Just-In-Time Training

What is just-in-time training?

Just-in-time training (JIT) is a workplace learning approach that delivers targeted learning content to employees when and where they need it the most. Particularly effective for deskless and remote workers, this strategy helps employees save time by embedding timely training into their daily workflow. 

Example: Our company’s new just-in-time training initiatives provided a seamless transition when numerous operational updates were implemented. 

Just-in-time learning is often distributed to mobile devices to give employees quick access to learning material, often in the form of bite-sized microlearning courses. 

Key benefits of just-in-time training

Without having to wait for scheduled learning sessions, employees with access to just-in-time training materials can maintain their daily workflow without interruption. JIT provides opportunity for immediate knowledge application, avoiding the knowledge loss that can be associated with traditional training methods. 

Bite-sized, relevant content cuts down on training fatigue, increasing employee satisfaction by allowing learners to reach full productivity sooner. Quick access to accurate information can contribute to error reduction and higher customer satisfaction scores (CSAT).