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Old 02-21-2011, 09:10 AM   # 1
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Default Annotations - slides go up and right


I tried the language bar fix, the box wasn't checked so that isn't the answer for me. Any other solutions?
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Old 02-21-2011, 12:30 PM   # 2
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Default Re: Annotations - slides go up and right


Hi hstokes,

First, make sure you're using the latest version of the Articulate software as suggested here:

Annotation window isn’t working as expected – Articulate Presenter ’09 Knowledge Base

Then, check that your DPI is set to 96 instead of 120:

Presenter ’09 DPI support – Articulate Presenter ’09 Knowledge Base

If you continue to have issues, please submit a support case to us by using the link below:

Articulate Support – Choose Method
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Old 02-21-2011, 02:07 PM   # 3
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Default Re: Annotations - slides go up and right


DPI was set correctly and I reloaded Articulate even though it's only a couple months old. Still got the "up and right" issue. I can deal with it for now, but would like to fix it for future use.
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Old 02-21-2011, 02:19 PM   # 4
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Default Re: Annotations - slides go up and right


Quote:
Originally Posted by hstokes View Post
DPI was set correctly and I reloaded Articulate even though it's only a couple months old. Still got the "up and right" issue. I can deal with it for now, but would like to fix it for future use.
Please submit a support case so that we can take a closer look at the issue:

Articulate Support - Contact
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