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04-20-2009, 08:52 AM
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# 1 | ||
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Member
Join Date: May 2006
Location: Atlanta Georgia
Posts: 7
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Audio quality
Anyone know how to get the audio quality to sound better than "cheap am radio quality"?
I have a course that sounds great but the QuizMaker quiz sounds horrible. I have the quiz settings set to CD quality, and I have tried Custom and setting audio to 128 kps without success. Any advice will be appreciated. Thanks Dennis |
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04-21-2009, 07:51 AM
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# 2 | ||
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Moderator
 
Join Date: Feb 2006
Posts: 8,995
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Re: Audio quality
How was the audio recorded? Directly in Quizmaker or did you import the audio? If the audio quality is not changing it may be a read/write permissions issue. Is the .QUIZ file located on your local drive and not a network drive?
__________________
Justin Wilcox Customer Support Manager Articulate - Empowering Rapid E-Learning Tweet me here. __________________ E-Learning Heroes, the new Articulate community site, is now available! Come join and check out the new forums, tutorials, downloads, and more! |
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04-21-2009, 08:02 AM
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# 3 | ||
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Member
Join Date: May 2006
Location: Atlanta Georgia
Posts: 7
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Re: Audio quality
I did record the audio directly into QuizMaker. I use a Rode mic through an ART Tube-preAmp which then connects to my PC via mother board mic in port.
I have the ability to record the narration outside of QM. I use SoundForge to record audio files usually, but discovered that recording directly into Articulate was simpler. The quality in Articulate is good enough, not quite studio quality but good enough. QM on the other hand seems to reduce the audio quality down to low bit rate and I can't find a way to improve it. I'll try importing the audio from an external file, ie SoundForge. Dennis |
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04-21-2009, 01:35 PM
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# 4 | ||
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Member
Join Date: May 2006
Location: Atlanta Georgia
Posts: 7
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Re: Audio quality
 I tried recording outside of QM and importing the audio file. I got the same results, bad audio quality. It seems QM is incapable of clear audio any better than am radio quality.I'll report back if I learn a better way. Dennis |
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04-22-2009, 01:43 PM
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# 5 | ||
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Moderator
Join Date: Nov 2008
Posts: 696
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Re: Audio quality
Please first verify the issue is not present before importing, publishing and playing back in Quizmaker.
When the audio is recorded outside of Quizmaker, does this sound as expected when playing through Windows Media Player? Are you incorporating this quiz inside of Presenter? - Make sure you have changes the Presentation Options --> Quality to a higher custom bitrate. Additionally, try changing the Quizmaker Quality to custom and the raise the bitrate to 160 kbps.
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Dave Burton Senior Customer Support Engineer Articulate http://www.articulate.com/support/ __________________ E-Learning Heroes, the new Articulate community site, is now available! Come join and check out the new forums, tutorials, downloads, and more! Last edited by UnkieXeon : 04-22-2009 at 01:47 PM. |
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04-22-2009, 02:54 PM
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# 6 | ||
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Member
Join Date: May 2006
Location: Atlanta Georgia
Posts: 7
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Re: Audio quality
I have recorded the audio directly into QM and I have recorded the audio into SounForge, exported the audio as a mono-mp3 file. The mp3 file sounds great in Windows Media or anything but QM. So the problem is not in the audio file.
I do have the QM quiz inserted into a Presenter file which also has audio. The audio in Presenter sounds great, but as soon as the quiz runs the audio, which is reading the question, is degraded. I tried creating a new quiz and importing the audio into it, then playing it back by clicking the preview button in QM. The audio again is fuzzie sounding. If I play the audio in the audio editor in QM it sounds good but when I play the quiz back or preview it the audio is fuzzy. Maybe I'm being too critical of the quality and perhaps the average user will not be bothered by it, but I am. Is anyone able to create a QM quiz that runs in Presenter and has quality audio? If so, how did you do it? Thanks Dennis |
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04-22-2009, 03:12 PM
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# 7 | ||
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Moderator
Join Date: Nov 2008
Posts: 696
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Re: Audio quality
Please note, there are some audio compression formats that are not fully supported in the Articulate products. Is it possible to save this audio file as a PCM .wav file and try again?
__________________
Dave Burton Senior Customer Support Engineer Articulate http://www.articulate.com/support/ __________________ E-Learning Heroes, the new Articulate community site, is now available! Come join and check out the new forums, tutorials, downloads, and more! |
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02-09-2011, 10:58 AM
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# 8 | ||
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Member
Join Date: Apr 2007
Location: Seattle, WA
Age: 34
Posts: 3
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Re: Audio quality
There apparently seems to be an issue with the bitrate resetting to "web quality" regardless of whatever other settings you change it to (CD or custom). Ive had the same issue countless times and have either steered clients to web-ish audio for their entire course or let the quizmaker pieces have the tinny sound or no sound at all.
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02-09-2011, 11:06 AM
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# 9 | ||
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Moderator
Join Date: Nov 2008
Posts: 696
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Re: Audio quality
Please visit the following link and see if this helps.
Changes to quiz quality settings are not saved in Presenter ’09 – Articulate Presenter ’09 Knowledge Base
__________________
Dave Burton Senior Customer Support Engineer Articulate http://www.articulate.com/support/ __________________ E-Learning Heroes, the new Articulate community site, is now available! Come join and check out the new forums, tutorials, downloads, and more! |
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