2 Information on accessibility and compatibility features

Supports

12.2.3 Effective communication

Supports

Although this report covers Rise 360, we strive to accommodate everyone’s communication needs. We can be reached 24/7 via email. Let us know if you have specific communication requirements.

12.2.4 Accessible documentation

See information in WCAG 2.1 section

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: This chapter is not applicable to Rise 360.