Articulate Presenter '09

Product Support

Latest Version: Presenter '09 Update 10 - Build 6.3.1402.0316 (02/11/2014). Download or read release notes.

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If FLV videos do not display when your Articulate content is hosted on a server, it's likely that the server is not configured to play these files.

Some servers do not have an associated MIME type to support FLV files.  To correct this issue, add an FLV MIME type to your server.  Here's how:

  1. Right-click the site in IIS and select Properties.
  2. Select the HTTP Headers Tab.
  3. Select File Types.
  4. Under the MIME Map section, select New Type.
  5. Type ".flv" as the associated extension and "video/x-flv" as the content type.
  6. Click OK.

Your FLV movies should now play when viewed from the server.  If you use a hosting company to host your files, it's best to check with them about adding FLV as a supported MIME type.

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