Articulate Presenter '09

Product Support

Latest Version: Presenter '09 Update 11 - Build 6.3.1510.0817 (10/09/2015). Download or read release notes.

Search for a topic:

This article is only available in English.

If you're experiencing issues with audio you've imported or recorded in Articulate, such as "tinny" or "chipmunk" sounds, there are a few things you can do to make sure your audio plays correctly. If you're importing audio, review the WAV and MP3 settings below. If you're recording narration, you may need to adjust your microphone's levels as described at the end of this article.

Importing WAV files

We recommend using 16 bit 44 KHZ PCM WAV files for best results. If your WAV file doesn't meet these guidelines, you can convert your WAV file using a free audio editing tool, such as Audacity or iTunes.

Here's how to change WAV settings in third-party tools such Soundbooth and Audacity:

And here's how to convert your audio files to WAV in iTunes:

Importing MP3 files

If you're importing MP3 files, make sure you're using flash-supported MP3 files.

Adjusting microphone levels

If you're recording narration, you may need to adjust your mic levels to prevent pops, clicks, and other unwanted artifacts:

Was this article helpful?

Award-Winning Products

Articulate E-Learning Blogs

The Rapid E-learning BlogPractical, real world tips for e-learning success. Word of Mouth: The Articulate BlogThe inside scoop for Articulate news and product updates. Community ArticlesGet the scoop directly from e-learning heroes.
Storyline vs. Studio. Find the software that works for you.