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# 3 (permalink) | ||
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That's disappointing....I have '09 and PPT 2007
Thanks for saying so, though. I was experiencing a failure of the animation this morning myself.
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MatthewMac OS: Windows XP, SP3 with IE and Firefox + G4 MDD (MacOS 10.4.11) with Safari and Firefox Dev Apps: Presenter, Quizmaker, Engage, Photoshop/ImageReady CS, Macromedia Studio 8, Captivate |
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# 4 (permalink) | ||
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Moderator
![]() Join Date: Feb 2006
Posts: 5,390
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If you are having an issue with Smart Art using Presenter '09, I would suggest you submit a case by following the steps below.
Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: Send to Articulate Presenter Package - Articulate Presenter ’09 Help Upload the resulting zip file from your computer to our server using this upload form: Articulate Support - Upload Your Files for Review Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. This way we can properly log the issue and see if we can address it. Thanks.
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Justin Wilcox Customer Support Manager Articulate - Empowering Rapid E-Learning Follow me on Twitter |
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