Acceptable Use Policy
Last Updated September 10, 2026
This Acceptable Use Policy ("AUP") governs your use of Articulate's Services and supplements the Articulate Online Terms of Service or your negotiated Services Agreement with Articulate Global, LLC (“Articulate”) (the "Agreement"). Capitalized terms used but not defined in this AUP have the meanings given in the Agreement.
By accessing or using the Services, you agree to comply with this AUP. You are responsible for ensuring that all Users authorized under your account comply with this AUP.
1. Appropriate Use of AI Features
If you use our AI-powered features, you agree to the following:
1.1 Prohibited AI Uses. You may not use the Services, AI Features, Articulate Content, or any Output to:
a. Train, improve, fine-tune, or develop any artificial intelligence, machine learning models, or algorithms that compete with Articulate;
b. Make or materially inform decisions concerning any individual’s employment, admission to or access to education or vocational training, healthcare, legal rights, access to essential services, or other similarly significant interests;
c. Configure, combine, integrate, modify, market, deploy, or use any AI Feature, Output, or End Product in a manner that causes, or is reasonably likely to cause, it to constitute: (i) a prohibited practice, (ii) high-impact, (iii) consequential-decision; (iv) high risk; or (v) similarly regulated AI system under applicable law, including the EU AI Act. Articulate expressly specifies that its AI Features may not be changed or repurposed into such an AI system.
1.2 Transparency. You may not mislead anyone into believing that AI-generated Output is human-created if applicable law requires that a deployer must disclose that it was created using AI. You may not remove, alter, obscure, disable, or circumvent any notice, watermark, metadata, content credential, or other provenance mechanism.
1.3 Accuracy. AI Features may produce inaccurate or incomplete results. You are solely responsible for reviewing Output for accuracy, completeness, suitability, legality, accessibility, bias, and appropriateness before using, publishing, and sharing. You must not rely on Output for critical decisions without independent verification.
2. Prohibited Content
You may not upload, share, store, or generate through the Services any content that:
a. Is unlawful, harmful, threatening, abusive, tortious, defamatory, or libelous;
b. Violates any applicable laws or regulations;
c. Infringes or violates anyone's intellectual property rights or other proprietary rights;
d. Is invasive of another person's privacy or violates privacy rights;
e. Harms, incites, or encourages violence or hatred against minors, individuals, or groups based on race, ethnicity, religion, disability, gender, age, veteran status, or sexual orientation;
f. Promotes or facilitates violence, terrorism, or criminal activity;
g. Is materially deceptive or intended to defraud, impersonate, manipulate, or mislead persons about elections, public emergencies, health or safety, or the source or authenticity of content;
h. Contains images of children for which you do not have required verifiable parental consent under the Children’s Online Privacy Protection Act (COPPA) or similar applicable laws.
3. Prohibited Conduct
You may not use the Services to:
3.1 Fraud, Deception, and Misrepresentation
a. Impersonate any person or entity;
b. Falsely state or otherwise misrepresent your affiliation with a person, organization, or entity;
c. Engage in phishing, spoofing, or sending altered, deceptive, or false source-identifying information;
d. Manipulate or deceive others regarding the source or nature of content.
3.2 Spam and Unsolicited Communications
a. Engage in chain letters, junk mail, pyramid schemes, spamming, or other unsolicited messages;
b. Use the Services to send bulk unsolicited communications;
c. Create distribution or mailing lists using data from the Services without authorization.
3.3 Interference and Disruption
a. Disrupt, interfere with, or inhibit any other user from using the Services;
b. Compromise the integrity, security, or performance of the Services.
3.4 Unauthorized Agentic Actions
You may not use the Services, including any AI Feature that can take actions or interact with third-party systems, to:
a. Access or act upon any account, system, data, or other resource without authorization;
b. Submit, approve, execute, or cause an external action beyond the permissions granted by the applicable person or organization;
c. Bypass any required human review, confirmation, access control, permission, or safety mechanism;
d. Obtain, disclose, exfiltrate, or transmit confidential information or personal data through prompt injection, malicious instructions, or unauthorized use of tools or integrations; or
e. Misrepresent an AI Feature as authorized to act on behalf of any person or entity.
3.5 Review 360 Misuse
a. Use Review 360 as a hosting or distribution solution for delivering content to End Users. Review 360 is intended solely for collaborative review and feedback on e-learning content during development.
4. Technical Restrictions
You may not:
4.1 Malicious Code and Harmful Materials
a. Introduce, transmit, or store through the Services or Customer Content any viruses, trojans, worms, ransomware, spyware, or other malicious code;
b. Introduce materials or software code that are harmful to the Services or Articulate's software, firmware, or related technology.
4.2 Data Mining and Extraction
a. Use any data mining or similar data gathering and extraction methods in connection with the Services;
b. Extract or attempt to extract training data associated with any AI Feature;
c. Scrape, crawl, or systematically extract data from the Services using automated means.
4.3 Unauthorized Access and Circumvention
a. Attempt to gain unauthorized access to the Services or related systems or networks;
b. Defeat, avoid, bypass, remove, deactivate, or otherwise circumvent technological measures intended to control access to the Services;
c. Develop, distribute, or use products that circumvent technological protection measures.
5. Sensitive Data Restrictions
The Services are not designed for and you should not use them to upload, store, prompt, input, submit or otherwise process:
a. Sensitive personal information (SPI), including but not limited to government-issued identification numbers or documents, and other categories of data defined as “sensitive” or “special” under applicable data protection laws;
b. Protected health information (PHI) as defined under HIPAA;
c. Payment card industry (PCI) data subject to Payment Card Industry data Security Standard (PCI-DSS) requirements;
d. Classified information or data subject to the International Traffic in Arms Regulations (ITAR).
6. Enforcement
6.1 Investigation and Monitoring
While Articulate is not obligated to monitor Customer Content uploaded to the Services, Articulate reserves the right to investigate suspected violations of this AUP.
6.2 Enforcement Actions
If Articulate determines, in its sole discretion, that you have violated this AUP, Articulate may take any of the following actions:
a. Issue a warning or request that you cease the violating activity;
b. Remove or disable access to content that violates this AUP;
c. Suspend your access to the Services temporarily;
d. Terminate your account and access to the Services;
e. Report violations to law enforcement authorities;
f. Take legal action against you for damages or injunctive relief.
6.3 No Waiver
Articulate's failure to enforce this AUP in every instance does not constitute a waiver of Articulate's rights. Articulate reserves the right to enforce this AUP at its discretion.
7. Changes to This Policy
Articulate may update this Acceptable Use Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this policy. Articulate will provide notice of material changes as required by the Agreement or applicable law via email or through notification in the Services. Your continued use of the Services after any changes constitutes your acceptance of the updated AUP.