[gabe]

Hi Max-

Welcome to the forums and thank you for taking the time to share your frustration. Thank you, too, for the kind words about our support, in light of the situation.

As you've probably read in this thread and others, I know this is a huge deal for a number of our customers, and I wish there was more we could do. Unfortunately, content on CD is the worst hit.

I'm glad you've signed the petition and that some of the work-arounds are viable for some of your customers.

I hope we won't let you down again, and we can assure you that this particular issue won't happen again.