04-22-2008, 09:19 AM
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# 1 | ||
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Member
Join Date: Dec 2007
Location: St Louis, MO
Posts: 9
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Anonymous user
Although all our content is loaded as private, we are seeing a user "Anonymous" in our reports as having viewed some of our courseware. Can you explain? I have specific dates, times and examples.
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04-23-2008, 07:13 AM
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# 2 | ||
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Moderator
 
Join Date: Jul 2006
Location: Perpignan, France
Posts: 913
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Re: Anonymous user
Hi
If you haven't done so already, I would submit a case so that we can look at the examples and your account in more detail. This might be a due to a privately registered user losing a connection with the server and thus appearing as anonymous. Regards
__________________
Dave Moxon ********************************* Customer Support Engineer Articulate - The Global Leader in Rapid E-Learning www.articulate.com PPT 2007,Vista, XP SP2 Presenter 5.3, Quizmaker 2.2, Engage V1.2 Blog: Daveperso's Hackers' Blog |
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04-23-2008, 07:20 AM
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# 3 | ||
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Member
Join Date: Dec 2007
Location: St Louis, MO
Posts: 9
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Re: Anonymous user
Thanks, Dave. I did submit a case and got the response you site about a lost connection.
Debbie |
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