Articulate Community Forums

Articulate Community Forums » Articulate Product Forums » Articulate Presenter » "Send to Articulate Package" Problem?

Reply
 
LinkBack Thread Tools Search this Thread
Old 06-23-2009, 12:27 PM   # 1
Member
 
GerryWaz's Avatar
 
Join Date: Feb 2006
Location: Woodbury, MN
Posts: 5,565
Default "Send to Articulate Package" Problem?


Hi!

One of developers at one of our plants is trying to send me me an Articulate Presenter Package from AP09. I'm hoping to help her with an issue.

All she gets when she produces the package is a zip file with just the notes.txt file in it.

Anyone else see this issue and know what the solution is?

Thanks!
__________________
Gerry
GerryWaz is offline  
Reply With Quote
Old 06-23-2009, 02:30 PM   # 2
Moderator
 
beeneeb's Avatar
 
Join Date: Jul 2007
Posts: 2,554
Default Re: "Send to Articulate Package" Problem?


Hey Gerry,

Are the project files located on a network drive or anything like that?

Could you have the developer try the following method?

1. Open the PowerPoint file
2. Choose File > Save As
3. Create a new folder
4. Save the presentation in this new folder
5. This should put the presentation and a copy of the PPTA file in that folder
6. Close PowerPoint and then open the copy that was just saved
7. Publish the project file to the web (this will update the PPTA file)
8. Try the Sent to Articulate Presenter Package again

======

Please let me know if the above cures the issue.
__________________
Brian Batt
Customer Support Engineer
Articulate - Empowering Rapid E-Learning
www.articulate.com

Using the latest versions? Get 63 product enhancements with Studio '09 Update 5

You twitter? Follow me here.
beeneeb is online now  
Reply With Quote
Old 06-24-2009, 07:11 AM   # 3
Member
 
Join Date: Jun 2009
Location: Leicester
Posts: 1
Default Re: "Send to Articulate Package" Problem?


Hey Beeneeb

U sound like a knowledgeable guy!
Need a quick fix to my saving issues.
I `ve done many presentation and found that each one has all the various "Interactions" as seperate files and unless one of these is not in the same location as the source file (the actual presentation) it either won`t load or I can`t edit one of the slides. I have a about 8 presentations I`ve done now but obviously each slide is being saved individually....that`s a lot of slides..think I`m up to "Startup 33" now..how do I know which ones belong to which presentation?! so is there an easy way of saving/filing the presentation either as one file or in one location?? hope it makes sense..

Charlie
CharlieB1983 is offline  
Reply With Quote
Old 06-26-2009, 08:33 AM   # 4
Member
 
GerryWaz's Avatar
 
Join Date: Feb 2006
Location: Woodbury, MN
Posts: 5,565
Default Re: "Send to Articulate Package" Problem?


Hey, Brian!

The user "discovered" the solution. As you suspected, it was something that she was doing with a network drive. While she working locally to produce the course, she was publishing the package directly to a network drive.

We had our internal Articulate User group meeting this past Wednesday, and I was stressing how to always work locally and only use network drives for archiving projects. That cued her to republish the package locally--and lo and behold, everything was there.

THANKS, again!
__________________
Gerry
GerryWaz is offline  
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On