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Old 01-19-2011, 05:52 PM   # 91
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Default Re: Captivate in Articulate


Quote:
Originally Posted by kim View Post
Ok... I have used inserted as a webobject.... I have uploaded to a server. All of the slides play fine for me and 1 other colleage. For the other colleagues, the ppt slides play file, but they see a black box when uploading viewing the demos. Does anyone know WHY it would work for some of us... and others not?

Thanks.
Kim
Hi Kim,

It sounds like those end-users do not have the most current version of Flash Player. While the Articulate content only requires Flash Player 6, it's likely the Captivate content requires Flash Player 8 or even higher.
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Old 01-19-2011, 06:03 PM   # 92
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Default Re: Captivate in Articulate


Have you published and tested the published files to see if it is working?
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Old 01-20-2011, 09:43 AM   # 93
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Default Re: Captivate in Articulate


Kim, I had a similar issue. My colleague inserted the web object and published. She was able to view the Captivate demo in the published product, but I just saw a blank screen. We are both using the same version of PowerPoint, Articulate and Captivate. I'm also using Flash 10.
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Old 01-24-2011, 10:04 AM   # 94
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Default Re: Captivate in Articulate


Sounds like the old issue with Flash Player 10.
Articulate Updater for Flash Player 10 - Articulate Community Forums

Do a search on Articulate's Support page for articulate updater for flash player 10 for more information, or maybe someone else has a better link to the updater files.
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