Rise 360 Accessibility Conformance Report

Web Content Accessibility Guidelines 2.0

Level A (Yes)
Level AA (Yes)
Level AAA (Yes)

Web Content Accessibility Guidelines 2.1

Level A (Yes)
Level AA (Yes)
Level AAA (Yes)

Web Content Accessibility Guidelines 2.2

Level A (Yes)
Level AA (Yes)
Level AAA (Yes)

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018

Yes

EN 301 549 Accessibility requirements for ICT products and services - V3.1.1 (2019-11)  AND EN 301 549 Accessibility requirements for ICT products and services - V3.2.1 (2021-03)

Yes

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.1.1 (Web)
• 10.1.1.1 (Non-web document)
• 11.1.1.1.1 (Open Functionality Software)
• 11.1.1.1.2 (Closed Functionality Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Authors can provide text alternatives for images and other non-text elements using alt text. For complex visuals, authors can include additional descriptions in adjacent text blocks or interactive elements.

For audio and video blocks, authors can provide text alternatives, such as captions or transcripts, to describe the media's purpose and content.

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.2.1 (Web)
• 10.1.2.1 (Non-web document)
• 11.1.2.1.1 (Open Functionality Software)
• 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Authors can provide text transcripts for audio-only content using text blocks or interactive elements.

For video-only content without narration, authors can provide a text description of the visual information. This can be included in adjacent text blocks or other on-screen content. Authors may also provide a separate audio narration track to describe the video.

Rise 360 includes an AI-assisted option to generate draft captions for video content. Authors review and edit generated captions before publishing.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.2.2 (Web)
• 10.1.2.2 (Non-web document)
• 11.1.2.2 (Open Functionality Software)
• 11.1.2.2 (Closed Software) 
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) 
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Authors can add captions to prerecorded audio and video by importing caption files into Rise 360.

Rise 360 includes an AI-assisted option to generate draft captions for video content. Authors review and edit generated captions before publishing.

Captions are available to learners in the published experience when enabled.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.2.3 (Web)
• 10.1.2.3 (Non-web document)
• 11.1.2.3.1 (Open Functionality Software)
• 11.1.2.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) 
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Authors can provide audio descriptions or a text-based alternative for video content that includes important visual information not conveyed through existing audio, such as on-screen text, actions, or scene changes.

Audio descriptions can be provided through a separate audio track. Text-based alternatives can be included in adjacent text blocks or other on-screen content.

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.3.1 (Web)
• 10.1.3.1 (Non-web document)
• 11.1.3.1.1 (Open Functionality Software)
• 11.1.3.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 publishes semantic HTML markup for common elements such as headings, paragraphs, lists, and links, which supports navigation with assistive technologies.

Authors structure content using built-in block types and heading levels to communicate relationships and hierarchy. Support depends on how authors organize and structure their content.

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.3.2 (Web)
• 10.1.3.2 (Non-web document)
• 11.1.3.2.1 (Open Functionality Software)
• 11.1.3.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 presents content in a logical reading and navigation order. Keyboard and screen reader users can navigate through headings, interactive elements, and other content in a meaningful sequence.

Because Rise 360 uses a structured, block-based layout, the reading order follows the order in which authors arrange content on the page.

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.3.3 (Web)
• 10.1.3.3 (Non-web document)
• 11.1.3.3 (Open Functionality Software)
• 11.1.3.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Authors can provide text-based instructions that do not rely solely on sensory characteristics such as color, shape, size, visual location, orientation, or sound.

Rise 360 supports presenting instructions using text blocks and other on-screen content.

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.4.1 (Web)
• 10.1.4.1 (Non-web document)
• 11.1.4.1 (Open Functionality Software)
• 11.1.4.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Authors can provide alternatives when color is used to convey information or instructions, such as adding text labels, patterns, icons, or other visual indicators.

Authors can design content so that clickable text is visually distinguishable from static text and ensure sufficient contrast between interface elements and surrounding content.

Rise 360 supports presenting this information using text blocks, images, charts, and other content blocks.

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.4.2 (Web)
• 10.1.4.2 (Non-web document)
• 11.1.4.2 (Open Functionality Software)
• 11.1.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 does not automatically play audio when a lesson loads. Audio and video content play only when the learner activates them.

Authors can include media controls that allow learners to play, pause, and adjust volume.

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.1.1 (Web)
• 10.2.1.1 (Non-web document)
• 11.2.1.1.1 (Open Functionality Software)
• 11.2.1.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 learner output can be operated using a keyboard. Interactive elements, navigation controls, and media controls are accessible through standard keyboard navigation.

Keyboard focus follows a logical order through headings, links, buttons, form fields, and other interactive components.

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.1.2 (Web)
• 10.2.1.2 (Non-web document)
• 11.2.1.2 (Open Functionality Software)
• 11.2.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 learner output does not trap keyboard focus within content areas. Keyboard users can move into and out of interactive components using standard navigation keys.

2.1.4 Character Key Shortcuts (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.2.1.4 (Web)
• 10.2.1.4 (Non-web document)
• 11.2.1.4.1 (Open Functionality Software)
• 11.2.1.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Not Applicable

Rise 360 learner output does not include character key shortcuts.

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.2.1 (Web)
• 10.2.2.1 (Non-web document)
• 11.2.2.1 (Open Functionality Software)
• 11.2.2.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 does not impose time limits on lesson content or interactions. Learners can control the pace of reading and navigation.

Authors can design activities without time constraints so learners have sufficient time to review content and complete interactions.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.2.2 (Web)
• 10.2.2.2 (Non-web document)
• 11.2.2.2 (Open Functionality Software)
• 11.2.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 learner output does not include auto-updating content. Content does not move, scroll, or blink for more than five seconds without user control.

Decorative entrance and pulsing animations respect device-level reduced motion settings (prefers-reduced-motion) and are disabled when those settings are enabled.

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.3.1 (Web)
• 10.2.3.1 (Non-web document)
• 11.2.3.1 (Open Functionality Software)
• 11.2.3.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Authors can avoid using video or animation content that flashes or blinks more than three times per second.

Rise 360 supports video and animated content without requiring flashing effects.

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.4.1 (Web)
• 10.2.4.1 (Non-web document) – Does not apply
• 11.2.4.1 (Open Functionality Software) – Does not apply
• 11.2.4.1 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

Supports

Rise 360 provides a skip navigation mechanism that allows keyboard and screen reader users to bypass repetitive navigation and move directly to lesson content.

This feature is enabled by default in published lessons.

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.4.2 (Web)
• 10.2.4.2 (Non-web document)
• 11.2.4.2 (Open Functionality Software) - Does not apply
• 11.2.4.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 assigns each lesson a descriptive page title that includes both the course and lesson titles. The page title appears in the browser tab and is announced by screen readers when learners navigate between lessons.

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.4.3 (Web)
• 10.2.4.3 (Non-web document)
• 11.2.4.3 (Open Functionality Software)
• 11.2.4.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

The navigation order of focusable elements, such as links, buttons, and form controls, follows a logical sequence. Keyboard users can move through interactive components in a meaningful order.

Because Rise 360 uses a structured, block-based layout, focus order reflects the order in which content is arranged within the lesson.

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.4.4 (Web)
• 10.2.4.4 (Non-web document)
• 11.2.4.4 (Open Functionality Software)
• 11.2.4.4 (Closed Software
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Authors can provide descriptive text for links and interactive elements to help learners understand their purpose.

Rise 360 exposes accessible names for links and buttons, which are announced by screen readers.

2.5.1 Pointer Gestures (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.2.5.1 (Web)
• 10.2.5.1 (Non-web document)
• 11.2.5.1 (Open Functionality Software)
• 11.2.5.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Not Applicable

Rise 360 learner output does not require complex pointer gestures. Interactions do not rely on path-based or multi-point gestures.

2.5.2 Pointer Cancellation (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.2.5.2 (Web)
• 10.2.5.2 (Non-web document)
• 11.2.5.2 (Open Functionality Software)
• 11.2.5.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Interactive elements activate on mouse release rather than on mouse press. This allows users to move the pointer away from a target before completing activation.

2.5.3 Label in Name (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.2.5.3 (Web)
• 10.2.5.3 (Non-web document)
• 11.2.5.3.1 (Open Functionality Software)
• 11.2.5.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

User interface elements include accessible names that correspond to their visible labels. This supports consistent identification for speech input and assistive technology users.

2.5.4 Motion Actuation (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.2.5.4 (Web)
• 10.2.5.4 (Non-web document)
• 11.2.5.4 (Open Functionality Software)
• 11.2.5.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Not Applicable

Rise 360 learner output does not support motion-based input. Course interactions are not controlled by device movement.

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.1.1 (Web)
• 10.3.1.1 (Non-web document)
• 11.3.1.1.1 (Open Functionality Software)
• 11.3.1.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 includes a language identifier in the published output. Screen readers use this language setting to pronounce interface elements and lesson content. The authorsselect the course language in the lesson settings.

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.2.1 (Web)
• 10.3.2.1 (Non-web document)
• 11.3.2.1 (Open Functionality Software)
• 11.3.2.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Changing focus within Rise 360 learner output does not automatically trigger a change of context.

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.2.2 (Web)
• 10.3.2.2 (Non-web document)
• 11.3.2.2 (Open Functionality Software)
• 11.3.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Selecting form controls or entering information in text-entry fields does not automatically trigger a change of context.

3.2.6 Consistent Help (Level A 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Applicable

Rise 360 learner output does not include built-in help mechanisms within lesson content.

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.3.1 (Web)
• 10.3.3.1 (Non-web document)
• 11.3.3.1.1 (Open Functionality Software)
• 11.3.3.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 provides built-in validation messages for required fields and question responses. When an error occurs, learners are informed so they can identify and correct the issue.

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.3.2 (Web)
• 10.3.3.2 (Non-web document)
• 11.3.3.2 (Open Functionality Software)
• 11.3.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Authors can provide on-screen instructions that describe how to interact with content, including what information is expected in form fields or question responses.

Rise 360 supports presenting instructions using text blocks and other content blocks within a lesson.

3.3.7 Redundant Entry (Level A 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Applicable

Rise 360 learner output does not include built-in mechanisms that require learners to re-enter the same information within a lesson.

4.1.1 Parsing (Level A)

Applies to:

WCAG 2.0 and 2.1 – Always answer ‘Supports’

WCAG 2.2 (obsolete and removed) - Does not apply

EN 301 549 Criteria

• 9.4.1.1 (Web)
• 10.4.1.1 (Non-web document)
• 11.4.1.1.1 (Open Functionality Software)
• 11.4.1.1.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

For WCAG 2.0, 2.1, EN 301 549, and Revised 508 Standards, the September 2023 errata update indicates this criterion is always supported. See the WCAG 2.0 Editorial Errata and the WCAG 2.1 Editorial Errata.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

• 9.4.1.2 (Web)
• 10.4.1.2 (Non-web document)
• 11.4.1.2.1 (Open Functionality Software)
• 11.4.1.2.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 learner output uses semantic HTML structure, ARIA landmarks, and structured controls to support assistive technology interaction. Interface elements follow a consistent order and hierarchy.

Authors provide accessible names for images and interactive elements through alt text and visible labels.

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.2.4 (Web)
• 10.1.2.4 (Non-web document)
• 11.1.2.4 (Open Functionality Software)
• 11.1.2.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Not Applicable

Rise 360 learner output does not include real-time audio or video broadcasts.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.2.5 (Web)
• 10.1.2.5 (Non-web document)
• 11.1.2.5 (Open Functionality Software)
• 11.1.2.5 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Authors can provide audio descriptions for prerecorded video content by including a video file that contains an audio description track.

Audio descriptions may be created using external tools and then imported into Rise 360 as part of the video. Support depends on the author's decisions when preparing and publishing media.

1.3.4 Orientation (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.1.3.4 (Web)
• 10.1.3.4 (Non-web document)
• 11.1.3.4 (Open Functionality Software)
• 11.1.3.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Rise 360 learner output supports both landscape and portrait orientations. Content reflows responsively to adapt to different screen sizes and device orientations.

Authors should avoid designing interactions or instructions that rely on a specific device orientation.

1.3.5 Identify Input Purpose (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.1.3.5 (Web)
• 10.1.3.5 (Non-web document)
• 11.1.3.5.1 (Open Functionality Software)
• 11.1.3.5.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Not Applicable

Rise 360 learner output does not collect personal user information in a way that requires programmatic identification of input purpose, as described in this criterion. Text-entry fields are typically used for instructional responses rather than for personal data.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.4.3 (Web)
• 10.1.4.3 (Non-web document)
• 11.1.4.3 (Open Functionality Software)
• 11.1.4.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 interface elements are designed to meet minimum contrast requirements.

Authors can select text and background color combinations that provide sufficient contrast for readability. On-screen text should have a contrast ratio of at least 4.5:1.

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.4.4 (Web)
• 10.1.4.4 (Non-web document)
• 11.1.4.4.1 (Open Functionality Software)
• 11.1.4.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 learner output is responsive and adapts to different screen sizes and zoom levels. Learners can use browser zoom and device zoom features to enlarge content.

Content reflows to support readability and interaction at higher zoom levels without losing functionality.

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.4.5 (Web)
• 10.1.4.5 (Non-web document)
• 11.1.4.5.1 (Open Functionality Software)
• 11.1.4.5.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Built-in lesson interface elements use real text rather than images of text.

Authors can present important information using text blocks, which can be resized, customized, and read by assistive technologies. When images of text are used, authors can provide equivalent text alternatives.

1.4.10 Reflow (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.1.4.10 (Web)
• 10.1.4.10 (Non-web document)
• 11.1.4.10 (Open Functionality Software)
• 11.1.4.10 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Rise 360 learner output reflows responsively as learners zoom in. At supported zoom levels, standard lesson content adapts to the viewport without requiring horizontal scrolling.

When authors include content that requires a two-dimensional layout for meaning, such as structured data tables, horizontal scrolling may be necessary.

1.4.11 Non-text Contrast (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.1.4.11 (Web)
• 10.1.4.11 (Non-web document)
• 11.1.4.11 (Open Functionality Software)
• 11.1.4.11 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Built-in lesson interface elements are designed to meet minimum non-text contrast requirements.

Authors can select accent colors and background colors when designing lessons. When custom colors are applied, authors are responsible for ensuring that user interface components and graphical elements maintain a contrast ratio of at least 3:1 against adjacent colors.

1.4.12 Text Spacing (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.1.4.12 (Web)
• 10.1.4.12 (Non-web document)
• 11.1.4.12 (Open Functionality Software)
• 11.1.4.12 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Learners can use browser features and assistive tools to adjust text properties such as line height, letter spacing, and word spacing.

Rise 360 learner output supports these adjustments in typical use without loss of content or functionality.

1.4.13 Content on Hover or Focus (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.1.4.13 (Web)
• 10.1.4.13 (Non-web document)
• 11.1.4.13 (Open Functionality Software)
• 11.1.4.13 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Content that appears on hover or focus, such as tooltips, can be dismissed without moving the pointer or keyboard focus. Such content remains visible when hovered over or focused on and does not disappear unexpectedly.

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.2.4.5 (Web)
• 10.2.4.5 (Non-web document) – Does not apply
• 11.2.4.5 (Open Functionality Software) – Does not apply
• 11.2.4.5 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

Supports

Rise 360 learner output includes navigation features such as an outline and search when enabled. These features provide multiple ways to locate content within a lesson.

Authors control which navigation features are available in the published lesson.

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.2.4.6 (Web)
• 10.2.4.6 (Non-web document)
• 11.2.4.6 (Open Functionality Software)
• 11.2.4.6 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Authors can use heading blocks and descriptive labels to clarify the structure and purpose of lesson content.

Built-in lesson controls include visible labels that describe their function.

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.2.4.7 (Web)
• 10.2.4.7 (Non-web document)
• 11.2.4.7 (Open Functionality Software)
• 11.2.4.7 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

A visible focus indicator highlights the element that currently has keyboard focus. This indicator is displayed as learners navigate through interactive components using the keyboard.

2.4.11 Focus Not Obscured (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

When keyboard focus moves to an interactive element, the focus indicator remains visible and is not obscured by other interface components.

2.5.7 Dragging Movements (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Pointer-based interactions in Rise 360 learner output do not require dragging movements. Interactive components can be activated using simple click or tap actions.

2.5.8 Target Size (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Built-in lesson player controls are designed to meet the minimum target size requirement of 24 by 24 CSS pixels.

For custom interactive elements added within lesson content, authors determine the size and spacing of clickable areas.

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.1.2 (Web)
• 10.3.1.2 (Non-web document)
• 11.3.1.2 (Open Functionality Software) – Does not apply
• 11.3.1.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Does Not Support

Rise 360 allows authors to set a single language for the lesson. It does not support programmatically identifying different languages for individual passages or text blocks within the same lesson.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.2.3 (Web)
• 10.3.2.3 (Non-web document) – Does not apply
• 11.3.2.3 (Open Functionality Software) – Does not apply
• 11.3.2.3 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

Supports

Built-in navigation elements appear in consistent locations throughout a lesson.

When authors enable navigation features, their placement and order remain consistent across pages.

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.2.4 (Web)
• 10.3.2.4 (Non-web document) – Does not apply
• 11.3.2.4 (Open Functionality Software) – Does not apply
• 11.3.2.4 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

Supports

Built-in lesson components are identified consistently throughout the learner experience.

When authors reuse objects or interactions, they can label and present them consistently so learners recognize their purpose.

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.3.3 (Web)
• 10.3.3.3 (Non-web document)
• 11.3.3.3 (Open Functionality Software)
• 11.3.3.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 provides built-in feedback for quiz questions and knowledge checks. When a learner responds incorrectly, feedback can indicate that an error occurred and provide guidance on how to proceed.

Authors can customize feedback messages to clarify expectations.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.3.4 (Web)
• 10.3.3.4 (Non-web document)
• 11.3.3.4 (Open Functionality Software)
• 11.3.3.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Not Applicable

Rise 360 learner output does not include mechanisms for legal commitments, financial transactions, or irreversible data submissions.

3.3.8 Accessible Authentication (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Applicable

Rise 360 learner output does not require learners to authenticate to access lesson content. Any authentication requirements are managed by the hosting environment rather than the lesson itself.

4.1.3 Status Messages (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.4.1.3 (Web)
• 10.4.1.3 (Non-web document)
• 11.4.1.3 (Open Functionality Software)
• 11.4.1.3 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Status messages, such as validation feedback or quiz responses, are programmatically conveyed to assistive technologies without requiring a change of context.

1.2.6 Sign Language (Prerecorded) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Authors can include a synchronized video of a sign-language interpreter to provide a sign-language alternative for prerecorded audio content.

1.2.7 Extended Audio Description (Prerecorded) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Authors can provide extended audio descriptions for prerecorded video content by including a version of the video that contains extended audio descriptions.

Extended audio descriptions may be created using external tools and added to Rise 360 as part of the video media.

1.2.8 Media Alternative (Prerecorded) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Authors can provide a text-based alternative for prerecorded audio and video content. This alternative can include a complete description of the media, such as narration, dialogue, and relevant visual information.

Text-based alternatives can be presented within the lesson using text blocks or other on-screen content.

1.2.9 Audio-only (Live) (Level AAA)

EN 301 549 Criteria– Does not apply

Revised Section 508 – Does not apply

Not Applicable

Rise 360 does not support live audio streams, so this criterion is not applicable.

1.3.6 Identify Purpose (Level AAA 2.1 and 2.2)

EN 301 549 Criteria– Does not apply

Supports

Rise 360 learner output uses semantic HTML structure and ARIA landmarks so the purpose of regions and user interface components can be programmatically determined.

1.4.6 Contrast (Enhanced) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Authors can choose text and background color combinations that provide higher contrast for improved readability. Using theme colors and block design options, authors can create on-screen text with a contrast ratio of 7:1 or higher. When authors customize colors, they review and adjust contrast as needed.

1.4.7 Low or No Background Audio (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Applicable

Rise 360 does not include background audio in course content.

1.4.8 Visual Presentation (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Learners can adjust text size, font, spacing, and colors using browser features, custom stylesheets, or assistive tools. Authors can support these adjustments by using built-in text formatting and avoiding images of text for essential content.

1.4.9 Images of Text (No Exception) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Authors can use text blocks to present important information so it can be read by assistive technologies and adapted to user settings. When images of text are used, authors can provide the same information in accessible text elsewhere in the lesson.

2.1.3 Keyboard (No Exception) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Learners can navigate Rise 360 courses using a keyboard. Interactive elements, navigation controls, and lesson content support keyboard operation.

2.2.3 No Timing (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Authors can avoid using quiz timers and allow learners the time they need to complete assessments.

2.2.4 Interruptions (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Applicable

Rise 360 courses do not include auto-updating or interruptive content.

2.2.5 Re-authenticating (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Rise 360 courses do not log learners out after a period of inactivity. If an LMS requires re-authentication, learners return to the course via the LMS.

2.2.6 Timeouts (Level AAA 2.1 and 2.2)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Rise 360 courses do not time out due to inactivity. If an LMS applies session time limits, learners return to the course via the LMS.

2.3.2 Three Flashes (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Authors can avoid using videos or animations that flash or blink more than three times per second.

2.3.3 Animation from Interactions (Level AAA 2.1 and 2.2)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Rise 360 respects reduced motion settings on a learner’s device. Block entrance animations are disabled when reduced motion is enabled, even if animations are enabled in the lesson.

2.4.8 Location (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Rise 360 provides a built-in course menu that shows learners their location within the course and allows navigation between lessons.

2.4.9 Link Purpose (Link Only) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Authors can provide descriptive text for links so learners understand their purpose without relying on the surrounding context.

2.4.10 Section Headings (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Rise 360 provides built-in controls with accessible labels. Authors can organize lesson content using heading blocks and the course menu to help learners explore and understand its structure.

2.4.12 Focus Not Obscured (Enhanced) (Level AAA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

Not evaluated as part of this report.

2.4.13 Focus Appearance (Level AAA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

Not evaluated as part of this report.

2.5.5 Target Size (Level AAA 2.1 and 2.2)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Partially Supported

Most interactive elements in Rise 360 meet the minimum target size requirement. Compact navigation’s search and expand/collapse buttons are being investigated to improve target size.

2.5.6 Concurrent Input Mechanisms (Level AAA 2.1 and 2.2)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Learners can navigate Rise 360 courses using a mouse, keyboard, or touchscreen gestures. These input methods can be used interchangeably without requiring learners to switch to a specific mechanism.

3.1.3 Unusual Words (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Authors can define or explain unusual words and phrases within lesson content, such as providing definitions or explanations alongside the term.

3.1.4 Abbreviations (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Authors can define abbreviations and acronyms within lesson content, such as providing definitions or including a glossary or other supporting resource.

3.1.5 Reading Level (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Authors can write lesson content as clearly and simply as possible. When content requires a higher reading level, authors can provide summaries or supplemental explanations to support understanding.

3.1.6 Pronunciation (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Authors can provide pronunciation support for words whose meaning may be unclear from context, such as including definitions in lesson content or providing audio files that demonstrate correct pronunciation.

3.2.5 Change on Request (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Learners control navigation through lesson content using built-in navigation controls, such as the course menu and previous and next buttons.

3.3.5 Help (Level AAA)

EN 301 549 Criteria – Does not apply

Supports

Authors can provide helpful information throughout a course using lesson content, guidance text, and supporting resources.

3.3.6 Error Prevention (All) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Rise 360 quiz settings allow authors to provide feedback and enable learners to retry individual questions or entire quizzes.

3.3.9 Accessible Authentication (Enhanced) (Level AAA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Applicable

Rise 360 lessons do not require learners to authenticate to access course content. Authentication, when required, is handled by the hosting environment or learning management system.

302.1 Without Vision

Supports

Rise 360 output supports use without vision through screen readers, keyboard navigation, and structured content. Support depends on authoring decisions.

302.2 With Limited Vision

Supports

Rise 360 output supports use with limited vision through accessible contrast for built-in interface elements, responsive layouts that scale with browser zoom, and visible focus and hover states for links and buttons. Support for lesson content depends on authoring decisions.

302.3 Without Perception of Color

Supports

Rise 360 output supports use without perception of color when information is not conveyed by color alone. Support depends on authoring decisions.

302.4 Without Hearing

Supports

Rise 360 output supports closed captions for video content. Authors can provide transcripts for audio content using text or interactive blocks. Support depends on authoring decisions.

302.5 With Limited Hearing

Supports

Rise 360 output supports closed captions for video content. Authors can provide transcripts for audio or multimedia using text or interactive blocks. Support depends on authoring decisions.

302.6 Without Speech

Supports

Rise 360 output does not require speech input to complete interactions. Learners can navigate and respond using a keyboard, mouse, or touchscreen gestures.

302.7 With Limited Manipulation

Supports

Rise 360 output supports keyboard navigation for lesson content and interactive elements. Support depends on authoring decisions.

302.8 With Limited Reach and Strength

Supports

Rise 360's output supports navigation via mouse, keyboard, or touchscreen gestures. Authors can design content that does not require sustained holding, precise movement, or complex gestures. Support depends on authoring decisions.

302.9 With Limited Language, Cognitive, and Learning Abilities

Supports

Rise 360 output supports clear structure, consistent navigation, and readable text. Authors can design training to support learners with limited language, cognitive, or learning abilities by using plain language, clear instructions, meaningful headings, and supportive visuals. Support depends on authoring decisions.

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.2 section

Conformance is addressed in the WCAG section of this report. The applicable Level A and AA success criteria are detailed there.

502.2.1 User Control of Accessibility Features

Not Applicable

This requirement applies to platform software that provides accessibility features. Rise 360 content runs within supported browsers and operating systems and does not control platform-level accessibility settings.

502.2.2 No Disruption of Accessibility Features

Supports

Rise 360 output runs within supported browsers and operating systems and does not override or disable platform accessibility features.

502.3 Accessibility Services

Not Applicable

Criteria 502.3.1 through 502.3.14 apply to platform software that provides accessibility services and APIs. Rise 360 content runs within supported browsers and operating systems and does not provide platform accessibility services.

502.4 Platform Accessibility Features

Not Applicable

This requirement applies to platform software that provides accessibility features. Rise 360 content runs within supported browsers and operating systems and does not provide platform accessibility features.

503.2 User Preferences

Supports

Rise 360 output runs within supported browsers and respects user preferences set at the browser or operating system level. Learners can use browser features, custom stylesheets, or extensions to adjust font, size, spacing, color, and contrast.

503.3 Alternative User Interfaces

Supports

Rise 360 output is designed to work with platform accessibility services provided by supported browsers and operating systems, including screen readers and magnifiers.

503.4.1 Caption Controls

Supports

When captions are provided for video content, the video player displays a closed-caption control alongside other media controls, such as volume, at the same menu level.

503.4.2 Audio Description Controls

Supports

Rise 360 does not include a dedicated audio description control within the lesson player. Authors can provide audio description by including it within the video media.

When audio description is included as part of the video, playback is managed using the standard media controls.

504.2 Content Creation or Editing

Not Applicable

This report evaluates Rise 360 published learner output. Content creation and editing features of the authoring application are outside the scope of this VPAT.

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Not Applicable

This report evaluates Rise 360 published learner output. Format conversion and export features of the authoring application are outside the scope of this VPAT.

504.2.2 PDF Export

Not Applicable

This report evaluates Rise 360 published learner output. PDF export functionality of the authoring application is outside the scope of this VPAT.

504.3 Prompts

Not Applicable

This report evaluates Rise 360 published learner output. Authoring prompts and guidance features are outside the scope of this VPAT.

504.4 Templates

Not Applicable

This report evaluates Rise 360 published learner output. Template and content library features of the authoring application are outside the scope of this VPAT.

602.2 Accessibility and Compatibility Features

Supports

Accessibility and compatibility features of Rise 360 are described in the product documentation and user guides. Additional guidance is available in knowledge base articles on the support site.

602.3 Electronic Support Documentation

Supports

Support documentation for Rise 360 is available electronically on the Articulate website. Accessibility information, including the company’s accessibility policy, is available on the website.

602.4 Alternate Formats for Non-Electronic Support Documentation

Not Applicable

Support documentation for Rise 360 is provided electronically. Non-electronic documentation is not offered.

603.2 Information on Accessibility and Compatibility Features

Supports

Information about accessibility and compatibility features is available through Rise 360 support services, including Artie (chat support), email, live chat, community forums, webinars, user guides, and knowledge base articles.

603.3 Accommodation of Communication Needs

Supports

Rise 360 support services are available through multiple communication channels, including email and chat. Customers can request accommodations to support specific communication needs when contacting support.

4.2.1 Usage without vision

Supports

Rise 360 output supports use without vision through screen readers, keyboard navigation, and structured content. Support depends on authoring decisions.

4.2.2 Usage with limited vision

Supports

Rise 360 output supports use with limited vision through accessible contrast for built-in interface elements, responsive layouts that scale with browser zoom, and visible focus and hover states for links and buttons. Support depends on authoring decisions.

4.2.3 Usage without perception of colour

Supports

Rise 360 output supports use without perception of color when information is not conveyed by color alone. Support depends on authoring decisions.

4.2.4 Usage without hearing

Supports

Rise 360 output supports closed captions for video content. Authors can provide transcripts for audio or multimedia using text or interactive blocks. Support depends on authoring decisions.

4.2.5 Usage with limited hearing

Supports

Rise 360 output supports use with limited hearing through closed captions for video content and transcripts for audio or multimedia. Authors can provide transcripts using text or interactive blocks. Support depends on authoring decisions.

4.2.6 Usage with no or limited vocal capability

Supports

Rise 360 output does not require speech input to complete interactions. Learners can navigate and respond using a keyboard, mouse, or touchscreen gestures. Support depends on authoring decisions.

4.2.7 Usage with limited manipulation or strength

Supports

Rise 360 output supports keyboard navigation for lesson content and interactive elements. Support depends on authoring decisions.

4.2.8 Usage with limited reach

Supports

Rise 360 output supports navigation via mouse, keyboard, or touchscreen gestures. Authors can design content that does not require sustained holding, precise movement, or complex gestures. Support depends on authoring decisions.

4.2.9 Minimize photosensitive seizure triggers

Supports

Rise 360 output supports reducing photosensitive seizure triggers when authors avoid using content that flashes or blinks more than three times per second.

4.2.10 Usage with limited cognition, language, or learning

Supports

Rise 360 output can be used by learners with limited cognitive, language, or learning abilities when authors create clear, well-structured content and provide appropriate guidance and feedback. Support depends on authoring decisions.

4.2.11 Privacy

Supports

Rise 360 output supports accessible use without requiring learners to disclose a disability or personal information. Accessibility features are available without additional identification. Support depends on authoring decisions that include user input or data collection.

7.1 Caption processing technology

7.1.1 Captioning playback

Supports

Rise 360 output supports caption playback for video content. Authors can add captions to videos, and learners can enable captions using the built-in video player controls. Support depends on authoring decisions.

7.1.2 Captioning synchronization

Supports

Rise 360 output supports synchronized captions for video content. Authors can adjust caption timing to align with audio. Support depends on authoring decisions.

7.1.3 Preservation of captioning

Not Applicable

Rise 360 does not transmit or transform video content in a way that would remove or alter embedded caption data.

7.1.4 Captions characteristics

Partially Supports

Rise 360 output provides captions that authors configure during development. Learners can enable or disable captions during playback, but the appearance of captions is not user-adjustable. Support depends on authoring decisions.

7.1.5 Spoken subtitles

Not Applicable

Rise 360 does not provide functionality to convert captions to synthesized speech during video playback.

7.2.1 Audio description playback

Supports

Rise 360 output supports playback of video content with audio description. Authors can include audio description within the video or provide equivalent media alternatives. Support depends on authoring decisions.

7.2.2 Audio description synchronization

Supports

Rise 360 output supports synchronized audio descriptions for video content. Authors can create audio descriptions in external tools and include them within the video media before importing it into Rise 360. Support depends on authoring decisions.

7.2.3 Preservation of audio description

Not Applicable

Rise 360 does not transmit or transform video content in a way that would remove or alter included audio description.

7.3 User controls for captions and audio description

Partially Supports

Rise 360 output allows learners to enable or disable closed captions during video playback. Separate user controls for audio description are not provided in the built-in player. Audio description, when included, is presented alongside the video media. Support depends on authoring decisions.

12.1.1 Accessibility and compatibility features

Supports

Accessibility features and information about compatibility with assistive technologies are documented in the Rise 360 user guide and related knowledge base articles on our support site.

12.1.2 Accessible documentation

Supports

Rise 360 documentation is provided as web content and is designed to align with applicable WCAG requirements.

12.2.2 Information on accessibility and compatibility features

Supports

Information about accessibility and compatibility features is available through Rise 360 support services, including Artie (chat support), email, live chat, community forums, webinars, user guides, and knowledge base articles.

12.2.3 Effective communication

Supports

Support services are available through multiple communication channels, including email and text-based chat. We can accommodate specific communication needs upon request.

12.2.4 Accessible documentation

Supports

Documentation provided through Rise 360 support services is available in accessible electronic formats and published as web content aligned with applicable WCAG requirements.