Articulate Presenter '09

Product Support

Latest Version: Presenter '09 Update 10 - Build 6.3.1402.0316 (02/11/2014). Download or read release notes.

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If you have audio files (.MP3 or .WAV) on a network drive, accessible via a Universal Naming Convention (UNC) path, you may find that the audio import dialog hangs.

To import your audio files, do either of the following:

  • Move the audio files to a local drive, then import.
  • Map your network drive to a local drive letter.

Once your audio files are accessible via a path that includes a drive letter, the import should work as expected.

Example UNC path:

\\network-server\audiofiles\audio.mp3

Example drive letter path:

N:\audiofiles\audio.mp3

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