You may encounter the following error mesage when attempting to launch Storyline content in the Articulate Mobile Player app for iPad:
Cannot Access Content:
Articulate Mobile Player cannot access this content.
Please review the following reasons and solutions for this error:
If you're attempting to view content that is hosted in Articulate Online but your permissions have been revoked for that content item, you'll encounter a "Cannot Access Content" error. Please contact your Articulate Online administrator for assistance.
Currently, there isn't a way to pass security credentials from a web browser to a mobile application apart from Tin Can API. As a result, you won't be able to view SCORM, AICC, or web content in the Articulate Mobile Player if your LMS or web server requires users to login.
To avoid the "Cannot Access Content" error, do one of the following:
If you're hosting Tin Can API content in your LMS (rather than an external server) but your LMS doesn't yet support private content authorization for mobile apps, you'll encounter a "Cannot Access Content" error when attempting to launch the content in the Articulate Mobile Player. Use either of the following options to correct it:
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