Articulate: Word of Mouth Blog

The Articulate Blog

Gabe Anderson

Word of Mouth is the Articulate blog, hosted by Director of Customer Support Gabe Anderson.

Gabe is passionate about e-learning, and has more than a decade of Web publishing and software support experience.

Questions? Contact Gabe.


Regardless of whether you deploy your Articulate Presenter courses in an LMS, you can benefit from a feature built-in to LMSes: Resume course. But what do you do with the setting if your course is not in an LMS?

Resuming When Not in a Learning Management System (LMS)

In the Articulate Presenter Player Template Builder, go to the Navigation section, and make sure Prompt to resume on presentation restart is checked in the player template you’re using.

snag-1923.png

When enabled, this option will set a Flash cookie on the user’s machine, typically in a location similar to the below:

C:\Documents and Settings\<user>\Application Data\Macromedia\Flash
Player\#SharedObjects

(If a course is viewed by multiple users on the same machine — each with a unique machine login — a unique Flash cookie will be set for each user. So if users share a machine and the computer login, the resume will be the same for everyone.)

When a user views a course, exits it, then later launches the course again, she’ll be prompted whether she wants to resume where she left off (assuming the Flash cookies are still intact on her local machine):

snag-1924.png

(Test this out yourself by viewing this Articulate Online Overview — hosted on a regular Web server, not in an LMS — closing the window, then clicking the link again.)

To Resume or Not to Resume in an LMS?

But what if your course does reside in an LMS? Should you leave this option checked?

It really depends on your user base and whether you’re confident everyone has a unique computer or will be using shared machines, but in most cases, the answer is no — you should uncheck the resume option.

snag-1922.png

Thanks to the magic of SCORM or AICC and the suspend_data call, your course will already be communicating with the LMS, and the LMS will tell the course where to pick up, making use of the same functionality as described above.

The primary difference, however, is that the suspend_data details are stored on the server and associated with each individual user account — in your LMS — and not on your computer in the Flash cookie.

So the bottom line is that if you’re deploying your courses via LMS (or Articulate Online), let your LMS do the resume work, and disable that option in Presenter before you publish. And if your courses are in an LMS, they should always resume where your users left off; it’s not possible to disable resume in an LMS.

(You can discuss the prompt to resume feature and LMS bookmarking more in our forums — or comment here, of course.)

9 Responses to “To Resume or Not to Resume, That is the LMS Question

I am uploading SCORM versions of my courses to our LMS. The hyperlinks (on the powerpoint slides for instance for a pdf file or a swf file) are not working on our LMS. They do work just fine on my laptop. The hyperlinks also work just fine when I post the courses to our Production Server.

Please let me know how I can fix this issue. Thank you! Ipek

ipek  |  Posted at 05:57 pm on July 27th, 2007 |  #

Hi Ipek- Where are the files located? Are they on a Web server? That’s what we’d recommend. You might also want to submit a support case so that we can take a closer look for you.

gabe  |  Posted at 08:46 am on August 2nd, 2007 |  #

Gabe, thanks I was able to fix this problem..
Hi Ipek- Where are the files located? Are they on a Web server? That’s what we’d recommend. You might also want to submit a support case so that we can take a closer look for you.

ipek  |  Posted at 05:40 pm on August 6th, 2007 |  #

Gabe hi,
I need more info on integration with LMS (especially with Plateau). I am publishing Scorm 1.2 versions. Do you have any resources/additional info on this?

How about course completion certificates? Plateau has that option but some of my end-users just want a button at the end of the course content and with a click they would like to print a certificate with their name on it. Is this possible?
Thanks
Ipek

ipek  |  Posted at 05:47 pm on August 6th, 2007 |  #

Hi Ipek- To pubilsh to your LMS, please begin by reviewing this presentation.

At the end of the presentation, you’ll see a link to the help documentation.

By default, publishing to LMS will create a zip file for you to upload to your LMS. The LMS should process the zip package and create a new course for you.

Here’s a thread about Plateau in our forums.

There are some creative ways to generate a completion certificate. Here’s one way.

gabe  |  Posted at 12:59 pm on August 7th, 2007 |  #

In response to the user whose hyperlink to a pdf is not working on their LMS, I have found the same. Instead of hyperlinks, I use the Attachments feature. In only one case do we have a working hyperlink, now that I think of it, and it’s to a .asp file.

Jane Martel  |  Posted at 10:27 am on August 22nd, 2007 |  #

my LMS is Desire to learn. Has anyone had experience with this. I upload with a zip for presentations. the function seems to stop there. Quizz results are best printed. Unable to link to email or to a gradebook as I have done in both web ct and angel. Any suggestions.

Mary McClay  |  Posted at 11:23 am on August 30th, 2007 |  #

Also with the above. I am wondering if there are some settings I need to do for D2L. I have always used the reporting and tracking with the others but it doesnt’ seem to interface with D2L.

Mary McClay  |  Posted at 11:26 am on August 30th, 2007 |  #

[…] the prompt to resume in Articulate -> Player Template Builder -> […]

LMS Selection: Pointers & Chat Transcript - Articulate - Word of Mouth Blog  |  Posted at 11:44 am on January 17th, 2008 |  #

Leave your comment below.




Want more? Check out 387 Entries in the Archives »