[Justin]

You could try this:


If you attempt a quiz a second time and the status of the quiz changes from Complete to Incomplete this issue may be related to how your LMS is interpreting the data sent to it.

On the second course launch or attempt, the Articulate content will ask the LMS if it needs to go into Review mode. The problem may lie with how the LMS interprets a subsequent launch. If someone relaunches content, does it make sense to reset the status so that they can attempt again? Does it make sense that the score only improves, or does it make sense that the second attempt is ignored? You could argue that all of these make sense.

Our content explicitly checks to see if the LMS tells the content to launch in Review mode, if the LMS does not tell us to do that, then it is treated as a new attempt.

If you set up your quiz so that a score can only improve on subsequent attempts, this may resolve the issue you are experiencing.

1. Open up the Configuration.js file.
2. Change this:

var SCORE_CAN_ONLY_IMPROVE = false;

To this:

var SCORE_CAN_ONLY_IMPROVE = true;

3. Save the file.
4. Re-upload your course to the LMS

By making the change above, this should cause the score to only improve on subsequent attempts.

=======

If you continue to have issues, you may need to update some code in the lms.js file located in the lms folder of your published course. Look for the following function in the lms.js file:

function SetStatus(strStatus)

In that function, you will see the following lines:

case "incomplete":
lmsAPI.ResetStatus();
break;

To prevent the course from ever being set to incomplete, simply remove those three lines of text, save the file, and re-upload to your LMS.

(note: making the above change is not supported by Articulate)