Articulate Presenter Support

Latest Version: 5.2, released January 30, 2007 | 5.3, Vista and/or PowerPoint 2007

More answers about Installation/Activation (AP) or:

What are the terms of your license agreement?

Each copy of Articulate software must be activated using the serial number(s) you received via email following your purchase. If you did not receive your serial number or are unsure what it is, please Contact Articulate Customer Support with as much detail as possible (company name, your name, your email address, purchaser name, purchaser email address).

The activation process is completely anonymous and exists to ensure the legal use of Articulate software.

The Articulate End-User License Agreement entitles a single user to use Articulate Presenter on a maximum of two computers, such as a home and work computer, or a desktop and laptop computer. If you wish to install the software on additional computers, or would like for more than one individual to use the software, you will need to purchase additional license(s).


Activation Questions:


  1. When I publish my presentation, I still see the Articulate watermark on my slides. What am I doing wrong?
  2. I need to use my license on a secondary computer, such as my laptop when I travel. How do I do this?
  3. I receive the following error message: "Activation Failed: Activation limits exceeded." What am I doing wrong?
  4. I want to transfer my software license to another computer. What do I need to do?
  5. Can I transfer my software to another user?

Solution Details

Versions Affected:

  • Presenter 5
    Presenter 4

Last Updated:

  • August 7, 2007

Related Resources

Online Documentation