The Rapid Elearning Blog

Articulate Rapid E-Learning Blog - how to build effective elearning and not boring courses

Linear, click-and-read courses are pretty common and usually held up as the worst of online training and cause of boring courses because they’re mostly information dumps with little focus on how the learner can actually use the course content.

They may be the worst of elearning. Or perhaps not. Let’s review some common reasons why these types of online courses exist and what we can do to fix them so that you’re not producing boring courses.

Boring Courses Exist Because They’re Pointless

Before we continue I’ll make the argument that not all click & read content is bad. And that often it’s an appropriate solution. But it has to be relevant to the training needs.

A lot of our online training programs are more like documentaries that share information to build awareness. In those cases, linear, click-and-read courses may be the best solution and they don’t fit in the boring course category.

Keep in mind that linear doesn’t have to mean boring course. Bland, bullet point slides probably equate to boring courses. However linear courses don’t need to be boring or poorly designed. Videos are linear and so are books. And they’ve been successful learning tools for years. It’s not the mode of transmission that’s the problem. Instead it’s the quality of what’s being transmitted.

Articulate Rapid E-Learning Blog - courses need to be more than bullet points to avoid boring courses

In some blended training programs click-and-read courses are designed as a means to present content and they’re coupled with an interactive, hands-on process. In those cases the “course” may be linear but when blended with other activities the training program can actually be quite interactive and effective.

With all that said, many of the click-and-read courses could be more interactive but they aren’t. And courses that should focus on performance and decision-making are classic information dumps.

That can be changed. But we need to understand why those types of courses are built and look at some ways to get past them.

Boring Courses Are Easy to Build

Let’s face it. Many of us are under severe time constraints and looking for ways to do our work faster. It’s easy to take an existing PowerPoint file, clean it up a bit, and publish it for online training. This is usually the cause of boring courses.

Articulate Rapid E-Learning Blog - it's easy to build simple courses but they can become boring courses

It’s a lot harder to build interactive, decision-making courses. They require more analysis and resources. So if everyone’s none the wiser and appears happy, why not do a simple conversion rather than invest the time to build something more complex?

Solution:

To maintain ease of production and yet offer more interactive content, go with some prebuilt interactive models. Create the interactive structure and save them as templates. And then instead of going with the linear approach, use one of the already created models where all you have to do is swap out your assets and content.

One of the things I like about Storyline is that I can build mini interactions and save them as templates. They can be inserted into other courses and shared with other Storyline users. All of the interactive components remain so I just have to add my own content. That’s a big time saver and will help you not build boring courses.

Boring Courses Cost Less to Produce

How many of you get a budget when building courses? My guess is that not many of you do. Not only does good elearning require time to build. It also requires money. Even if your organization doesn’t give you a budget, there’s a cost associated to building elearning that isn’t effective.

The reason consultants and elearning shops can complain about click-and-read courses is because they usually work with the part of the organization that’s willing to spend money for the appropriate training. But if you’re the one-person course design team, you don’t get a budget and often you’re not in a position to even influence the best way to build a course.

Articulate Rapid E-Learning Blog - get a budget to build better elearning and avoid boring courses

Solution:

Here are two quick tips to prevent boring courses caused by lack of a budget. First review the solution above. Save time & money by creating reusable models and templates. Take advantage of the free resources from the elearning community.

The second is to ask for a budget. It’s not outrageous to suggest a budget to build the appropriate course. Worst case, start small. “We need to purchase some stock images.” You’ll probably get some money and lets you build in the expectation for a budget on future projects.

Boring Courses Come from Lack of Experience

The authoring tools have made online training course construction a lot easier. That’s for sure. The challenge is that many people required to build courses don’t always have the depth of experience to build more than the presentation-style courses and that can lead to the classic boring courses.

And if all you see is presentation-style courses while you’re trying to learn, odds are that will inform your understanding of course design and you’ll build what you see and know.

Articulate Rapid E-Learning Blog - get some practice building better elearning so you don't build boring courses

Solution:

Make it a goal to build interactive courses and do what you can to get out of the click-and-read paradigm. Don’t get stuck building the same boring course one hundred times. Look at good examples for inspiration and if you’re just getting started participate in the weekly challenges.

If you wait until you need to build an interactive course, you may not have the time to trial and error your way through it. By making a habit of continual practice, you’ll develop some construction patterns and solutions that are more easily applied when it comes time to build an online training course.

Boring Courses Are Caused by the Customers

People only know what they know. Many customers only have experience with click-and-read type training. So that’s what they expect when they request a course be built.

I’ve worked on projects where I’ve shared ways to make the content more interactive and the customers would say. “That’s fine, but let’s do the interactive stuff after we’ve completed the real course design.” Their expectation was that a course was only a course if it was linear.

Articulate Rapid E-Learning Blog - learn to work with your customers so that they don't expect boring courses

I’ve also had customers specifically ask for click-and-read type courses so they could lock down the navigation and force the learner to look at each screen. Is this good? Obviously not. But it is a cause of some click-and-read content which leads to boring courses.

Solution:

Help the customer see elearning in a different way. Don’t expect that they’ll understand all of your instructional design mumbo jumbo. If you throw in words like pedagogy and didactic, you’ll lose them.

Instead, show them some examples of good elearning and how you’d like to approach their course. Come prepared with three before/after examples so that you can demonstrate the difference between linear and interactive elearning. When they see it, they usually get it.

If you need to lock the course navigation, do it at key decision points and not at the screen level. They can validate that the learner “got it” if they get past the decision and not merely looking at screens of information.

Again, there’s a place for linear click-and-read content. But that’s a decision you should make. Don’t let it be the default strategy for your course design. Otherwise you’ll suffer from the curse of the boring course.

What are some things you do to avoid the curse of boring click-and-read elearning?


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          Post written by Tom Kuhlmann

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          16 responses to “How to Avoid the Curse of Boring Courses”

          I’ve found that involving the right people at the initial planning phase can not only bring out creative ideas for interactivity, but also save time down the road. You may not be able to use all of them, but if you start with a buffet of ideas, you can pick the top 1 or 2 and implement them with the rest of the planning you do. That way, the course is built more around the action of interactivity rather than transplanting ideas later which may not feel so native to the course.

          April 8th, 2014

          I try to use characters that are realistic to the learners and buildings/schools that look like the institutions we serve but the names are slightly different. Our audience can relate to this and they even get a chuckle. For internal courses, like an Instructional Designer onboarding course I just designed, I used the actual names and images (in scenarios) of our off shore design team. This was well received and held their attention as they went from slide to slide, to a rollover, to an interaction where they never knew where their image and name would appear, and it made their goals and weekly responsibilities even that more realistic.

          April 8th, 2014

          Boring is as boring does.

          In addition to developers, many learners also aren’t provided the time to complete quality training, and provide Kirkpatrick Level 1 feedback in the Evaluation phase of ADDIE that they just want the information and not the extra stuff.

          Gag me with a spoon.

          But for many this is business reality. And we have many types of learners. Solution? Provide a job aid of the content in addition to an interactive course for contrast. (Click and read doesn’t provide contrast other than show a job aid is more effective.)

          A job aid is handy to refer back to for repetition and reinforcement, whereas the interactive learning is more engaging the first time through and provides context. (And personally, I like the learning approach of this blog with scrolling text, graphics, embedded interactions, humor, related links, etc.)

          Thanks.

          Lggi qui la traduzione in italiano autorizzata:

          http://www.mosaicoelearning.it/blog/?p=2568

          Great comments, Tom. I will be sure to use some of your solutions in my training development. In my experience, in a business environment, courses are developed in a short amount of time, so I understand when you say that they are “easy to build”, especially with a short notice.
          Usually, when it comes to training, I try to incorporate more discussion topics. I might ask some open-ended questions of my trainees, or prompt them to have a discussion on their own. Hands-on exercises in a face-to-face training is the best. For online training, I would incorporate some games to keep the trainees’ interest, and many resources exist out there for inspiration on creating games in learning.

          What are your thoughts about an eLearning Technologist using a CMS like WordPress for the Portfolio showcase web site? In the portfolio are samples to hand coded web sites.

          @Mike: that should be fine. In fact there are a lot of portfolio like templates for WordPress so you have lots of options.

          Tad and Tom, I have a question. You say it’s important to involve the right people, but what if you have no control over it? How can you as the instructional designer get to the right people when the wrong people are assigned to be the SMEs?

          Fredia – Tom’s traveling this week so he may not reply until later. Your question is really great so I wanted to invite you to post that in the forums. I think you’ll generate some lively discussion around getting the right people involved. You can post here: http://community.articulate.com

          Thanks for this post! I’m currently revising 5 boring, click-through-and-read courses for my company. I really appreciate the actionable tips you give.

          Thanks, Tom. Especially liked the part about how building a budget makes makes your organization more effective.

          Will try to attend your Nebraska sessions. –Daniel

          I make my workplace like a summer vacation house, and all my employees bores are gone.

          I don’t know that I agree that Linear Courses necessarily equates to a course being boring, but what this typically stems from is how the content is organized and explained. Linear courses can be very effective – the key is to be sure they are done correctly.

          For a tiered pedagogy, it also may not be possible to implement the curriculum in any other order than it was originally written because you need to know X before you can complete Y. So your learners must follow the same sequencing in your courses.

          As the author points out, books and movies are linear tools that we’ve used for many years – which have been continued to be effective. If they weren’t we’d all stop watching TV and Movies. In contrast, there can also be trainings that are non-linear that are great too – or they can also be completely worthless.

          We have found that they key to creating a situation where learners can retain a higher percentage of knowledge, is to make a more direct correlation to the eyes of the learner with developing these courses. This includes both content and production together – all of which start at the planning phase as @ Tad points out.

          Learning objectives need to be written specifically for higher levels of user engagement – which will in turn, necessitate deeper interactions and higher knowledge retention. When LO’s are written to simulate what they are learning instead of just repeating or dictating what they’ve heard, the series of interactives that follow are going to be required to be deeper as well by virtue of the LO. All in all, if the courses can reach deeper levels of “doing” and synthesizing for the learner, the course will have a higher rate of knowledge retention – Linear or Non =)

          Rather than make a click-and-read course, couldn’t we just make a plain PDF? That’s a lot easier for learners to browse, search, and print, and it’s quick and cheap to make.

          With any course, I take your point that whether it’s linear and whether it’s boring sre different things. I’d say there is a strong correlation between the two though. (And the thought of all the courses out there designed to “build awareness” makes me shudder!)

          Anyway, I agree that boring courses are pointless (as I said in a post last month about creating hyperlinked e-learning in PowerPoint). So thanks for suggesting all the solutions you have in this post.

          P.S. I don’t understand your heading that says being pointless is why boring courses exist.

          @Craig: thanks for the comment. As far as PDF, that’s an option and in some cases the appropriate option. From a production perspective it’s not that much different to create a PDF than it is a “course.” Often even if the PDF is a good approach, the organization doesn’t view it as what they want or need.

          I was involved in a program with a legal team once. They were challenged because some of their training info was in a PDF and job aids and not as a formal course. Once they took the content and put it in PPT and published to elearning it was deemed a course. Same content just a different format.

          @tom @craig I agree a PDF or other document can be just what’s needed. To me it’s about using technology appropriately and not because there’s a perceived value. The question should be ‘what would the user find more helpful?’

          Instructional designer – do no harm.