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Want to tap into a worldwide community of fellow Articulate users? Visit the Community Forums and get help from other users. Since there are more of you than there are of us, you'll usually get a faster response there.

SUPPORT QUESTIONS

Submit Case

Complimentary for trial users and customers, you can submit a new case anytime for a quick resolution.

Submit Case

Live Chat Support

Live Chat Support

If you're a Platinum Membership Plan customer, connect via the Web for live support from one of our Articulate Customer Support Engineers. Refer to your activation email for your special support link.

Live Chat Support

Articulate Live Conference

Articulate Live Conference
gives you the ultimate in technical support.

  • Live Phone Conferencing
    Talk directly with a Tier 3, Senior Customer Support Engineer
  • Real-Time Screen Sharing
    We'll see what you see to help troubleshoot and resolve the issue
  • Immediate Articulate Developer Escalation
    If necessary, we'll bring an Articulate Developer onto the call to help resolve the issue
  • Free Follow-up Resolution Meeting
    If we don't resolve the issue for you in the first call, we'll schedule a free follow-up call

Live Conference

Request a Feature

Have an idea for something you'd like to see in one of our products? Tell us about it!

Send Feedback

For non-technical inquiries

Contact Justin

Customer Support Manager

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