LMS Bookmarking Problems (help!!!!)

[Batmanso]

Hi folks,

It worked! Following Dmouzealous suggestion of turning off "Prompt to resume on presentation restart" the bookmarking problem was solved!

Thanks a lot for you support!

[Mike Dickinson]

I saw the answer downstream of this post, but wonder in the meantime if that solution [turning off the default Articulate method of placing a cookie on the PC] will also work in the case of a PC or network crash? We opted for a different authoring system for a major set of courses just to overcome this issue, although we use Articulate for lots of other courses. We had a few cases of users's systems crashing mid-way in a long course and they had to start over.

[Justin]

This thread was related to Articulate 5. Is that what you are working with? Presenter '09 has different resume options so the issue you are experiencing may be different. Are you viewing the content in an LMS? If so, what is the standard? SCORM 1.2, 2004 or AICC? If you are not and you are using the resume feature on a really long course then that may eventually break if you don't change your local flash storage from the default of 100 kb to something much larger (I usually set my Flash storage to unlimited). That would typically resolve any issues due to the Flash cookie being used to resume a course. However, if you don't want someone to have to do that then the solution would likely be to keep your presentations smaller.

Also, Engage and Quizmaker '09 both have resume functionality so if you are experiencing an issue with resuming courses it might be related to inserted content and not Presenter's resume functionality.

It would be hard to say what, if any, issues you are experiencing are related to resume without knowing more about the environment the content is in and actually viewing the content and reproducing the behavior.