Trial users and customers can submit a new case any time for a quick resolution—for free.
SubmitIf you’re a Platinum Membership Plan customer, connect via the web for live support from one of Articulate's customer support engineers. Refer to your activation email for your special support link.
Learn MoreHave an idea for something you’d like to see in one of our products? Tell us about it!
Contact Justin, our customer support manager, with your feedback.
Live Phone ConferencingTalk directly with a Tier 3, senior customer
support engineer.
Real-Time Screen SharingWe’ll see what you see to help troubleshoot and resolve
the issue.
Immediate Articulate Developer EscalationIf necessary, we’ll bring an Articulate developer onto the call to help resolve the issue.
Free Follow-up
Resolution MeetingIf we don’t resolve the issue for you in the first call, we’ll schedule a free follow-up.
“Thank you, Articulate, for your outstanding products and community support. No other vendor comes close.”Brent deMovile, Senior Director of HR,
Allergan, Inc.
No credit card, no obligation.
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