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# 1 | ||
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Member
Join Date: Jun 2009
Posts: 2
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Hello all,
I'm having an issue with Presenter and PPT 2007. The Articulate Presenter ribbon does not show up in PPT. I have used the Add-in area to determine if the add in is disabled but it was not. In the Manage COM Add-ins the ribbon.dll is showing as not loaded. When I click in the selection box to add the ribbon it does not respond. Also, I can't even locate the ribbon.dll file in C:\Program Files\Articulate\Presenter. I'd appreciate any advise. Thanks, CRC |
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# 2 | ||
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Moderator
![]() Join Date: Feb 2006
Posts: 6,864
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I would check this out:
articulate menu is missing from ribbon ppt 07 And this: Presenter ‘09 menu is missing or inactive - Articulate Presenter ‘09 Knowledge Base
__________________
Justin Wilcox Customer Support Manager Articulate - Empowering Rapid E-Learning You may follow me on Twitter here. |
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# 3 | ||
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Member
Join Date: Jun 2009
Posts: 2
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Thank Justin,
I did try all the options you listed including re-installing Articulate. In fact it was when I re-installed Articulate that I lost the ribbon in PPT 2007 altogether. |
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# 4 | ||
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Moderator
![]() Join Date: Feb 2006
Posts: 6,864
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If you haven't already done so, I would submit a case:
Articulate Support - Contact
__________________
Justin Wilcox Customer Support Manager Articulate - Empowering Rapid E-Learning You may follow me on Twitter here. |
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