Privacy Notice

Geltungsbereich dieser Erklärung

We are Articulate Global, LLC ("Articulate," "we," "us," or "our"), a provider of tools for workplace learning, located at 244 5th Avenue, Suite 2960, New York, NY 10001, USA. This Privacy Notice describes how we collect, use, share, and store your personal data when individuals visit our websites, access Articulate’s services, participate in our E-Learning Heroes Community, register to attend our events and webinars (online and in person), participate in surveys or sweepstakes, apply to our job postings, contact us through various communication methods, or as otherwise described in this Notice (the "Services"). This Notice also describes your choices as related to your personal data.

Links zu anderen Websites. Diese Erklärung gilt nicht für Websites, die wir weder besitzen noch kontrollieren. Wir sind weder verantwortlich noch haftbar dafür, wie Dritte ihre eigenen Websites verwalten. Für weitere Informationen verweisen wir auf die Datenschutzerklärungen auf diesen Websites.

Personal Data. Personal data refers to information relating to an identified or identifiable individual, including name, phone number, company name, job, email, and postal address. Articulate does not knowingly collect sensitive or special categories (“Sensitive Data”) of personal data. Users may provide Sensitive Data such as in job applications, by using the Services, or other contexts described in this Notice. For information about facial images and facial geometry processed through Custom Photorealistic Avatars, see the sections on “Biometric Data” and “Custom Photorealistic Avatars” below.

Usage and Diagnostic Data. We automatically collect information about how you access and use our Services (“Usage Data”). This includes both (i) information about your interactions with the Services and (ii) technical and diagnostic information generated by your device or our systems when you use the Services. We, our affiliated entities, our service providers, and our marketing partners collect this data using automated technologies such as cookies, log files, and similar tracking technologies.

Biometric Data. This section only applies if you use the Custom Photorealistic Avatar (defined below) feature in the Services to upload an image or a voice of a real individual. To the extent an applicable data protection law applies to you, when we refer to “Biometric Data” in this Privacy Notice it includes the following potentially applicable definitions:

In General Data Protection Regulation (GDPR), "biometric data" means personal data resulting from specific technical processing relating to the physical, physiological, or behavioral characteristics of a natural person, which allow or confirm the unique identification of that natural person, such as facial images or dactyloscopic data. Under GDPR, only the processing of your biometric data to uniquely identify you is considered the processing of a special category of personal data. Articulate does not process your biometric data to uniquely identify you.

Under the Illinois Biometric Information Privacy Act (BIPA), "biometric identifier" includes a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry. "Biometric information" means any information based on a biometric identifier used to identify an individual.

Under the Texas CUBI, "biometric identifier" means a retina or iris scan, fingerprint, voiceprint, or record of hand or face geometry.

Datenverantwortlicher. Wir fungieren als "Verantwortlicher" für die personenbezogenen Daten, die Sie uns direkt zur Verfügung stellen. Beispiele hierfür sind, wenn Sie das Formular "Kontaktieren Sie uns" ausfüllen, einen Account erstellen, an Umfragen oder Gewinnspielen teilnehmen, an unserer Community E-Learning Heroes teilnehmen, Veranstaltungen besuchen, sich auf eine unserer Stellen bewerben oder uns auf andere Weise kontaktieren.

We also act as a Controller when we process personal data generated by your use of the Services for our own legitimate business purposes. These purposes may include (1) creating de-identified and aggregated data which no longer reasonably identifies you; (2) analyzing, benchmarking, and improving the performance, reliability, and functionality of the Services; or (3) developing new features and capabilities to enhance the Services and your use. For more information on how we handle de-identified and aggregated data, please refer to the De-Identify and Aggregated section below.

Data Processor. If you are an employee or  one of our customers’ users, we act as the "Processor" of your personal data transmitted by the customer or collected through the Services on behalf of that customer. That customer acts as the Controller of your information. As a Processor, we do not own, control, or direct the use of any data provided to us or collected on behalf of our customers who act as the Controllers. If you have questions on how your personal data is being handled, please direct your inquiries to our customer, the Controller. If you contact us, we may be obligated to inform our customer of your request.

Änderungen dieser Erklärung

We may update this Notice from time to time. If we make changes, we will revise the date at the top of this Notice. If we make material changes, we may provide additional notice such as sending you an email or posting a statement on our homepage. We encourage you to review this Notice periodically.

Wie wir Personenbezogene Daten erheben

Informationen, die Sie uns zur Verfügung stellen

Wir erheben personenbezogene Daten direkt von Ihnen, wenn Sie eine Anfrage über unsere Webseite „Kontaktieren Sie uns“, im Rahmen von bezahlten Werbekampagnen und Landing-Pages oder mittels anderer Kontaktmethoden stellen, sich auf unsere Stellenausschreibungen bewerben und wenn Sie verlangen, dass wir Ihnen E-Mails senden. Je nachdem, wo Sie wohnen, können Sie die Möglichkeit haben, Ihre Einwilligung zu erteilen, bevor wir Ihre personenbezogenen Daten erheben, um Ihnen Marketing-E-Mails zu senden. Sie können sich von unseren Marketing-E-Mails abmelden, indem Sie einen Opt-out-Link in der Marketing-E-Mail verwenden oder indem Sie Ihre Marketingpräferenzen auf Ihrer Account-Seite aktualisieren. Wir speichern auch die Dateien oder andere Informationen, die Sie im Rahmen Ihres Abonnements hochladen oder uns zur Verfügung stellen.

Profilinformationen

Wir erheben Informationen über Sie, wenn Sie sich bei uns für eine Articulate-ID registrieren, Ihren Online-Account erstellen oder ändern, unserer Community E-Learning Heroes beitreten, auf unsere Dienste zugreifen und diese nutzen, an einer Umfrage, einem Wettbewerb oder einer Veranstaltung teilnehmen, einen Kauf tätigen, sich auf eine Stelle bewerben, Kundenunterstützung anfordern, mit uns über Social-Media-Websites von Drittanbietern kommunizieren oder sonst mit uns kommunizieren.

Zu den Arten von Informationen, die wir direkt von Ihnen erheben können, gehören Ihr Name, Ihr Benutzername, Ihre E-Mail-Adresse, Ihr Avatar, Ihre Postanschrift, Ihre Telefonnummer, der Name des Arbeitgebers, Transaktionsinformationen (einschließlich gekaufter oder abonnierter Dienste und Rechnungsadresse) sowie alle Kontakt- oder anderen Informationen, die Sie uns zur Verfügung stellen.

Bitte beachten Sie, dass die Informationen, die Sie in Ihrem Articulate ID-Profil angeben, Informationen preisgeben können, die nicht ausdrücklich angegeben sind (wenn Sie sich beispielsweise dafür entscheiden, Ihr Bild zur Verfügung zu stellen, kann Ihr Bild Ihr Geschlecht preisgeben).

Bewerber

Wir erheben Informationen von Ihnen, wenn Sie sich auf eine unserer ausgeschriebenen Stellen bewerben. Zu den Arten von Informationen, die wir direkt von Ihnen erheben können, gehören Ihr Name, Ihre E-Mail-Adresse, Ihre Telefonnummer, Ihr LinkedIn-Profil, Ihre persönliche Website und Informationen in Ihrem Lebenslauf und Ihrem Bewerbungsschreiben. Sie haben die Möglichkeit, demografische Informationen zur Verfügung zu stellen, die auf aggregierter Basis verwendet werden (z. B. Geschlecht, ethnische Herkunft, Veteranenstatus, Behinderung). Demografische Informationen werden nicht genutzt, um Sie zu identifizieren oder um Ihre Qualifikation für die Stelle zu bewerten.

Custom Photorealistic Avatars and Biometric Data

You may use the Services to create a customized AI avatar (“Custom Photorealistic Avatar”). Articulate is a Processor of the Biometric Data collected through the Custom Photorealistic Avatar feature, and the Customer is the Controller. The Services may inform you before we collect Biometric Data from you in connection with the Custom Photorealistic Avatar feature. If you have questions on how your Biometric Data is being handled, please direct your inquiries to our Customer, the Controller. If you contact us, we may be obligated to inform our Customer of your request.

At our Customer’s instructions as the Controller, Articulate may collect the following categories of Personal Data, including Biometric Data, when using the Custom Photorealistic Avatar feature:

• Facial images and photographs you upload; or  
• Biometric Data including facial geometry extracted from your submissions

The Biometric Data you upload is processed for the following purposes:

• Generating your Custom Photorealistic Avatar for use in the Services
• Evaluating the authenticity of submissions for manipulation or unauthorized use
• For security and fraud prevention; or
• As further instructed by the Customer as the Controller

Personal Data We Collect from Third-Party Sources

We may collect business contact information about you from third-party sources, including data enrichment providers, lead generation vendors, event organizers, reseller and channel partners, publicly available sources, and professional networking platforms. This information may include your name, business email address, business phone number, employer, job title, department, seniority, industry, company size, and other business profile or firmographic information. We may also purchase, license, or otherwise obtain business contact information from third-party providers to support marketing, sales outreach, account-based marketing, lead qualification, and reseller enablement. This data enhancement allows us to maintain accurate records, identify prospective customers, and provide more helpful, personalized communication.

Personenbezogene Daten, die wir automatisch erheben

Nutzungsdaten

We collect Usage Data about you when you access and use the Services, including, but not limited to, your Internet Protocol (IP) address, device and browser information, log and diagnostic data, access times, browser type and language, Internet Service Provider (ISP), the web pages that you visit, behavior during the visit, the content you use, and the URL of the web page you visited before navigating to our Services.

Wir erheben Nutzungsdaten durch Cookies und ähnliche Technologien. Weitere Informationen und wie Sie Ihren Browser so einstellen können, dass er Cookies ablehnt, finden Sie unten im Abschnitt "Cookies und Ähnliche Technologien".

Subject to your right to opt-out, we may combine Usage Data with other personal data that we collect to operate, secure, and improve the Services.

We use Usage Data for the following purposes: (1) to operate, maintain, and ensure reliability and performance of the Services; (2) to detect, investigate, and prevent fraud, abuse, and security incidents; (3) to debug, identify, and fix errors and improve system functionality; (4) to analyze feature usage and improve product design and user experience; (5) to develop new features; and (6) to personalize content, and where permitted, support marketing and re-marketing activities.

Mobile Endgeräte

Wenn Sie von einem mobilen Gerät aus auf die Dienste zugreifen, erheben wir Informationen über das Gerät, einschließlich des Hardwaremodells, des Betriebssystems und der Version, eindeutiger Gerätekennungen, Informationen zum Mobilfunknetz (wie vom Mobilfunknetz zugelassen) oder Plattforminformationen (wie vom jeweiligen Plattformtyp zugelassen). Während des Herunterladens durch Sie fragen wir niemals nach standortbezogenen Informationen von Ihrem Mobilgerät, greifen nicht auf solche Informationen zu und verfolgen solche Informationen nicht.

Wie wir Personenbezogene Daten nutzen

Wir können die Informationen, die wir über Sie erheben, für eine Vielzahl von Zwecken verwenden, darunter:

Um unsere Dienste zu betreiben

Wir nutzen die Informationen, die wir über Sie erheben, um unsere Dienste bereitzustellen, zu betreiben, zu warten und zu verbessern. Wir verwenden diese Informationen auch, um Ihnen bei der Nutzung der Dienste zu helfen, einschließlich des Hochladens oder Herunterladens von Inhalten, der Mitarbeit an Inhalten und des Teilens von Inhalten, der Bereitstellung von E-Learning-Inhalten für Lernende sowie der Zustellung von E-Mails in Ihrem Namen, z. B. das Versenden von E-Mails an Ihre Mitarbeiter, wenn Sie in Review 360 kommentieren.

Wir verwenden auch Informationen über Sie, um die von Ihnen angeforderten Dienste und Funktionen bereitzustellen, Transaktionen zu verarbeiten und abzuschließen und Ihnen damit zusammenhängende Informationen zu senden, einschließlich Kaufbestätigungen und Rechnungen.

Um mit Ihnen zu kommunizieren

We also use the information we collect about you to send you technical notices, updates, security alerts, and support and administrative messages. We'll also use that information to communicate with you about Services, features, surveys, newsletters, offers, promotions, contests, and events, as well as provide other news or information about us and our select partners.

Of course, we'll also use your information to respond to your comments, questions, and requests, provide customer service and support, and deliver contest entries and rewards.

Um unsere Dienste zu schützen

We also use information about our users to investigate and prevent fraudulent transactions, unauthorized access to our services, and other illegal activities.

We use Google reCAPTCHA Enterprise in connection with our Services to help prevent spam, fraud, and abuse. reCAPTCHA Enterprise collects hardware and software information, such as device and application data, and sends it to Google for purposes of providing, maintaining, and improving reCAPTCHA Enterprise and for general security purposes. Your use of reCAPTCHA Enterprise is subject to Google’s Privacy Policy and Terms of Use.

Um unsere Apps und Dienste zu verbessern

If you're an Articulate customer or trial subscription user, we collect telemetry data about what apps you use and some of the features that you use when you're using those apps. We may also track information about the websites you visit, the sizes and names of the files or folders you upload, download, share, or access while using our Services, the content you access, and any actions taken in connection with the access and use of your content in our Services.

This usage information helps inform our product development. We also use this information to send you targeted content to support you in using our Services.

Um unsere Website und Kommunikation mit Ihnen zu personalisieren

Wir verwenden Cookies und ähnliche Technologien, um zu sehen, welche Seiten Sie auf unserer Website ansehen und was Sie dort tun. Das hilft uns, hilfreiche Inhalte zu entwickeln und Ihnen maßgeschneiderte Webinhalte und Kommunikation zu bieten, die Ihren Bedürfnissen am besten entsprechen. Weitere Informationen finden Sie im Abschnitt "Cookies und Ähnliche Technologien".

Ihnen bei der Nutzung unserer Dienste zu helfen

If you use Articulate’s platform , we analyze your product usage information to understand how you're using our apps and resources. We use customer profiles to prioritize outreach from our team, send you helpful information, and guide us in creating content to help customers make the most of their subscriptions.

Um bei Ihnen zu werben

Wenn Sie unsere Websites besucht haben, setzen wir Cookies und ein Zählpixel in Ihrem Browser, die uns helfen, Ihnen gezielte Werbung auf anderen von Ihnen besuchten Websites anzuzeigen. Wir setzen Cookies und ein Zählpixel in Ihrem Browser nur wie unten im Abschnitt Remarketing unter "Cookies und Ähnliche Technologien" beschrieben.

Um Ihre Bewerbung zu bearbeiten

We will use the information you have provided us with to manage job applications and comply with legal reporting requirements.

De-Identified and Aggregated Data

We may also use aggregated or de-identified personal data for Articulate’s own legitimate business purposes such as product development. When we do so, the data cannot reasonably be used, alone or in combination, to identify you and we will not attempt to re-identify any de-identified personal data, other than to test our de-identification process or if required by law.

Weitergabe Personenbezogener Daten

General Disclosure Policy. We may share and disclose your personal data or Usage Data subject to applicable contractual or legal restrictions and as described below. We may share and disclose your personal data to the following types of third parties.

Service Providers. We may share your personal data and Usage Data with our third-party service providers, vendors, and consultants working on our behalf to provide the Services to you and to operate and maintain our sites. For example, we may contract with service providers to process payments, host our servers, provide security, and provide production, fulfillment, optimization, analytics, reporting, and software maintenance and development services. In addition, our service providers will be given access to your information only as is reasonably necessary to provide the Services for which they are contracted.

In addition, some of our service providers may process your personal data on our behalf. For more information, including a list of subprocessors  we use to deliver the Articulate platform to you, please review our Articulate Subprocessors page.

Marketing Partners for Purposes of Re-Marketing and Targeted Advertising. We may share your personal data with service providers, vendors and consultants for purposes of re-marketing. We may also share certain identifiers and online activity information with advertising partners for our own marketing purposes. This may include business email address, hashed email address, cookie IDs, device identifiers, IP address, and information about your interactions with our websites, emails, or Services. We use these disclosures to measure campaign effectiveness, create custom audiences, suppress existing customers from acquisition campaigns, and deliver advertisements about our products and Services to you and similar business audiences. Depending on applicable U.S. state law, some of these disclosures may be considered a 'sale,' 'sharing,' or targeted advertising. For a description of re-marketing and your opt-out rights, see Remarketing within the Cookies and Similar Technologies section below.

Co-Marketing and Event Partners. From time to time, we may partner with other trusted companies for joint marketing activities, such as webinars, events, or content promotions. If you register for one of these joint activities, we may share your registration information (such as your name, company, and email address) with our partner for their marketing purposes. This includes sharing lead information with our regional resellers and distributors who may follow up regarding our products and services in your geographic region. We will identify the partner at the point of collection. These partners are contractually obligated to handle your information in compliance with applicable laws and their own privacy policies. We may also receive your business contact information from reseller partners, marketplaces, event sponsors, referral sources, and channel partners where you have requested information, interacted with joint content, or where the partner is permitted to share your information with us.

Affiliated Entities. We may provide your personal data and Usage Data to any affiliated entities we may have, including our subsidiaries. Affiliated entities are entities that we legally control (by voting rights) or that control us.

Successors. If we sell or otherwise transfer part or all of our business or assets to another organization, such as in the course of an acquisition, merger, bankruptcy or liquidation, we may transfer your personal data.

Authorized Resellers. If you contact us, sign up for a trial, webinar, event, content promotion, submit information through our marketing campaigns, or acquire our Services through an authorized reseller or partner, we may share your personal data and Usage Data with those authorized resellers and partners so that they can provide customers with timely, helpful information about our products and the Services. This may include sharing with a reseller your name, business email address, phone number, company name, job title, account interest information, and related lead data where necessary to support your inquiry, quote request, procurement process, deployment, renewal, or regional support. We may use automated systems to route your information to the appropriate regional partner based on your location. In some cases, these authorized partners or resellers act on our behalf as service providers and are contractually obligated to abide by this Privacy Notice and applicable data protection laws, preventing them from sharing your personal data with any other third parties except as permitted. In other cases, they may act as independent parties under their own privacy notices. Our resellers are identified at   https://www.articulate.com/360/resellers/. For more information regarding our authorized resellers and their safeguards, please reach out to us via our Contact Us section below.

Additional Disclosures. We may disclose your personal data where (1) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request, (2) to enforce our agreements, policies, and Terms of Use, (3) to protect the security or integrity of our Services, (4) to protect us, our customers, or the public from harm or illegal activities, (5) to respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person, or (6) to respond to claims that any content violates the right of third parties.

Wir können auch aggregierte oder anonymisierte Informationen, die Sie nicht direkt identifizieren, an Dritte weitergeben.

Wie lange wir Personenbezogene Daten speichern

We will not retain your personal data for longer than required. This means that we will keep your personal data for any or a combination of time periods described as follows: (i) for as long as required by law, (ii) until we no longer have a valid reason for keeping it, (iii) until you request us to stop using it, or (iv) for so long as our customer for which you are an authorized user remains a customer. In addition, we retain your personal data to maintain the E-Learning Heroes Community history, display any content you contributed, and enable your continued participation. Following deletion of your E-Learning Heroes Community account, any content associated with your account will no longer show your personal data, which will then display  “deleted user” as the source. When we delete your personal data from our databases, it will remain in our backup system until it cycles out.

Marketing-Deaktivierung

If you reside in certain jurisdictions, e.g., EU, EEA, Switzerland,UK,  you may have the option to grant your consent for receiving marketing emails from us to promote our own Services. Regardless of your location, you may unsubscribe to those emails at any time by using an opt-out link contained in every marketing email, by updating your marketing preferences on your account page, or by visiting our email subscription preferences for Articulate 360 services or Rise services.

Cookies und Ähnliche Technologien

We may automatically collect Usage Data through the use of persistent or session cookies, javascripts, pixels, web beacons, local storage (HTML5), and similar technologies, which we jointly refer to here as "cookies." Cookies are small text files or a piece of code a website uses to recognize repeat users, facilitate the user's ongoing access to the site, and facilitate the use of the site. Cookies also allow a site to track usage behavior and compile site-usage information that will allow for the improvement of content. Visit  Information We Collect for more details. You may reject cookies by activating the setting on your internet browser. However, if you select this setting you may be unable to access certain parts of our sites. Unless you have adjusted your browser setting so that it will reject cookies, our system will issue cookies when you log on to our site.

If you would like to modify your cookie preferences or opt out, visit the page Information We Collect.

You can also use the Global Privacy Control (“GPC”) to opt out of tracking through cookies or similar technology. To learn more about the GPC, please visit https://globalprivacycontrol.org. If you delete cookies or reset your device, you may need to set your preference again to ensure we continue to honor your preferred choice.

Remarketing

We use third-party vendors' remarketing tracking cookies and pixels, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). The third-party vendors, including Google, will place cookies on web browsers to serve ads based on past visits to our websites. This allows us to make special offers and continue to market our products to those who have shown interest in them. 

As described above, you can control the information cookies collect on our site. You may also opt out of Google's use of cookies by visiting the Ads Preferences Manager and opt out of other third-party marketing cookies by visiting the Network Advertising Initiative opt-out page.

Wenn Sie den Gesetzen und Vorschriften der Europäischen Union, der Schweiz oder des Vereinigten Königreichs unterliegen, verwenden wir Remarketing-Tracking-Cookies und -Pixel, die aufgrund der Verwendung nicht essenzieller Cookies erhoben werden, nur mit Ihrer Zustimmung. Sie sind nicht verpflichtet, der Verwendung nicht essenzieller Cookies durch uns zuzustimmen. Sie können über unsere Website Ihre Cookie-Einstellungen ändern oder Cookies deaktivieren, indem Sie die Seite "Von uns erhobene Informationen" besuchen.

Analytik

Wir beauftragen externe Analysepartner, unseren Webverkehr zu überwachen und zu analysieren und das Nutzerverhalten auf unseren Websites zu verfolgen.

Google Analytics (Google). Google Analytics is a web analysis service provided by Google LLC ("Google"). Google utilizes the data collected to track and examine the use of our sites, to prepare reports on its activities, and to share them with other Google services. You may opt out of the Google Analytics service with Google's Browser Add-on that's available at https://tools.google.com/dlpage/gaoptout.

Online-Richtlinie für Kinder

Our Services and websites are designed for business and professional use and are not directed to children. We do not knowingly collect personal data from children. In the United States, consistent with the Children's Online Privacy Protection Act (COPPA), this means we do not knowingly collect personal data from children under the age of 13. In other jurisdictions, we apply the age threshold for children as defined by applicable local law. If you are a parent or guardian who believes that your child has submitted personal data to us without your permission or consent, please contact us as provided below under the Contact Us section, and we will take steps to remove that information from our systems.

Rechtsgrundlage der Verarbeitung

Wir erheben und nutzen Ihre personenbezogenen Daten auf Basis folgender Rechtsgrundlagen.

Einwilligung. In diesen Situationen haben Sie uns Ihre Einwilligung zur Verarbeitung Ihrer personenbezogenen Daten gegeben. Zum Beispiel, wenn Sie sich für eines unserer Webinare anmelden, indem Sie ein Webformular ausfüllen, das Ihren Namen und Ihre E-Mail-Adresse enthält.

Legitimate Interest. We process personal data when we have a legitimate interest to do so. Some examples are to maintain and improve our Services, inform you of changes to our Services, secure our Services, and analyze your use of our Services and potential sales leads.

Performance of a Contract. This is where we process your personal data to fulfill our contractual obligations to you. For example, we use your personal data to deliver e-learning services you have requested.

Other Legal Bases. There may be times when we are legally obligated to process or share your personal data, such as in response to a subpoena or court order, to protect the vital interests of others, or to defend against legal claims asserted against us.

Internationale Übermittlungen

If you are from outside the U.S., you understand and agree that your personal data and Usage Data may be stored and accessed in the United States. That personal data may be then transferred within the U.S. or back out of the U.S. to other countries outside of your country of residence, including to our affiliates, service providers, resellers, and partners located in various regions. Our collection, storage, and use of your personal data and Usage Data will always be governed by this Privacy Notice and applicable data protection laws. Where required by applicable law, we implement appropriate safeguards for international transfers, which may include Standard Contractual Clauses, binding corporate rules, certifications, or other mechanisms recognized under local law. Please see our GDPR page for more information on international data transfers.

Indem Sie auf unsere Dienste zugreifen oder diese nutzen oder uns sonst Informationen zur Verfügung stellen, stimmen Sie der Verarbeitung und Übertragung von Informationen in die USA und andere Länder und Gebiete zu, die möglicherweise andere Datenschutzgesetze haben als Ihr Wohnsitzland.

Erklärung zum EU-U.S. und Schweiz-U.S. Data Privacy Framework

Dieser Abschnitt gilt für Personen, die sich im Europäischen Wirtschaftsraum (EWR) und der Schweiz befinden, und aufgrund der UK Extension für Personen, die sich im Vereinigten Königreich befinden.

We have certified our adherence to the EU-U.S. Data Privacy Framework and Swiss-U.S. Data Privacy Framework, along with the UK Extension (together, the "DPF Program") regarding the transfer of personal data from the EEA and Switzerland to the United States. To learn more about the DPF program and to view our certification, please visit https://www.dataprivacyframework.gov/s. We are responsible for processing personal data we receive under the DPF Program and subsequent transfers to a third party acting as agent on our behalf. We comply with the DPF Program for all onward transfers of personal data from the EEA and Switzerland.

In compliance with the DPF Program, we commit to resolve complaints about our collection or use of your personal information. EEA and Swiss individuals with inquiries or complaints regarding our participation in the DPF Program should first contact us at [email protected] regarding Articulate 360 services and [email protected] regarding Rise services.

If we do not resolve your complaints, you may contact your local data protection authority. We are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission. Contact details for the EU data protection authorities can be found at https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. Contact details for the United Kingdom Information Commissioner (ICO) can be found at https://ico.org.uk/. Contact details for the Swiss Federal Data Protection and Information Commissioner (FDPIC) can be found at https://www.edoeb.admin.ch/edoeb/en/home/deredoeb/kontakt.html#:~:text=For%20questions%20on%20data%20protection,058%20462%2043%2095. You may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.

Ihre Rechte

Im Abschnitt "Kontaktieren Sie uns" unten erfahren Sie, wie Sie sich über Ihre Rechte informieren können.

Depending on your location and whether the privacy law of a geographic region applies to you, you may have certain privacy rights such as the right to 1) access – inquire what personal data we have about you, 2) correction – update your personal data, 3) restrict processing – limit how we process your personal data, 4) withdraw consent – request we stop processing your personal data when permission was originally granted by you to do so (where we process your data based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal), 5) deletion – delete your personal data in our system, 6) portability – providing you with a copy of the personal data for transfer to your chosen third party, and 7) object – object to certain types of processing, including processing for direct marketing purposes. If we decline your request, we will generally provide you with the reasons. Additional rights may apply depending on your jurisdiction; please see the jurisdiction-specific sections below.

Articulate Acting as a Processor - Please note that if you are authorized by one of our customers to access our Services, our customer is the Controller of your personal data. In those situations, please contact our customer directly with your request. As our customer's Processor, we will gladly assist our customers, but do not have permission to directly honor your request.

U.S. State Privacy Rights

Dieser Abschnitt enthält Informationen über die personenbezogenen Daten, die wir über US-Verbraucher erheben, und ihre Rechte nach dem geltenden Recht der US-Staaten.

Nach den geltenden Gesetzen der US-Staaten können Verbraucher folgende Rechte haben:

1. Vorbehaltlich bestimmter Einschränkungen das Recht, Einzelheiten über die Kategorien oder spezifische Teile personenbezogener Daten, die wir über Sie erheben, anzufordern (einschließlich der Art und Weise, wie wir diese Informationen verwenden und offenlegen)
2. Das Recht, die Berichtigung unrichtiger Informationen über Sie zu verlangen
3. Subject to certain limitations, right to delete your personal information 
4. Das Recht auf Ablehnung von "Verkäufen" oder der Weitergabe für möglicherweise stattfindende kontextübergreifende verhaltensbasierte oder gezielte Werbung
5. Das Recht, nicht wegen der Ausübung Ihrer Rechte benachteiligt zu werden
6. Das Recht auf Beschwerde gegen jede Entscheidung in Bezug auf die oben genannten Rechte, indem Sie uns kontaktieren

Weitere Einzelheiten zu den personenbezogenen Daten, die wir in den letzten 12 Monaten möglicherweise über Sie erhoben haben, einschließlich der Kategorien von Quellen, finden Sie oben im Abschnitt "Wie wir Personenbezogene Daten erheben". Wir geben diese Informationen an die Kategorien von Dritten weiter, die im Abschnitt "Weitergabe Personenbezogener Daten" beschrieben sind.

You may exercise your privacy rights described above by sending an email to the address in the Contact Us section below and please include "Privacy Rights Request" in the subject line, the domain name of the website you are inquiring about, along with your name and email address. We will verify your identity using the information associated with your account. You can also designate an authorized agent to exercise your rights on your behalf.

Note: We do not sell your personal data to data brokers for their own independent use for monetary compensation. However, we may disclose personal data to advertising partners, analytics providers, and social media platforms for our own marketing, audience matching, analytics, and targeted advertising purposes, as described in our Sharing Personal Data and Cookies and Similar Technologies sections. Depending on applicable U.S. state law, some of these disclosures may be considered a 'sale,' 'sharing,' or targeted advertising. You may opt out of these disclosures by visiting the page Information We Collect, using the Global Privacy Control ("GPC"), or by emailing us at [email protected] with the subject line 'Opt-Out Request.' To learn more about the GPC, please visit https://globalprivacycontrol.org. If you delete cookies or reset your device, you may need to set your preference again to ensure we continue to honor your preferred choice.

Kontaktieren Sie uns

If you have any questions or complaints about our use of your personal data as related to our Services, please email us at [email protected]. For questions or concerns about Rise services, please email us at [email protected].

Alternativ können Sie uns auch an die folgende Adresse schreiben. Bitte beachten Sie, dass Sie möglicherweise eine verspätete Antwort erhalten.

Articulate Global, LLC
c/o Compliance Department
244 5th Avenue, Suite 2960
New York, NY 10001
800-861-4880

Wenn Sie im Europäischen Wirtschaftsraum, im Vereinigten Königreich oder in der Schweiz ansässig sind, können Sie sich auch an Ihre örtliche Datenschutzaufsichtsbehörde wenden, um eine Beschwerde einzureichen. Kontaktinformationen finden Sie oben im Abschnitt "Erklärung zum EU-U.S. und Schweiz-U.S. Data Privacy Framework".