Privacyverklaring

Toepassingsgebied van deze verklaring

We are Articulate Global, LLC ("Articulate," "we," "us," or "our"), a provider of tools for workplace learning, located at 244 5th Avenue, Suite 2960, New York, NY 10001, USA. This Privacy Notice describes how we collect, use, share, and store your personal data when individuals visit our websites, access Articulate’s services, participate in our E-Learning Heroes Community, register to attend our events and webinars (online and in person), participate in surveys or sweepstakes, apply to our job postings, contact us through various communication methods, or as otherwise described in this Notice (the "Services"). This Notice also describes your choices as related to your personal data.

Links naar andere websites. Deze verklaring is niet van toepassing op websites die wij niet bezitten of beheren. Wij zijn niet verantwoordelijk of aansprakelijk voor de manier waarop derden hun eigen websites beheren. Raadpleeg de privacyverklaringen op deze sites voor meer informatie.

Personal Data. Personal data refers to information relating to an identified or identifiable individual, including name, phone number, company name, job, email, and postal address. Articulate does not knowingly collect sensitive or special categories (“Sensitive Data”) of personal data. Users may provide Sensitive Data such as in job applications, by using the Services, or other contexts described in this Notice. For information about facial images and facial geometry processed through Custom Photorealistic Avatars, see the sections on “Biometric Data” and “Custom Photorealistic Avatars” below.

Usage and Diagnostic Data. We automatically collect information about how you access and use our Services (“Usage Data”). This includes both (i) information about your interactions with the Services and (ii) technical and diagnostic information generated by your device or our systems when you use the Services. We, our affiliated entities, our service providers, and our marketing partners collect this data using automated technologies such as cookies, log files, and similar tracking technologies.

Biometric Data. This section only applies if you use the Custom Photorealistic Avatar (defined below) feature in the Services to upload an image or a voice of a real individual. To the extent an applicable data protection law applies to you, when we refer to “Biometric Data” in this Privacy Notice it includes the following potentially applicable definitions:

In General Data Protection Regulation (GDPR), "biometric data" means personal data resulting from specific technical processing relating to the physical, physiological, or behavioral characteristics of a natural person, which allow or confirm the unique identification of that natural person, such as facial images or dactyloscopic data. Under GDPR, only the processing of your biometric data to uniquely identify you is considered the processing of a special category of personal data. Articulate does not process your biometric data to uniquely identify you.

Under the Illinois Biometric Information Privacy Act (BIPA), "biometric identifier" includes a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry. "Biometric information" means any information based on a biometric identifier used to identify an individual.

Under the Texas CUBI, "biometric identifier" means a retina or iris scan, fingerprint, voiceprint, or record of hand or face geometry.

Verwerkingsverantwoordelijke. Wij treden op als de "Verwerkingsverantwoordelijke" voor de persoonsgegevens die u rechtstreeks aan ons verstrekt. Voorbeelden hiervan zijn wanneer u het "Contact" formulier invult, een account aanmaakt, deelneemt aan enquêtes of loterijen, deelneemt aan onze E-Learning Heroes Community, evenementen bijwoont, solliciteert op een van onze vacatures of via andere methoden contact met ons opneemt.

We also act as a Controller when we process personal data generated by your use of the Services for our own legitimate business purposes. These purposes may include (1) creating de-identified and aggregated data which no longer reasonably identifies you; (2) analyzing, benchmarking, and improving the performance, reliability, and functionality of the Services; or (3) developing new features and capabilities to enhance the Services and your use. For more information on how we handle de-identified and aggregated data, please refer to the De-Identify and Aggregated section below.

Data Processor. If you are an employee or  one of our customers’ users, we act as the "Processor" of your personal data transmitted by the customer or collected through the Services on behalf of that customer. That customer acts as the Controller of your information. As a Processor, we do not own, control, or direct the use of any data provided to us or collected on behalf of our customers who act as the Controllers. If you have questions on how your personal data is being handled, please direct your inquiries to our customer, the Controller. If you contact us, we may be obligated to inform our customer of your request.

Wijzigingen in deze verklaring

We may update this Notice from time to time. If we make changes, we will revise the date at the top of this Notice. If we make material changes, we may provide additional notice such as sending you an email or posting a statement on our homepage. We encourage you to review this Notice periodically.

Hoe we Persoonsgegevens verzamelen

Informatie die u aan ons verstrekt

We collect personal data directly from you when you make an inquiry through our "Contact Us" web page and other contact methods, through paid advertising campaigns and landing pages, apply to our job postings, and when you request that we send you emails. Depending on where you reside, you may have the option to provide your consent before we collect your personal data to send you marketing emails. You may unsubscribe to our marketing emails by using an opt-out link contained in the marketing email or by updating your marketing preferences on your account page. We also store the files or other information that you upload or provide to us as part of your subscription.

Profielinformatie

We verzamelen informatie over u wanneer u zich bij ons registreert voor een Articulate ID, uw online account aanmaakt of wijzigt, lid wordt van onze E-Learning Heroes Community, toegang krijgt tot, en gebruik maakt van, onze diensten, deelneemt aan een enquête, wedstrijd of evenement, een aankoop doet, solliciteert, klantenondersteuning aanvraagt, met ons communiceert via social media sites van derden of anderszins met ons communiceert.

De soorten informatie die we rechtstreeks van u kunnen verzamelen, zijn onder meer uw naam, gebruikersnaam, e-mailadres, avatar, postadres, telefoonnummer, naam van de werkgever, transactie-informatie (inclusief gekochte of geabonneerde diensten en factuuradres), evenals eventuele contact- of andere informatie die u wilt verstrekken.

Houd er rekening mee dat de informatie die u opgeeft in uw Articulate ID-profiel bepaalde informatie kan onthullen die u niet uitdrukkelijk heeft vermeld (als u er bijvoorbeeld voor kiest om een profielfoto te uploaden, kan uw foto uw geslacht onthullen).

Sollicitanten

We verzamelen informatie van u wanneer u solliciteert op een van onze geplaatste functies. De soorten informatie die we rechtstreeks van u kunnen verzamelen, zijn onder meer uw naam, e-mailadres, telefoonnummer, LinkedIn-profiel, persoonlijke website en informatie in uw cv en begeleidende brief. U heeft de mogelijkheid om demografische informatie te verstrekken die op geaggregeerde basis wordt gebruikt (bijv. geslacht, etniciteit, veteranenstatus, invaliditeitsstatus). Demografische gegevens worden niet gebruikt om u te identificeren, noch om uw kwalificatie voor de functie vast te stellen.

Custom Photorealistic Avatars and Biometric Data

You may use the Services to create a customized AI avatar (“Custom Photorealistic Avatar”). Articulate is a Processor of the Biometric Data collected through the Custom Photorealistic Avatar feature, and the Customer is the Controller. The Services may inform you before we collect Biometric Data from you in connection with the Custom Photorealistic Avatar feature. If you have questions on how your Biometric Data is being handled, please direct your inquiries to our Customer, the Controller. If you contact us, we may be obligated to inform our Customer of your request.

At our Customer’s instructions as the Controller, Articulate may collect the following categories of Personal Data, including Biometric Data, when using the Custom Photorealistic Avatar feature:

• Facial images and photographs you upload; or  
• Biometric Data including facial geometry extracted from your submissions

The Biometric Data you upload is processed for the following purposes:

• Generating your Custom Photorealistic Avatar for use in the Services
• Evaluating the authenticity of submissions for manipulation or unauthorized use
• For security and fraud prevention; or
• As further instructed by the Customer as the Controller

Personal Data We Collect from Third-Party Sources

We may collect business contact information about you from third-party sources, including data enrichment providers, lead generation vendors, event organizers, reseller and channel partners, publicly available sources, and professional networking platforms. This information may include your name, business email address, business phone number, employer, job title, department, seniority, industry, company size, and other business profile or firmographic information. We may also purchase, license, or otherwise obtain business contact information from third-party providers to support marketing, sales outreach, account-based marketing, lead qualification, and reseller enablement. This data enhancement allows us to maintain accurate records, identify prospective customers, and provide more helpful, personalized communication.

Persoonsgegevens die wij automatisch verzamelen

Gebruikersgegevens

We collect Usage Data about you when you access and use the Services, including, but not limited to, your Internet Protocol (IP) address, device and browser information, log and diagnostic data, access times, browser type and language, Internet Service Provider (ISP), the web pages that you visit, behavior during the visit, the content you use, and the URL of the web page you visited before navigating to our Services.

We verzamelen Gebruiksgegevens via cookies en soortgelijke technologieën. Voor meer informatie en hoe u uw browser kunt instellen om cookies te weigeren, raadpleeg de sectie Cookies en soortgelijke technologieën hieronder.

Subject to your right to opt-out, we may combine Usage Data with other personal data that we collect to operate, secure, and improve the Services.

We use Usage Data for the following purposes: (1) to operate, maintain, and ensure reliability and performance of the Services; (2) to detect, investigate, and prevent fraud, abuse, and security incidents; (3) to debug, identify, and fix errors and improve system functionality; (4) to analyze feature usage and improve product design and user experience; (5) to develop new features; and (6) to personalize content, and where permitted, support marketing and re-marketing activities.

Mobiele apparaten

Als u vanaf een mobiel apparaat toegang krijgt tot de Diensten, verzamelen we informatie over het apparaat, waaronder het hardwaremodel, het besturingssysteem en de versie, unieke apparaat-ID's, mobiele netwerkinformatie (zoals toegestaan door het mobiele netwerk) of platforminformatie (zoals toegestaan door het specifieke platformtype). We vragen op geen enkel moment toegang tot locatiegebaseerde informatie van uw mobiele apparaat en volgen deze ook niet terwijl u aan het downloaden bent.

Hoe we Persoonsgegevens gebruiken

De informatie die we over u verzamelen, kunnen we voor verschillende doeleinden gebruiken, waaronder:

Onze Diensten leveren

We gebruiken de informatie die we over u verzamelen om onze Diensten te leveren, uit te voeren, te onderhouden en te verbeteren. We gebruiken deze informatie ook om u te helpen bij het gebruik van de Diensten, waaronder het uploaden, downloaden, samenwerken en delen van inhoud, het leveren van e-learning inhoud aan cursisten en het sturen van e-mails namens u, zoals het sturen van e-mails naar uw medewerkers wanneer u een opmerking plaatst in Review 360.

We gebruiken uw informatie ook om de door u gevraagde Diensten en functies te leveren en aan te bieden, om transacties te verwerken en te voltooien, en om u gerelateerde informatie te sturen, waaronder aankoopbevestigingen en facturen.

Communicatie met u

We also use the information we collect about you to send you technical notices, updates, security alerts, and support and administrative messages. We'll also use that information to communicate with you about Services, features, surveys, newsletters, offers, promotions, contests, and events, as well as provide other news or information about us and our select partners.

Of course, we'll also use your information to respond to your comments, questions, and requests, provide customer service and support, and deliver contest entries and rewards.

Onze Diensten beschermen

We gebruiken ook informatie over onze gebruikers om frauduleuze transacties, ongeoorloofde toegang tot onze diensten en andere illegale activiteiten te onderzoeken en te voorkomen.

We use Google reCAPTCHA Enterprise in connection with our Services to help prevent spam, fraud, and abuse. reCAPTCHA Enterprise collects hardware and software information, such as device and application data, and sends it to Google for purposes of providing, maintaining, and improving reCAPTCHA Enterprise and for general security purposes. Your use of reCAPTCHA Enterprise is subject to Google’s Privacy Policy and Terms of Use.

Onze apps en Diensten verbeteren

If you're an Articulate customer or trial subscription user, we collect telemetry data about what apps you use and some of the features that you use when you're using those apps. We may also track information about the websites you visit, the sizes and names of the files or folders you upload, download, share, or access while using our Services, the content you access, and any actions taken in connection with the access and use of your content in our Services.

This usage information helps inform our product development. We also use this information to send you targeted content to support you in using our Services.

Onze website en communicatie aan u personaliseren

We gebruiken cookies en soortgelijke technologieën om ons te helpen zien welke pagina's u op onze website bekijkt en welke acties u onderneemt. Dat helpt ons om nuttige inhoud te ontwikkelen en u op maat gemaakte webinhoud en communicatie te bieden die het beste aan uw behoeften aansluit. Raadpleeg de sectie Cookies en Soortgelijke technologieën voor meer informatie.

U helpen bij het gebruik van onze Diensten

If you use Articulate’s platform , we analyze your product usage information to understand how you're using our apps and resources. We use customer profiles to prioritize outreach from our team, send you helpful information, and guide us in creating content to help customers make the most of their subscriptions.

U advertenties tonen

Wanneer u onze websites hebt bezocht, plaatsen we cookies en een trackingpixel in uw browser waarmee we u gerichte advertenties kunnen tonen op andere websites die u bezoekt. We plaatsen alleen cookies en een trackingpixel in uw browser, zoals hieronder beschreven in het gedeelte Remarketing onder Cookies en Soortgelijke technologieën.

Uw sollicitatie verwerken

We will use the information you have provided us with to manage job applications and comply with legal reporting requirements.

De-Identified and Aggregated Data

We may also use aggregated or de-identified personal data for Articulate’s own legitimate business purposes such as product development. When we do so, the data cannot reasonably be used, alone or in combination, to identify you and we will not attempt to re-identify any de-identified personal data, other than to test our de-identification process or if required by law.

Delen van Persoonsgegevens

General Disclosure Policy. We may share and disclose your personal data or Usage Data subject to applicable contractual or legal restrictions and as described below. We may share and disclose your personal data to the following types of third parties.

Service Providers. We may share your personal data and Usage Data with our third-party service providers, vendors, and consultants working on our behalf to provide the Services to you and to operate and maintain our sites. For example, we may contract with service providers to process payments, host our servers, provide security, and provide production, fulfillment, optimization, analytics, reporting, and software maintenance and development services. In addition, our service providers will be given access to your information only as is reasonably necessary to provide the Services for which they are contracted.

In addition, some of our service providers may process your personal data on our behalf. For more information, including a list of subprocessors  we use to deliver the Articulate platform to you, please review our Articulate Subprocessors page.

Marketing Partners for Purposes of Re-Marketing and Targeted Advertising. We may share your personal data with service providers, vendors and consultants for purposes of re-marketing. We may also share certain identifiers and online activity information with advertising partners for our own marketing purposes. This may include business email address, hashed email address, cookie IDs, device identifiers, IP address, and information about your interactions with our websites, emails, or Services. We use these disclosures to measure campaign effectiveness, create custom audiences, suppress existing customers from acquisition campaigns, and deliver advertisements about our products and Services to you and similar business audiences. Depending on applicable U.S. state law, some of these disclosures may be considered a 'sale,' 'sharing,' or targeted advertising. For a description of re-marketing and your opt-out rights, see Remarketing within the Cookies and Similar Technologies section below.

Co-Marketing and Event Partners. From time to time, we may partner with other trusted companies for joint marketing activities, such as webinars, events, or content promotions. If you register for one of these joint activities, we may share your registration information (such as your name, company, and email address) with our partner for their marketing purposes. This includes sharing lead information with our regional resellers and distributors who may follow up regarding our products and services in your geographic region. We will identify the partner at the point of collection. These partners are contractually obligated to handle your information in compliance with applicable laws and their own privacy policies. We may also receive your business contact information from reseller partners, marketplaces, event sponsors, referral sources, and channel partners where you have requested information, interacted with joint content, or where the partner is permitted to share your information with us.

Affiliated Entities. We may provide your personal data and Usage Data to any affiliated entities we may have, including our subsidiaries. Affiliated entities are entities that we legally control (by voting rights) or that control us.

Successors. If we sell or otherwise transfer part or all of our business or assets to another organization, such as in the course of an acquisition, merger, bankruptcy or liquidation, we may transfer your personal data.

Authorized Resellers. If you contact us, sign up for a trial, webinar, event, content promotion, submit information through our marketing campaigns, or acquire our Services through an authorized reseller or partner, we may share your personal data and Usage Data with those authorized resellers and partners so that they can provide customers with timely, helpful information about our products and the Services. This may include sharing with a reseller your name, business email address, phone number, company name, job title, account interest information, and related lead data where necessary to support your inquiry, quote request, procurement process, deployment, renewal, or regional support. We may use automated systems to route your information to the appropriate regional partner based on your location. In some cases, these authorized partners or resellers act on our behalf as service providers and are contractually obligated to abide by this Privacy Notice and applicable data protection laws, preventing them from sharing your personal data with any other third parties except as permitted. In other cases, they may act as independent parties under their own privacy notices. Our resellers are identified at   https://www.articulate.com/360/resellers/. For more information regarding our authorized resellers and their safeguards, please reach out to us via our Contact Us section below.

Additional Disclosures. We may disclose your personal data where (1) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request, (2) to enforce our agreements, policies, and Terms of Use, (3) to protect the security or integrity of our Services, (4) to protect us, our customers, or the public from harm or illegal activities, (5) to respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person, or (6) to respond to claims that any content violates the right of third parties.

We kunnen ook geaggregeerde of geanonimiseerde informatie die u niet rechtstreeks identificeert, delen met derden.

Hoelang we Persoonsgegevens bewaren

We will not retain your personal data for longer than required. This means that we will keep your personal data for any or a combination of time periods described as follows: (i) for as long as required by law, (ii) until we no longer have a valid reason for keeping it, (iii) until you request us to stop using it, or (iv) for so long as our customer for which you are an authorized user remains a customer. In addition, we retain your personal data to maintain the E-Learning Heroes Community history, display any content you contributed, and enable your continued participation. Following deletion of your E-Learning Heroes Community account, any content associated with your account will no longer show your personal data, which will then display  “deleted user” as the source. When we delete your personal data from our databases, it will remain in our backup system until it cycles out.

Afmelden voor marketing

If you reside in certain jurisdictions, e.g., EU, EEA, Switzerland,UK,  you may have the option to grant your consent for receiving marketing emails from us to promote our own Services. Regardless of your location, you may unsubscribe to those emails at any time by using an opt-out link contained in every marketing email, by updating your marketing preferences on your account page, or by visiting our email subscription preferences for Articulate 360 services or Rise services.

Cookies en Soortgelijke technologieën

We may automatically collect Usage Data through the use of persistent or session cookies, javascripts, pixels, web beacons, local storage (HTML5), and similar technologies, which we jointly refer to here as "cookies." Cookies are small text files or a piece of code a website uses to recognize repeat users, facilitate the user's ongoing access to the site, and facilitate the use of the site. Cookies also allow a site to track usage behavior and compile site-usage information that will allow for the improvement of content. Visit  Information We Collect for more details. You may reject cookies by activating the setting on your internet browser. However, if you select this setting you may be unable to access certain parts of our sites. Unless you have adjusted your browser setting so that it will reject cookies, our system will issue cookies when you log on to our site.

If you would like to modify your cookie preferences or opt out, visit the page Information We Collect.

You can also use the Global Privacy Control (“GPC”) to opt out of tracking through cookies or similar technology. To learn more about the GPC, please visit https://globalprivacycontrol.org. If you delete cookies or reset your device, you may need to set your preference again to ensure we continue to honor your preferred choice.

Remarketing

We use third-party vendors' remarketing tracking cookies and pixels, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). The third-party vendors, including Google, will place cookies on web browsers to serve ads based on past visits to our websites. This allows us to make special offers and continue to market our products to those who have shown interest in them. 

As described above, you can control the information cookies collect on our site. You may also opt out of Google's use of cookies by visiting the Ads Preferences Manager and opt out of other third-party marketing cookies by visiting the Network Advertising Initiative opt-out page.

Als u onderworpen bent aan de wet- en regelgeving van de Europese Unie, Zwitserland of het Verenigd Koninkrijk, gebruiken we alleen remarketing tracking cookies en pixels die zijn verzameld door het gebruik van niet-essentiële cookies met uw toestemming. U bent niet verplicht om toestemming te geven voor ons gebruik van niet-essentiële cookies. U kunt uw cookievoorkeuren wijzigen of u afmelden via onze website door naar de pagina Informatie die we verzamelen te gaan.

Analytics

We maken gebruik van externe analysepartners om ons webverkeer te controleren en te analyseren en om het gebruikersgedrag op onze sites bij te houden.

Google Analytics (Google). Google Analytics is a web analysis service provided by Google LLC ("Google"). Google utilizes the data collected to track and examine the use of our sites, to prepare reports on its activities, and to share them with other Google services. You may opt out of the Google Analytics service with Google's Browser Add-on that's available at https://tools.google.com/dlpage/gaoptout.

Online beleid voor kinderen

Our Services and websites are designed for business and professional use and are not directed to children. We do not knowingly collect personal data from children. In the United States, consistent with the Children's Online Privacy Protection Act (COPPA), this means we do not knowingly collect personal data from children under the age of 13. In other jurisdictions, we apply the age threshold for children as defined by applicable local law. If you are a parent or guardian who believes that your child has submitted personal data to us without your permission or consent, please contact us as provided below under the Contact Us section, and we will take steps to remove that information from our systems.

Rechtsgrondslag van de verwerking

Wij verzamelen en gebruiken uw persoonsgegevens op basis van de volgende rechtsgronden.

Toestemming. In deze situaties heeft u ons toestemming gegeven om uw persoonsgegevens te verwerken. Bijvoorbeeld wanneer u zich inschrijft voor een van onze webinars door een webformulier in te vullen met uw naam en e-mailadres.

Legitimate Interest. We process personal data when we have a legitimate interest to do so. Some examples are to maintain and improve our Services, inform you of changes to our Services, secure our Services, and analyze your use of our Services and potential sales leads.

Performance of a Contract. This is where we process your personal data to fulfill our contractual obligations to you. For example, we use your personal data to deliver e-learning services you have requested.

Other Legal Bases. There may be times when we are legally obligated to process or share your personal data, such as in response to a subpoena or court order, to protect the vital interests of others, or to defend against legal claims asserted against us.

Internationale overdrachten

If you are from outside the U.S., you understand and agree that your personal data and Usage Data may be stored and accessed in the United States. That personal data may be then transferred within the U.S. or back out of the U.S. to other countries outside of your country of residence, including to our affiliates, service providers, resellers, and partners located in various regions. Our collection, storage, and use of your personal data and Usage Data will always be governed by this Privacy Notice and applicable data protection laws. Where required by applicable law, we implement appropriate safeguards for international transfers, which may include Standard Contractual Clauses, binding corporate rules, certifications, or other mechanisms recognized under local law. Please see our GDPR page for more information on international data transfers.

Door toegang te krijgen tot of gebruik te maken van onze diensten of anderszins informatie aan ons te verstrekken, stemt u in met de verwerking en overdracht van informatie in en naar de VS en andere landen en gebieden, die mogelijk andere privacywetten hebben dan het land waar u woont.

EU-VS en Zwitserland-VS Kennisgeving van het kader voor gegevensbescherming

Dit gedeelte is van toepassing op personen die zich in de Europese Economische Ruimte (EER), Zwitserland en het Verenigd Koninkrijk via de UK Extension bevinden.

We have certified our adherence to the EU-U.S. Data Privacy Framework and Swiss-U.S. Data Privacy Framework, along with the UK Extension (together, the "DPF Program") regarding the transfer of personal data from the EEA and Switzerland to the United States. To learn more about the DPF program and to view our certification, please visit https://www.dataprivacyframework.gov/s. We are responsible for processing personal data we receive under the DPF Program and subsequent transfers to a third party acting as agent on our behalf. We comply with the DPF Program for all onward transfers of personal data from the EEA and Switzerland.

In compliance with the DPF Program, we commit to resolve complaints about our collection or use of your personal information. EEA and Swiss individuals with inquiries or complaints regarding our participation in the DPF Program should first contact us at [email protected] regarding Articulate 360 services and [email protected] regarding Rise services.

If we do not resolve your complaints, you may contact your local data protection authority. We are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission. Contact details for the EU data protection authorities can be found at https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. Contact details for the United Kingdom Information Commissioner (ICO) can be found at https://ico.org.uk/. Contact details for the Swiss Federal Data Protection and Information Commissioner (FDPIC) can be found at https://www.edoeb.admin.ch/edoeb/en/home/deredoeb/kontakt.html#:~:text=For%20questions%20on%20data%20protection,058%20462%2043%2095. You may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.

Uw rechten

U kunt het gedeelte 'Contact' hieronder raadplegen om te zien hoe u meer informatie kunt krijgen over uw rechten.

Depending on your location and whether the privacy law of a geographic region applies to you, you may have certain privacy rights such as the right to 1) access – inquire what personal data we have about you, 2) correction – update your personal data, 3) restrict processing – limit how we process your personal data, 4) withdraw consent – request we stop processing your personal data when permission was originally granted by you to do so (where we process your data based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal), 5) deletion – delete your personal data in our system, 6) portability – providing you with a copy of the personal data for transfer to your chosen third party, and 7) object – object to certain types of processing, including processing for direct marketing purposes. If we decline your request, we will generally provide you with the reasons. Additional rights may apply depending on your jurisdiction; please see the jurisdiction-specific sections below.

Articulate Acting as a Processor - Please note that if you are authorized by one of our customers to access our Services, our customer is the Controller of your personal data. In those situations, please contact our customer directly with your request. As our customer's Processor, we will gladly assist our customers, but do not have permission to directly honor your request.

U.S. State Privacy Rights

Dit gedeelte geeft informatie over de persoonsgegevens die we verzamelen over Amerikaanse consumenten, samen met hun rechten onder de toepasselijke staatswetten.

Volgens de toepasselijke staatswetten kunnen consumenten de volgende rechten hebben:

1. Behoudens bepaalde beperkingen, het recht om details op te vragen over de categorieën of specifieke persoonsgegevens die we over u verzamelen (inclusief hoe we deze informatie gebruiken en openbaar maken)
2. Het recht om correctie van onjuiste informatie over u te vragen
3. Subject to certain limitations, right to delete your personal information 
4. Recht om af te zien van "verkoop" of het delen van gegevens voor contextoverschrijdende, gedragsgericht- of gerichte advertenties.
5. Recht om niet te worden gediscrimineerd voor het uitoefenen van uw rechten
6. Recht om in beroep te gaan tegen een beslissing met betrekking tot de bovenstaande rechten door contact met ons op te nemen

Voor meer informatie over de persoonsgegevens die we in de afgelopen 12 maanden over u hebben verzameld, inclusief de categorieën bronnen, verwijzen wij u naar het gedeelte Hoe we persoonsgegevens verzamelen hierboven. We delen deze informatie met de categorieën van derden die worden beschreven in de paragraaf Delen van persoonsgegevens.

You may exercise your privacy rights described above by sending an email to the address in the Contact Us section below and please include "Privacy Rights Request" in the subject line, the domain name of the website you are inquiring about, along with your name and email address. We will verify your identity using the information associated with your account. You can also designate an authorized agent to exercise your rights on your behalf.

Note: We do not sell your personal data to data brokers for their own independent use for monetary compensation. However, we may disclose personal data to advertising partners, analytics providers, and social media platforms for our own marketing, audience matching, analytics, and targeted advertising purposes, as described in our Sharing Personal Data and Cookies and Similar Technologies sections. Depending on applicable U.S. state law, some of these disclosures may be considered a 'sale,' 'sharing,' or targeted advertising. You may opt out of these disclosures by visiting the page Information We Collect, using the Global Privacy Control ("GPC"), or by emailing us at [email protected] with the subject line 'Opt-Out Request.' To learn more about the GPC, please visit https://globalprivacycontrol.org. If you delete cookies or reset your device, you may need to set your preference again to ensure we continue to honor your preferred choice.

Contact

If you have any questions or complaints about our use of your personal data as related to our Services, please email us at [email protected]. For questions or concerns about Rise services, please email us at [email protected].

U kunt ons ook schrijven naar het volgende adres. Houd er rekening mee dat u mogelijk een vertraagde reactie ontvangt.

Articulate Global, LLC
c/o Compliance Department
244 5th Avenue, Suite 2960
New York, NY 10001 800-861-4880

Als u zich in de Europese Economische Ruimte, het Verenigd Koninkrijk of Zwitserland bevindt, kunt u ook contact opnemen met uw plaatselijke toezichthoudende autoriteit voor gegevensbescherming om een klacht in te dienen. Contactgegevens zijn te vinden in de EU-US en Swiss-US Data Privacy Framework hierboven.