Articulate: Word of Mouth Blog

The Articulate Blog

Gabe Anderson

Word of Mouth is the Articulate blog, hosted by Director of Customer Advocacy Gabe Anderson.

Gabe loves to share his passion for all things tech and enjoys learning from Articulate customers around the world.

Contact Gabe or follow him on Twitter here.


I’m pleased to announce that today we released Studio ‘09 Update 3, which features a major update to Engage ‘09 with support for Community Interactions and 3 brand-new interaction types.

What’s new?

Along with the new interactions, Studio ‘09 Update 3 also offers support for silent installations, and a few minor bug fixes.

The 3 brand-new interactions you can start using today in Engage ‘09 are the following:

  • Flashcards
  • Flipbook
  • Stairstep

Here’s an example of what you can do with the new Flipbook Community Interaction:

This update and the new interactions are completely free for existing and new Studio ‘09 customers!

Learn about what else was addressed in each product update:

How do I upgrade?

  • Already have Studio ’09 installed? Get this update by going to Help -> Check for Updates.
  • Don’t have Studio ’09 installed? Download a free 30-day trial now.
  • Older Customers: Learn how to upgrade to Studio ’09.
  • Enjoy this latest Studio ‘09 update! And we’ll look forward to your contributions to the Engage ‘09 Community Interactions.

35 Responses to “Studio ’09 Update 3 – Now with Engage ’09 Community Interactions

What’s the likelihood of seeing some basic examples of these new features? What are some good uses for these tools in a manufacturing environment?

Jess Galloway  |  Posted at 05:05 pm on January 9th, 2009 |  #

Hi,

Why there is no update available when I try to check for updates from Engage 09 or other Studio 09 products?

Is there any separate update 3 download available?

Thanks, Lawrence

Lawrence Gong  |  Posted at 05:09 am on January 10th, 2009 |  #

I downloaded the three community interactions and can envision applications for each. With the flashcards, it appears the images and media can only be loaded on to the back side of the card. One of the applications I have in mind for the flashcards is being able to recognize a picture and act accordingly. Is there a way to put an image on the title page or front side of the flashcards?

Thanks

Ben Gabriel  |  Posted at 02:13 am on January 11th, 2009 |  #

I cannot find the update. Can you email me a direct link to it? The path you provided (Help>Check for updates) doesn’t exist, or else I am having a tough time finding it!

Betsy  |  Posted at 10:06 am on January 12th, 2009 |  #

Jess- what features are you looking to learn more about? Take a look at this blog’s archives, and you’ll see a number of recent entries by Tom highlighting new Studio ‘09 product features.

Lawrence & Betsy- what are the exact version numbers you see in the About box for the product where you’re trying to check for updates?

gabe  |  Posted at 01:29 pm on January 12th, 2009 |  #

Lawrence & Betsy- also, do you have a firewall enabled that might have blocked the check for updates?

gabe  |  Posted at 01:29 pm on January 12th, 2009 |  #

I just realized that you meant to check within the actual program itself for updates. I was looking for the path on the Articulate website – thus my problem not finding it! Thanks for following up!

Betsy  |  Posted at 01:42 pm on January 12th, 2009 |  #

Great! Glad to hear you found it OK, Betsy!

gabe  |  Posted at 02:05 pm on January 12th, 2009 |  #

When I click Help > Check for Updates from Engage, I get the message “There are no updates available at this time.” But my version is still 2.0.811.3020. Any thoughts on this?

Anne  |  Posted at 10:27 am on January 14th, 2009 |  #

Hi Anne- Do you have an antivirus or firewall application enabled that may be blocking the check for updates?

gabe  |  Posted at 10:32 am on January 14th, 2009 |  #

Hi Gabe – I turned off all my antivirus so that’s not it. As far as firewall, I don’t know how to get around that. Do you think we would need to have IT set the firewall to allow stuff from Articulate? I’m a bit clueless on these issues, as you can tell!

Anne  |  Posted at 10:37 am on January 14th, 2009 |  #

Hi Anne- Yes, if you don’t have control over your firewall, you’d want to check with your IT department to have them allow Articulate applications to check for updates. In the meantime, you can get to the update page directly here.

gabe  |  Posted at 10:43 am on January 14th, 2009 |  #

Great thanks for the fast response Gabe!

Anne  |  Posted at 11:12 am on January 14th, 2009 |  #

Are there any compatibility issues with upgrading to Articulate Presenter 09 for presentations created using an older version (including Engage and Quizmaker)?

Tracy Wright  |  Posted at 01:28 pm on January 14th, 2009 |  #

Hi Tracy- Studio ‘09 products are backwards compatible with older versions. Here’s more info on Presenter ‘09 backwards compatibility.

gabe  |  Posted at 03:34 pm on January 14th, 2009 |  #

I have installed this update, but it appears to have wiped out my serial number information. I am now being asked whether I want to continue my “trial” of Articulagte or purchase it.

Is there any way to get the serial number back without re-entering it manually? I don’t recall my SN, off-hand, and I’m not curfrently working at a location where I have access to my paper files (where I hipefully saved it).

Thanks

Ian Simms  |  Posted at 11:08 am on January 16th, 2009 |  #

Hi Ian- I just emailed you your serial numbers that we have in our records.

gabe  |  Posted at 11:13 am on January 16th, 2009 |  #

Can you please put a Carousel on the list (rotation of images with associated text) – check http://www.skillsroad.com.au

Cheers
Gazzzz

Gazzzz  |  Posted at 06:27 am on February 1st, 2009 |  #

Can I not download community engage interactions without studio ‘09? I currently have Articulate Presenter, Engage and Quizmkaer ‘09. Please assist. thank you.

Fay  |  Posted at 11:49 am on February 18th, 2009 |  #

Hi Fay- In order to create an interaction using Community Interactions, you need Engage ‘09 Update 3. The Flash output can be viewed by anyone in a web browser with Flash Player, as with any other Articulate-created content.

gabe  |  Posted at 12:09 pm on February 18th, 2009 |  #

I am getting a messaage that no updates are available.

I am also interested in learning if anyone has come up with a way to link to a file rather than a url in Quizmaker. thank you.

tmbradb  |  Posted at 08:32 am on February 24th, 2009 |  #

If the file is online, you can link to it using the url for the file.

Justin Wilcox  |  Posted at 12:13 pm on February 24th, 2009 |  #

Because of company security policies and lms limitations, we cannot link to urls. I was hoping that this changed with 09 Quizmaker.

tmbradb  |  Posted at 02:28 pm on February 24th, 2009 |  #

This has not changed with Quizmaker ‘09. You might want to submit a feature request for this:
http://www.articulate.com/support/contact/feature/

Justin Wilcox  |  Posted at 02:44 pm on February 24th, 2009 |  #

I’ve tried downloading the Flipbooks and Stairsteps interactions – there are no artpkg files in the folders. Also, Check for Updates says there are no updates available, so I can’t get to Update 3.

Harriet STroupe  |  Posted at 12:40 pm on May 12th, 2009 |  #

Hi Harriet- Could you please submit a support case so that we can assist you?

gabe  |  Posted at 02:48 pm on May 12th, 2009 |  #

Hello Gabe,

We bought in January 09 Articulalte and I am happy we did. One question I have is where to store the updates like eg the flipbook or the stairstep. I could not found where to put the zipfile and unzip it.
Thanks for the support

br

Jim
Netherlands

Jim van Hulst  |  Posted at 03:51 pm on May 13th, 2009 |  #

Hi Jim- You can re-download the community interactions from this page.

gabe  |  Posted at 02:46 pm on May 14th, 2009 |  #

Hi-

Sorry this is probably something obvious that I’m missing…where can I download additional community interactions besides the flipbook & stairstep?

Thanks!
Liz

Liz  |  Posted at 02:20 pm on June 10th, 2009 |  #

I’m trying the Flipbook interaction and can’t figure out how to make both sides of the page have content, keeps having blank pages. Thanks!

Michelle  |  Posted at 04:51 pm on July 31st, 2009 |  #

I would submit a case regarding this issue:
http://www.articulate.com/support/contact/

Justin Wilcox  |  Posted at 04:59 pm on July 31st, 2009 |  #

Hi,

Can i use Carousel engage interaction in my production and distribute the published version.

plz confirm.

thnx

siba  |  Posted at 06:24 am on January 11th, 2010 |  #

Hi Siba- yes, you can. You can learn more here: Content copyright.

gabe  |  Posted at 10:40 am on January 11th, 2010 |  #

Hi,
I installed Stairstep interaction and used it for creating 2 slides into a PowerPoint presentation (other slides are created by standard Engage interactions). I published the presentation with Articulate (web) but in both slides there are problems in visualizing the “next slide” button after animation completion (I checked the properties but are ok).
I have to go back and go forward some times to let the button appear. When the button appears, the font is different from the one relating to all the other buttons of “standard interaction” slides (I always use Comic Sans MS).
Has anyone experienced the same problem? Thanks in advance.

Carla

Carla  |  Posted at 05:00 am on February 18th, 2010 |  #

Hi Carla,

I apologize for the issues that you are having. Would you mind uploading your project files to me for review by using the method below?

Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:

http://www.articulate.com/support/presenter09/?p=457

Upload the resulting zip file from your computer to our server using this upload form:

http://upload.articulate.com/

In the case subject, put Attention Brian Batt and the files will come straight to me.

In the description please include the number(s) of the slides that contain your particular issue(s). Please be as detailed as possible with your description.

We will attempt to diagnose what’s happening when we receive your upload.

Brian Batt  |  Posted at 10:31 am on February 18th, 2010 |  #

Leave your comment below.




Want more? Check out 521 Entries in the Archives »