Camtasia SWF Flash Movies Freeze only after Upload

[kkemsley]

I have included several Camtasia-produced SWF flash movies in my training. The flash movies work fine when I play the articulate files on my local hard drive. However, when I upload the Articulate files to the Web the slides that contain these flash movies freeze right at the beginning. I can get them to un-freeze by clicking on the slide title in the left-hand navigation panel to play that slide again. It always works the second time the slide is run.

This happens regardless of what computer I'm using.
This happens regardless of whether I FTP the files to a Web Server or upload to Articulate Online.

I recorded at 30fps and play at 30fps.

Please HELP!

Thanks in advance.

[Justin]

Do you ave an example in Articulate Online you can share with us?

[kkemsley]

Justin,

THANK You for taking a look at this. I've loaded a sample training module to Sample

You'll notice that the intro SWF pauses when you first run it.

You'll also notice that the SWF movies on slide 3 and 4 do not play on first run. If you go back to those slides by clicking on the title in the left-hand navigation panel, they will run fine.

Thanks again for ANY ideas!

kkemsley

[kkemsley]

I should also mention that once you've run the SWF files once, you can exit out of your browser and go back to the site and the movies will run fine...because of being cached I assume?

[Justin]

I'm not having this problem in Firefox or Internet Explorer 7. What web browser are you using?

[kkemsley]

I'm using IE7. It's only the VERY FIRST time that it's run that it happens. (This is a big deal because most people only watch the training module once.) I've tried it on five different computers. Some in California. Some in Texas. Some are screaming fast, others are slow. Some use IE7. Some have older IE. All of them exhibit the same thing the first time it's run.

[Spectre]

I was wondering what kind of connection speed your computers are tapped into. The reason I ask is like Justin, I experienced no problems running your content on my home connection (15Mbps) with IE7. But when I simulated a "standard" DSL connection speed (768Kbps), I experienced the "freezing" that you described.

I don't know if that's the culprit, but it's just a thought

HTH,
Phil

[brianosmi]

I experienced the freeze. I'm running IE6. I am on high speed internet but accessing via VPN, which really chokes down the speed quite a bit.

[Spectre]

Originally Posted by brianosmi

I experienced the freeze. I'm running IE6. I am on high speed internet but accessing via VPN, which really chokes down the speed quite a bit.

Hmmm...interesting. I wonder if the VPN/firewall is choking the streaming capabilities of the Flash file

BTW, I just tested on my corporate network with IE6 and had no problems. So go figure...

Brian, are you able to test with VPN off?

Phil

[guru2be]

I not get freeze.

I do recommend that you set player to not scale. Camtasia not scale good. I set to no sidebar and lock player to optimize to get best image.

record in lower resolution. I set resoltion on computer to 800x600 and record. then capture. then set resolution back to normal. input swf and it look nice. your swf look little blurry

maybe you try to make swf in 20 fps to make smaller...it work for me