Saltar al contenido principal
Articulate
  • Plataforma Articulate 360
    • Nuestra plataforma
      • Descripción General de Articulate 360

        La plataforma de e-learning #1

    • Our Capabilities
      • Crea

        Author engaging content easily

      • Colabora

        Co-author and review seamlessly

      • Entrega

        Share and track content quickly

    • Nuestros productos
      • AI Assistant

        Desbloquea la productividad con IA

      • Rise

        Crea contenido atractivo rápidamente

      • Storyline

        Crea contenido interactivo personalizado

      • Localization

        Translate courses effortlessly

      • Review

        Consolida los comentarios en un solo lugar

      • Reach

        Comparte y realiza un seguimiento con una plataforma LMS sin barreras

  • Soluciones
    • Por caso de uso
      • Capacitación de Nuevas Incorporaciones
      • Capacitación en Cumplimiento
      • Capacitación en Habilidades Blandas
      • Capacitación del cliente
      • Capacitación en ventas
      • Capacitación en Habilidades Técnicas
  • Comunidad
    • E-Learning Heroes
      • Visita E-Learning Heroes

        La comunidad #1 para profesionales del e-learning

    • Eventos
      • Eventos

        Únete a nosotros/as en eventos en todo el mundo

      • Articuland Events 2025

        Join us in Articuland

  • Recursos
    • Aprender
      • Qué hay de nuevo

        Descubre nuevas funcionalidades y mejoras

      • Centro de recursos

        Explora un centro de recursos

      • Blog

        Consulta los últimos artículos

      • Capacitación

        Accede a recursos de capacitación sobre productos

      • Casos de estudio

        Aprende de clientes reales de Articulate

    • Conectar
      • E-Learning Heroes

        La comunidad #1 para profesionales del e-learning

      • Eventos

        Únete a nosotros/as en eventos en todo el mundo

      • Distribuidores Globales

        Encuentra apoyo internacional

    • Obtener Soporte
      • Soporte de Articulate 360

        Busca por tema o nombre de producto

      • Contacta a Atención al Cliente

        Estamos aquí para ayudar

  • Precios
Comienza tu prueba gratis
Acceso
SEIU 775 logo

SEIU 775 Benefits Group Empowers 50,000+ Caregivers With Rise 360

Increasing course development and onboarding speed with mobile-friendly, self-paced learning

50,000+

learners served

Faster

course development

Easier

course management

SEIU 775 Benefits Group (“the Benefits Group”) provides high-value training, health, retirement, and job-matching benefits to over 50,000 long-term care workers. These caregivers provide quality in-home care to clients and family members living mostly in Washington state.

The Benefits Group’s innovative training benefits, including a wide variety of mobile-friendly and accessible courses, are crucial to equip caregivers with the skills to provide high-quality care, meet certification requirements, and pursue professional advancement.

Woman looking at laptop

Industry: Healthcare

Location: Seattle, WA

Size: 50,000+ caregivers

Learning audience: Caregivers; new hires

Learn more about: Rise 360

El desafío

SEIU 775 Benefits Group needed to streamline course creation and reduce development time

To help meet certification requirements, the Benefits Group releases new learning opportunities each year for the over 50,000 caregivers it serves. Courses are localized into a wide variety of languages to meet the needs of this highly diverse learning audience. This includes Basic and Advanced Training, as well as Continuing Education courses.

Muchas personas cuidadoras deben tomar 12 horas de cursos de educación continua anualmente para mantener su certificado. Benefits Group publica entre 12 y 18 horas de nuevo material de cursos de capacitación continua por año. Estos cubren una variedad de temas, incluidos el funcionamiento corporal adecuado, los cuidados al final de la vida, las enfermedades crónicas, la prevención de accidentes, la salud conductual y más. Algunos cursos también se centran en mejorar la propia calidad de vida de las personas cuidadoras.

For its online training, the Benefits Group uses Articulate 360 to fulfill its e-learning needs. From 2016–2020, the organization used Storyline 360 to create highly customized online courses. But as training needs grew and learning styles shifted from computers to phones and tablets, the team needed to create significantly more content that was responsive as well as mobile-friendly.

That meant they needed a more structured tool to work faster while still producing a broad range of high-impact content for caregivers in multiple languages.

The Answer

With Rise 360, SEIU 775 Benefits Group increases course consistency while gaining access to key features

To pivot their focus from customization to speed and ease-of-use, the Benefits Group considered a variety of other tools. But ultimately, they chose to remain with Articulate, choosing Rise 360 to meet their evolving needs.

In 2020, the team began transitioning its content into Rise 360. They created custom block templates, as well as custom interaction prompts. They used Articulate’s labels feature to adjust to the most accessible language. These features allowed them to easily and efficiently update existing courses and create new ones while ensuring a consistent experience across devices and lesson content.

“Rise has been really helpful for us in creating consistency from course to course,” says Cori Lomonte, Manager of Curriculum Quality Assurance on the Learning Course Development (LCD) team. “Template blocks and labels make it easy to give our courses the same look and feel while adding unique interactions based on the topic.”

Beyond Rise 360, the Benefits Group also leans on Review 360 to streamline its collaboration process. The organization works with multiple internal teams and external stakeholders who review courses prior to release.

By pairing Rise 360 with Review 360, the LCD team has experienced an easier and faster feedback process, removing a significant time blocker from the previous review process. “With Review 360, all internal teams and our external stakeholders can review and provide feedback quickly,” she adds. “Our instructional designers can also continue working on a course if they need to while external stakeholders are reviewing, which has been a big plus.”

Unlocking Human Potential

SEIU 775 Benefits Group aumenta la eficiencia tanto para los creadores de cursos como para el alumnado con Articulate 360

Today, the LCD team sees faster speeds for course development, as well as easier course management, compared to before they started using Articulate 360. And the ability to easily and frequently make updates aligns with customer needs. In particular, Lomonte has appreciated the Team Folders update in Rise 360. “The Team Folders have been a game-changer for us in terms of organizing our content and making it accessible,” she says.

After streamlining content, SEIU 775 Benefits Group has noticed reduced onboarding times for participants. In-person instructors have also noted that learners often report positive feedback on the online courses, especially about the courses’ ease of use. Lomonte’s team has witnessed a significant drop in user-generated customer service tickets around issues with custom interactions.

With tools that allow them to focus more efficiently on creating and managing courses, SEIU 775 Benefits Group has been able to meet its current needs better and keep pace with the vast volume of content it needs to serve 50,000 caregivers. This scalability has allowed them to grow more effectively, ultimately empowering long-term care workers with the opportunities they need to advance their careers and provide the best possible care for those they serve.

With Rise 360, SEIU 775 Benefits Group is able to create courses for its 50,000 learners efficiently and easily—all to help long-term care workers meet their certification requirements and provide the best care for those they serve.

Articulate 360 has allowed us to simplify the course creation process while increasing consistency. With it, we’ve seen faster development times, fewer learner questions, and reduced employee onboarding time.

Cori Lomonte Gerente de Garantía de Calidad del Currículo, SEIU 775 Benefits Group
Comienza tu prueba gratis
Contáctanos

Los clientes y a las personas expertas del sector les encanta.

Brandon Hall Tech Gold 2024
Brandon Hall Tech Silver 2024
Premio a la elección del comprador 2025
Trust Radius, el mejor valorado en 2023
Choice Award Authoring Tools 2024
Mejor compañía de 2022

*Data provided by SEIU 775 Benefits Group, 2024. This content is based on reported experiences from an actual customer and is provided solely for informational and illustrative purposes. In some cases, we have edited and reprinted feedback; however, in such cases, we did so only to shorten the text and not to edit the nature of the feedback provided. For confidentiality purposes, some information has been anonymized. This content is not intended as a promise or guarantee for any use by current or future customers. Results may vary substantially for each customer.

Articulate, Articulate 360, Storyline 360, and Rise 360 are either registered trademarks or trademarks in the United States and other relevant countries.

También te puede interesar

Casos de estudio
Capacitación en ventas

Granite Telecommunications Achieved 95% Learner Completion 4 Quarters in a Row With Articulate 360

Learn how Granite Telecommunications provides exceptional account manager and company-wide training with Articulate Storyline.

Más información
Casos de estudio
Capacitación global

A Fortune 500 Restaurant Group Translated 138 Courses in 5 Weeks with Articulate Localization

See how a Fortune 500 global restaurant group delivers translated e-learning that drives exceptional guest experiences with Articulate Localization.

Más información
Casos de estudio
Capacitación global
Social Good

NHSA Improves Access to Early Childhood Education Credentials With Articulate Localization and Rise

Discover how the NHSA improves access to early childhood development education with Articulate Localization and Rise.

Más información

Articulate
Español
  • Inglés
  • Español
  • Alemán
  • Portuguese

Productos

  • Plataforma Articulate 360
  • AI Assistant
  • Rise
  • Storyline
  • Reach
  • Localization
  • Articulate 360 Teams
  • Más
  • Content Library 360
  • Review
  • Capacitación de Articulate 360
  • Qué hay de nuevo

Ventas

  • Chat de ventas
  • +1 (800) 861-4880
  • sales@articulate.com
  • Distribuidores Internacionales
  • Precios
  • Preguntas Frecuentes Sobre Ventas

Atención al Cliente

  • Atención al Cliente
  • Centro de recursos
  • Blog
  • Glosario
  • Comunidad E-Learning Heroes
  • Clases de Capacitación
  • Iniciar Sesión

Compañía

  • Acerca de Articulate
  • Nuestros valores
  • Diversidad e inclusión
  • Accesibilidad
  • Carreras profesionales
  • La vida en Articulate
  • Contáctanos

Centro de Confianza

  • Descripción General
  • Política de Privacidad
  • RGPD
  • Acuerdo de Condiciones de Uso
  • Condiciones de Servicio

Conectar

  • Ícono de compartir
  • Ícono de compartir
  • Ícono de compartir
  • Ícono de compartir
  • © 2025 Articulate Global, LLC
  • Términos
  • Privacidad
  • Preferencias de cookies