Trial users and customers can submit a new case any time for a quick resolution—for free.
SubmitIf you’re a Platinum Membership Plan customer, connect via the web for live support from one of our Articulate Customer Support Engineers. Refer to your activation email for your special support link.
Learn MoreHave an idea for something you’d like to see in one of our products? Tell us about it!
For non-technical inquiries, contact Justin, our Customer Support Manager.
Live Phone ConferencingTalk directly with a Tier 3, Senior Customer
Support Engineer.
Real-Time Screen SharingWe’ll see what you see to help troubleshoot and resolve
the issue.
Immediate Articulate Developer EscalationIf necessary, we’ll bring an Articulate Developer onto the call to help resolve the issue.
Free Follow-up
Resolution MeetingIf we don’t resolve the issue for you in the first call, we’ll schedule a free follow-up.
No credit card, no obligation.
Get started with your fully functional free trial in minutes. Just provide your info.