Comments on: How Can Baking Cookies Improve Your E-learning Course?

By: Kathleen

Kathleen — Tue, 19 May 2009 18:42:26 +0000

I love the idea of finding out what the customers want, but it’s hard to do with regulatory training. Most of the time no one cares what the “research customers” want or need. It’s what the regulations say they need. Kind of hard when your customers are forced to eat cookies they don’t want or like.

By: Are Your E-Learning Courses Pushed or Pulled? - The Rapid eLearning Blog

Are Your E-Learning Courses Pushed or Pulled? - The Rapid eLearning Blog — Tue, 19 May 2009 08:10:32 +0000

[...] How Can Baking Cookies Improve Your E-learning Course? [...]

By: tom

tom — Tue, 30 Oct 2007 20:49:03 +0000

Who are your customers? Are they internal or external? Ideally the training is linked to real performance needs and not information. I would develop a performance consulting model to help clients link their training to real needs. From my experience, the biggest issue is that the default assumption is to dump information on people and they'll learn and the by product is increased performance. If you're not familiar with performance consulting, I'd start with a book like Performance Consulting. It's a good one.

By: Gary Giurbino

Gary Giurbino — Tue, 30 Oct 2007 20:20:53 +0000

Tom,
I like the idea of baking cookies people want to eat. We’re in the process of redesigning and restructuring our eLearning and will be using the Articulate Suite of products – but we’re curious as to what would benefit our customers – what they’d like to see. There’s really no sense in building something they’ll never use. I was wondering if you or your readers have ever sent out a survey to their customers asking what they’d like to see in eLearning? If so, what questions were asked?

By: tom

tom — Wed, 17 Oct 2007 02:27:54 +0000

Diane: Thanks for the feedback.

By: Diane Lockman

Diane Lockman — Wed, 17 Oct 2007 02:10:42 +0000

Hi Tom, I purchased Articulate last year and created a couple of elearning courses and I have really loved the product. I was pleasantly surprised to receive your elearning pdf, and I have to tell you, I look forward to getting your regular emails. They are so packed with helpful info that I save them and file them in a binder for future reference. Thanks for your generosity and willingness to teach practical methods.

By: Patti Mynatt

Patti Mynatt — Wed, 15 Aug 2007 18:45:34 +0000

This site is a great resource, easy to understand and integrate into my job. Thank you for supplying it! OREO will definitely stay with me.

By: Survey Your Users with Quizmaker & Articulate Online in 3 Easy Steps

Survey Your Users with Quizmaker & Articulate Online in 3 Easy Steps — Wed, 08 Aug 2007 21:01:52 +0000

[...] you’re running a support department or zeroing in on your learners’ needs when building your elearning courses, here’s how you can create your own survey to solicit [...]

By: tom

tom — Mon, 06 Aug 2007 19:00:46 +0000

Thanks, Mike. I usually get my graphics from istockphoto I appreciate being added to your A-list. Is there anything in particular that you'd like to see covered?

By: Mike Taylor

Mike Taylor — Mon, 06 Aug 2007 17:39:10 +0000

Love your graphics. Can you share where you get them from?

Great articles! I’ve put it in my A-list of subscriptions.

Thanks!