Articulate: Word of Mouth Blog

The Articulate Blog

Gabe Anderson

Word of Mouth is the Articulate blog, hosted by Director of Customer Support Gabe Anderson.

Gabe is passionate about e-learning, and has more than a decade of Web publishing and software support experience.

Questions? Contact Gabe.

Archive for the ‘Customers’ Category

This case study is about the training challenges faced and solved by one of our enterprise customers, Wyeth, which uses Articulate software to develop elearning courses for sales representatives, new hires, and others. Challenge Less than a month ...

This guest blog entry was written by Articulate EVP of Sales & Marketing Mark Schwartz. Imagine putting in a full day's work and then having to go to school for more than 5 hours of classroom lectures one day ...

Blended Training: A Target Case Study

Thursday, April 10th, 2008

Last week I posted a blog entry about how using a blended learning approach in academia can earn students better grades. This week I bring you a case study on a blended learning approach in ...

Use Articulate, Get Better Grades

Thursday, April 3rd, 2008

You've probably heard the term blended learning before. You may even use it in your own organization or school. Simply, it's the act of combining two or more forms of learning -- for example, classroom training and elearning -- to create a comprehensive learning ...

Training 2008 Video Testimonials & Recap

Monday, February 11th, 2008

"Using Articulate is just like a dream." - Christina Atamian of Ceridian Benefits Services Last week was the annual Training conference in Atlanta. Mark and I held down the booth, which was a big job for ...

Southern Company Powered by Articulate

Thursday, January 31st, 2008

Atlanta-based energy provider Southern Company uses Articulate Rapid E-Learning Studio for creating internal training on topics such as a required course on compensation for managers, and OSHA safety training quizzes that "have tracked flawlessly in the Learning Management System." Southern also ...

I read a couple of stories about customer support this week that inspired me to write this blog entry about our commitment to awesome customer support: 1. Joel Spolsky's Seven steps to remarkable customer service. Joel has some great insight, and he and I share ...

Quick Creation, Flexible Delivery, Great Results

Wednesday, January 23rd, 2008

CUNA Mutual Group is a financial services provider to credit unions and their members worldwide. CUNA uses Articulate tools for internal and customer training, and was so pleased with the ease of creation, flexibility of deployment (Intranet and CD), and the great results it ...

Bring Your Dusty PowerPoint into the 21st Century

Wednesday, December 19th, 2007

Articulate Presenter ... has been a fantastic tool I've used to re-engineer old boring PowerPoint presentations into interesting and engaging e-Learning modules. Here are a few tips to help make your repurposed PowerPoint presentations more effective using Articulate. ... Best of luck bringing your dusty ...

Prometheus: Managing Employee Performance

Tuesday, December 11th, 2007

You may not know Prometheus by name, but many of you know its work: The training company created the Articulate Guru Awards 2007 Gold Winner course on ergonomics, featured on this site, across the Web, and at every industry trade show we've attended ...

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