Articulate Presenter

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More answers about Audio or:

Why won't my audio files import?

If you are having difficulty importing your audio, please review the following pointers:

  • If you're having difficulty importing audio files, it's possible that the folder name containing your audio files is causing the import to fail.
  • If your folder name has spaces in it, remove the spaces and try importing again.
  • If your audio or PowerPoint file resides in a directory path containing non-Western characters, rename the directory or directories with Western characters and try importing again.
  • If your audio or PowerPoint file resides on a network drive, copy the files to your local drive. Working on a network drive can cause erratic behavior.
  • If you are importing .MP3 files, make sure that you are using Flash-supported .MP3 files.
  • Articulate recommends using .WAV files when importing audio. Articulate recommends using 16 bit 44 Khz .PCM .WAV files. You can convert .MP3 files to .WAV using a third party audio editing tool.

Solution Details

Versions Affected:

  • Presenter 5
    Presenter 4

Last Updated:

  • November 24, 2008

Related Resources

Online Documentation