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# 11 | ||
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Administrator
![]() ![]() Join Date: Feb 2006
Location: Saratoga Springs, NY
Posts: 2,338
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I understand, Bob. Good luck with alternatives until we can provide PDF versions.
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Gabe Anderson Articulate Director of Customer Advocacy E-Learning Heroes - NEW forums, tutorials, downloads, and more! |
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# 12 | ||
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Member
Join Date: Jan 2007
Location: Universal City, TX
Posts: 49
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Gabe, in addition to physically having a user guide, may I suggest you all take a different approach to some of the documentation? In past versions and in '09, I see the same regrettable trend: what I call a 'dance across the menus,' and a very simplified one at that. By 'dance' I mean the documentation goes menu item by menu item, when often what the user wants to know is to how to achieve a certain end result.
For example, say I want to enable certain audience segments to skip a section of the presentation, or to test out and skip it. Or, say I want to build a menu. Or, say I want to ensure that learners hear ALL the audio on selected slides, and I need them to branch from certain slides. Going to individual menu items doesn't help much, so I have to explore many menu items and experiment - which I don't have time for. Also, a lot of the help states the obvious without giving rationale why I would select one option over another. Here's just one of many examples: "Forward/back/pause controller: Display/hide the navigation controls in the Articulate Player." It turns out that hiding those controls in conjuction with building branching on the PowerPoint slide is a cool way to do some of the stuff I mentioned above. But the description doesn't give a clue as to when I might want to hide it. The way to improve this aspect of the documentation is to confer with lots of users to learn the kinds of things they want to do. I suspect Articulate already does a pretty good job of that based on the products themselves. Now, please make the documentation more needs- or scenario-based from the course developer's perspective. That would be a wonderful help! Thanks! |
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# 13 | ||
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Administrator
![]() ![]() Join Date: Feb 2006
Location: Saratoga Springs, NY
Posts: 2,338
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Hi Mike- Thanks very much for taking the time to share this excellent feedback. We definitely appreciate it!
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Gabe Anderson Articulate Director of Customer Advocacy E-Learning Heroes - NEW forums, tutorials, downloads, and more! |
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# 14 | ||
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Member
Join Date: Jul 2007
Posts: 3
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I agree with Mike - the online help is really poor - it simply states the obvious. I know about this approach - I ran a company that developed user guides and online help - it's quick but ultimately useless (but everyone does it Microsoft included).
For mainstream products the best manuals are written by third parties and are found on the shelves of Waterstones but Articulate hasn't got there yet so the missing manual is a big black mark for an otherwise excellent product. The manual is mostly written already (in the great stuff in Gabe's blog) but it needs somene to filter it and present it between two sexy looking covers. Tom Kuhlman's book is good but not nearly complete enough for it to be called the 'missing manual'. There are some good sections on audio and video though. Maybe it could be Chapter 1... ;-) I'd volunteer to write 'Articulate for Dummies' but I'm a little to busy at the moment designing e-learning! |
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# 15 | ||
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Member
Join Date: Jan 2009
Posts: 1
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Actually, there is a third-party book in the works. My name is Tim McEvoy and I am with Wordware Publishing, Inc. We have been working with the Articulate developers on a comprehensive manual since before '09 was released and expect to have a book available in March. As you can imagine, we would like to have gotten it out sooner, but wanted to take the time to have the manuscript technically reviewed by Articulate. That process is happening right now. Here are the book details and a link to our web site.
Essential Articulate Studio '09 ISBN: 1-59822-058-6 // 978-159822-058-2 $39.95 * 750 pages (projected, but it may be bigger) Essential Articulate Studio ’09 is designed to help novice to intermediate users of Articulate Studio ’09 get the most from using these tools—Presenter, Engage, Quizmaker, and Video Encoder—to develop quality informational and instructional materials. KEY FEATURES AND BENEFITS:This book is unique because it can serve as both a tutorial for the Studio ’09 products and as a primer on designing and building good information and instruction with these tools. The advice and insights are practical and take into account the we-need-it-yesterday environments that most people who use these tools operate in. The authors, Patti Shank, PhD, CPT, and Jennifer Bircher, MCIS, are both instructional design practitioners with over 35 years of combined experience, working day-to-day on informational and instructional projects for business, higher education, nonprofit, government, and professional development clients. Because of their wealth of experience, they are able to provide real-world perspectives, which is especially valuable to anyone who is just starting to build information and instruction. As with all of our books, we like to make special offers to forum readers to buy the book directly from our web site (Wordware Publishing, Inc.). The following coupon code is good for a 35% discount off the retail price: as90586 Thanks and have a great day!! |
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# 16 | ||
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Member
Join Date: Feb 2006
Location: Woodbury, MN
Posts: 6,726
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WOO-HOO! Great news!
Thanks for sharing with us!
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Gerry |
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# 17 | ||
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Member
Join Date: Jul 2007
Posts: 3
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Great news!
I am running an Instructional Design and Articulate course for a client next week and it will be good to give the book as a reference (as there is no manual)! Thanks Wordware. |
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# 18 | ||
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Member
Join Date: Jan 2009
Posts: 13
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Jennifer and I (authors of the upcoming Studio '09 book) are really excited about getting this book out. We're both long-time instructional designers and KNOW how badly this is needed. So we've been writing nonstop since the release. (Holiday? WHAT holiday?)
The book is oriented towards novice to intermediate users. We are including a bunch of the great blog tips as well as tips of our own. Patti Learning Peaks, LLC: Instructional Technology Consultants |
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# 19 | ||
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Member
Join Date: Oct 2008
Posts: 122
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The book sounds great, Tim and Patti. Any way to get on a mailing list to be notified when the book comes out?
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# 20 | ||
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Administrator
![]() ![]() Join Date: Feb 2006
Location: Saratoga Springs, NY
Posts: 2,338
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Good news: Downloadable help manuals for Studio '09 are now available! Read more about that and other support news here:
What’s New in Articulate Support?
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Gabe Anderson Articulate Director of Customer Advocacy E-Learning Heroes - NEW forums, tutorials, downloads, and more! |
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