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# 1 | ||
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Member
Join Date: Oct 2007
Posts: 2
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Folks be aware ...
When testing our website with the flashplayer 10 Beta .. all our articulate presentations break ... |
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# 2 | ||
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Member
Join Date: Mar 2006
Posts: 41
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It's not just you. Even the demoes on this site failed. The playershell.swf file seems to be the culprit. This is very serious, and there doesn't seem to be a simple workaround, such as Flash version sniffing.
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# 3 | ||
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Administrator
![]() ![]() Join Date: Feb 2006
Location: Saratoga Springs, NY
Posts: 2,338
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Thanks for posting this. We are aware of the issue and will keep an eye on it.
__________________
Gabe Anderson Articulate Director of Customer Advocacy E-Learning Heroes - NEW forums, tutorials, downloads, and more! |
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# 4 | ||
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Member
Join Date: Oct 2007
Posts: 2
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THANKS Folks !!!
Gabe .. how will you advise the community of your 'fix' |
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# 5 | ||
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Member
Join Date: Jul 2007
Posts: 20
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# 6 | ||
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Member
Join Date: Mar 2008
Posts: 9
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Since Flash CS4 will be released in about a month, I would guess that Flash Player 10 would be out of beta around that time as well. Since the Articulate Presenter courses break when viewed with Flash Player 10 beta currently, this is very concerning.
Many of the users of the courses that I publish view them on their home computer, so I have little to no control over what version of Flash Player they have installed. If Flash Player 10 is released and the courses still do not work with it, then any home user that attempts to view the course will not be able to do so. I have done some testing with the trial copy of Articulate Presenter '09 and have found that the courses published via that version of Presenter do work in Flash Player 10. Also, all of the demos on Articulate's website work as well. What I would like to know is, does anyone know if Adobe knows about this issue and is working on a fix with Articulate or would an upgrade to Articulate Presenter '09 be the solution to the problem. Any information or news about this issue would be greatly appreciated. Thanks in advance. Also, I am using Articulate Presenter 5.2 and Microsoft PowerPoint 2003. |
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# 7 | ||
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Administrator
![]() ![]() Join Date: Feb 2006
Location: Saratoga Springs, NY
Posts: 2,338
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Hi Bryan- welcome to the community!
And please stay tuned.. we'll have an update about this soon about how to address this issue.
__________________
Gabe Anderson Articulate Director of Customer Advocacy E-Learning Heroes - NEW forums, tutorials, downloads, and more! |
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# 8 | ||
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Member
Join Date: Jul 2007
Posts: 20
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Quote:
Direct questioning of Articulate support has failed to provide any confidence that this will not be a major problem for all of us. |
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# 9 | ||
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Moderator
![]() Join Date: Feb 2006
Posts: 8,995
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Quote:
__________________
Justin Wilcox Customer Support Manager Articulate - Empowering Rapid E-Learning Tweet me here. __________________ E-Learning Heroes, the new Articulate community site, is now available! Come join and check out the new forums, tutorials, downloads, and more! |
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# 10 | ||
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Member
Join Date: Mar 2008
Posts: 9
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Quote:
Screenshot of Articulate Presenter course as viewed using Flash Player 10 Beta As long as there is a solution for this issue, then I am not that worried. |
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