Customer Service Training
6 Microlearning Ideas to Train CS Agents and Boost CSAT
Learn how to implement microlearning strategies that improve knowledge retention to improve agent readiness, increase CSAT scores, and accelerate time to productivity.
A Leading Financial Services Company Creates Nimble, Dependable Training With Articulate 360 AI
Discover how a leading financial services company uses Articulate 360 AI to create training that drives exceptional customer experiences.