View Single Post

Old 10-06-2009, 08:21 AM   # 7
Justin
Moderator
 
Justin's Avatar
 
Join Date: Feb 2006
Posts: 6,885
Default Re: Scorm cmi.exit value always set to suspend


Quote:
Originally Posted by Wylie View Post
Hi Justin, if your product is SCORM certified, then:
1 - why does it fail both the TestTrack.scorm.com and ADL test harnesses in terms of this resume bug?
2 - Have you spent 10 minutes to try this yourself?
3 - Can you get Articulate quizzes to resume correctly on testrack or ADL test harnesses?

We have had to add a special "articulate" setting in our LMS to forbid SCO resumption and have had to document to all our users that Articulate is failing industry standard Test harnesses.

Articulate support used to be pretty good. This long dialog where you can't be bothered to user test your own products reminds me more and more of Adobe support.

I would really appreciate it if you could answer my three questions.

Thanks,
Chris
Hi Chris,

I never said we can't be bothered. Not sure where that is coming from. Have you submitted a reproducible case for us to look at with the issues that you are experiencing? If not, let's start there. Thanks.
Articulate Support - Contact
__________________
Justin Wilcox
Customer Support Manager
Articulate - Empowering Rapid E-Learning
You may follow me on Twitter here.
Justin is offline  
Reply With Quote