You have two choices for how to submit a support case:

Record your screen

Use our web-based screen recorder to record a video of the exact problem you’re having. This is a private recording that only you and your support team can see.

or

Fill out a support ticket

Submit a case the traditional way by typing your problem in our support form.

Fill out a support ticket

Regardless of the method you choose, we'll get your case just as fast and we'll handle it with equal care.

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