People    Bulk update users in Articulate Online

Articulate Online allows you to import a CSV of users to either add new users or update existing users.

When bulk updating emails there are a couple things you should be aware of:

• The password field for existing users can be blank if you want users to retain their existing passwords.
• Any previous fields the user had will be updated with the fields in the updated CSV file.
• Users will not be removed from existing groups.

To bulk update your users:

1. Login to your account.
2. Go to the People tab.
3. Select Add users.
4. Select import users from a file.
   
5. Download the ao-import.csv file.
6. Fill in the columns for the users you are trying to update.
7. Save the updated CSV file, then locate it on your computer using the Browse button.
8. Click the Add Users button.

Caution: When bulk updating users, any password specified in the CSV will overwrite any current user passwords.