Our approach to support is simple: we want to help you succeed. We offer several types of support, each geared to resolve different types of issues.
Our award-winning technical support helps you with product installation, product activation, and technical difficulties with product features promoted on our website and outlined in our help documentation. Our technical support includes:
We’re currently supporting the following products:
There are some issues the technical support team isn’t equipped to handle. Check out the E-Learning Heroes community forums to get help on the following types of issues:
The E-Learning Heroes community is the largest, most active community in the industry. It’s a terrific place to get practical tips, free downloads, and expert advice on just about everything e-learning. Post your question on the community forums to get help from Articulate’s dedicated community team and 100,000+ highly engaged community members around the globe. Subscribe to The Rapid E-Learning Blog and Word of Mouth blog for a weekly dose of practical, real-world tips and tricks.
Sign up for web-based or in-person training with our certified training partners to learn all about using Articulate software.
If you need help figuring out which type of support will best resolve your issue, contact Justin Wilcox, customer support manager.