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10-28-2010, 10:46 AM
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# 1 | ||
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Member
Join Date: May 2010
Posts: 18
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Adobe Capitvate Red Screen of Death
Hello :
Sometimes Captivate 4 swf files that I have inserted into Articulate presenter appear with the red screen of death. Has anyone else seen this? Any permanent solutions? |
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10-28-2010, 11:33 AM
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# 2 | ||
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Moderator
 
Join Date: Jul 2007
Location: Oklahoma
Posts: 6,651
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Re: Adobe Capitvate Red Screen of Death
Hi Alex,
Can you post a screen shot of the issue?
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Brian Batt Senior Customer Support Engineer Articulate - Empowering Rapid E-Learning www.articulate.com You twitter? Follow me here. E-Learning Heroes, the new Articulate community site, is now available! Come join and check out the new forums, tutorials, downloads, and more! |
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10-28-2010, 11:39 AM
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# 3 | ||
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Member
Join Date: May 2010
Posts: 18
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Re: Adobe Capitvate Red Screen of Death
Brian:
Thanks for getting back to me. I have discovered that it is a common issue with Adobe Captivate. There is no fix but it is possible to workaround the issue by rebooting the pc (or otherwise freeing up resources.). It can also be addressed by updating the version of the flash player. Thanks and Regards Alex  |
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