Articulate: Word of Mouth Blog

The Articulate Blog

Gabe Anderson

Word of Mouth is the Articulate blog, hosted by Director of Customer Support Gabe Anderson.

Gabe is passionate about e-learning, and has more than a decade of Web publishing and software support experience.

Questions? Contact Gabe.

Articulate Announces Vista & PowerPoint 2007 Support

Wednesday, August 1st, 2007 by gabe

41 Comments


We announced today that we now officially support Windows Vista and PowerPoint 2007 in our desktop suite of products.

If you’re not running Vista or PowerPoint 2007, you don’t need to worry about upgrading.

The following Vista-compatible products are now available to trial, existing, and new customers:

  • Articulate Presenter 5.3
  • Articulate Quizmaker 2.2
  • Articulate Engage 1.2

Additionally, Presenter 5.3 and Engage 1.2 — for publishing your interactions directly to Presenter/PowerPoint — are PowerPoint 2007 compatible.

2007.png

So, how do you upgrade? Read on.

Trial Customers - How to Upgrade

If you are a new trial customer, proceed to the free trial form and you will be directed to the new builds.

If you downloaded your free 15-day trial prior to this morning — before approximately 9:15 AM U.S. Eastern Time — and want to use your trial products with Vista and/or PowerPoint 2007 for the duration of your trial period, you can uninstall your existing trials and visit the trial download page to get the new builds.

Existing Customers - How to Upgrade

If you’re an existing customer and would like to upgrade to the Vista/PowerPoint 2007 compatible version of our products, please refer to your original activation email and follow the link(s) to download the software. You’ll first want to uninstall your current products. If you need help, please submit a case and we’ll help you out.

New Customers - How to Upgrade

If you’ve been using our trial versions and/or have not yet purchased our software, don’t worry — you’ll have the opportunity to tell us what operating system and version of PowerPoint you’re using when you download your new software (you’ll get a download link in your activation email after you purchase):

snag-1933.png

PowerPoint 2007 Compatibility

Articulate Presenter 5.3 is compatible with PowerPoint 2007. However, since Presenter 5 was developed well before the release of PowerPoint 2007, it is not always aware of new features added to PowerPoint 2007. As such, some new features unique to PowerPoint 2007 may not translate exactly to Presenter 5.3. Expect future major releases of Articulate Presenter to take advantage of PowerPoint 2007’s new features.

Enjoy this new release! And again, you only need to upgrade if you’re running Vista and/or PowerPoint 2007.

Posted in Articulate Engage, Articulate Presenter, Articulate Quizmaker

41 Responses to “Articulate Announces Vista & PowerPoint 2007 Support”

When will there be a Vista 64 bit compatible version of Articulate Presenter?

Paul Vandegriff  |  Posted at 08:27 pm on August 1st, 2007 |  #

Does this count as an ‘upgrade’ under the Platinum Membership Plans?

James  |  Posted at 06:04 am on August 2nd, 2007 |  #

Paul- We haven’t yet announced support for 64-bit compatible versions of our products.

James- This upgrade is free for all current Presenter 5.x, Quizmaker 2.x, and Engage 1.x license holders. Current Platinum Membership Plan customers will receive our next major upgrades free of charge, too.

gabe  |  Posted at 08:43 am on August 2nd, 2007 |  #

Will the “Display powered-by logo” patch work for this Articulate version?.

Eduardo Hernandez  |  Posted at 05:19 am on August 12th, 2007 |  #

Eduardo- Yes, it certainly will.

gabe  |  Posted at 11:17 am on August 13th, 2007 |  #

I have Presenter 5.1 and no longer have the original activation email. How do I upgrade to version 5.3? I have tried the “Check for Updates” option, but it returns “The Update Service did not find updates for your application.”

Matt  |  Posted at 04:04 pm on August 22nd, 2007 |  #

Hi Matt- I submitted a case on your behalf so we can help you out.

gabe  |  Posted at 04:09 pm on August 22nd, 2007 |  #

Is it possible to distribute this update via Microsoft SMS to our 25+ users? Each user has there own activation key (serial number).

thanks,

Jim  |  Posted at 11:25 am on October 3rd, 2007 |  #

Hi Gabe

I am producing my first presentation with Articulate and am having a few issues. I am running from power point 2007 and it all looks great when I run it through power point. However, when I publish it there are these odd little squares at the end of some lines of text. I am a bit of a tech dummie so as simple a solution as possible would be much appreciated!!! I will try saving the pp in 2003 and see if it fixes it, but would love aby other ideas :)

Thanks,

Lisa

Lisa Howell  |  Posted at 06:23 am on October 6th, 2007 |  #

Jim- We only support installation on a per-machine basis, but if you haven’t already, you might want to submit a support case for assistance.

Lisa- If you’re seeing those squares, that suggests you’re using PowerPoint 2007 and Presenter 5.2. Per the instructions in this blog entry, you should upgrade to Presenter 5.3.

gabe  |  Posted at 09:50 am on October 8th, 2007 |  #

when is it possible to expect 64 bit version for Vista?

gagarinman  |  Posted at 03:51 am on October 9th, 2007 |  #

We don’t announce details of future products, gagarinman, but if you’d like to see 64-bit support, I’d encourage you to submit a feature request.

gabe  |  Posted at 09:09 am on October 9th, 2007 |  #

Hi Gabe

It would be fantastic if Articulate Presenter supported Triggers in PowerPoint. That way you could create interactive features on the one page without having to use different slides.

Are there any plans to put this in a future release?

Brendon  |  Posted at 02:46 am on October 19th, 2007 |  #

Hi Brendon- Thanks for the suggestion. I’d recommend you submit this as feature request.

gabe  |  Posted at 11:29 am on October 19th, 2007 |  #

I am going crazy with the new power point on vista. In my old power point, there was a simple tab to insert slides from my old lectures into my new lectures. Using power point with vista, the insert function only seems to allow one to insert “photos”. Does anyone out ther know how to insert slides from old power point files? Thanks. John G.

John Gennari  |  Posted at 09:33 am on November 11th, 2007 |  #

Hi John-

Here’s a link that should help you out with bringing slides from existing presos into a new one.

gabe  |  Posted at 03:59 pm on November 15th, 2007 |  #

I’m preparing to upgrade to Office 2007 from 2003 (not Vista - using XP). I have an Articulate project in progress which contains Engage Interactions and Quiz/Game features. Is it recommended to upgrade between completed projects or will projects transition cleanly between versions?

Thank you for your assistance.

T Thayer  |  Posted at 06:13 pm on February 12th, 2008 |  #

Hello,

I downloaded the trial version for Vista and PPT2007, but can´t publish the presentation. The system is asking for flash player 6, but I already have a flash player add-on on my internet explorer 7.

How can I fix this???

Thanks for your help,

T.

Tomas  |  Posted at 05:54 am on May 28th, 2008 |  #

Hi Tomas- Please take a look at this.

gabe  |  Posted at 08:28 am on May 28th, 2008 |  #

I am using Articulate Studio Pro 5.3.180 with PowerPoint 2007 and Vista Premium.

When using graphics and a text box (either aligned with or on top of the graphic), I run into a problem. If run as a PowerPoint slide show everything looks as designed. When published and run in the player, the text shifts out of position. It occurs even if I group the text and graphic. I also noticed this when I insert a copyright symbol into text. The symbol and the text do not remain lined up.

Any suggestions?

Thanks for your help.

John U  |  Posted at 03:20 pm on May 29th, 2008 |  #

Hi,

Do your applications (Articluate Studio Professional) work on Mac OS X with Leopard and MS Office 2008? Please advise.

San  |  Posted at 04:44 pm on June 2nd, 2008 |  #

Hi San- You can learn more here.

gabe  |  Posted at 01:43 pm on June 5th, 2008 |  #

I received an error message today….
Running PPT 2007 and Presentor 5.3
“PowerPoint experienced a serious problem with the “articulate” add-in. If you have seen this mesage multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?”

I selected NO but would like to avoid this in the future. Is this something you have received before and can you give me any tips?

Kay Kennington  |  Posted at 02:26 pm on June 12th, 2008 |  #

Hello,

I did not see an answer to a post above in regards to transitioning to PPT 2007 in the XP environment and I am in the middle of a project with Articulate Presenter 5. Is it recomended to do the upgrade in the middle like this? Will the transition be smooth? Thanks for your help!

Majo  |  Posted at 09:12 am on June 26th, 2008 |  #

Hello,

I have problems publishing my interactions that I have created with Engage 1.2 (trial version) on my powerpoint presentation version 2003 on windows XP.

I have articulate 5.2 and when I try to insert the interaction it gives the incompatibility error message or advises me to install Articulate 5.1 or higher.

What shall I do? Shall I install a trial version of Engage again?

After I show the demo training that I created with this trial to my team, I was planning to buy the product Engage in addition to Quizmaker and Presenter.

Thanks

Hande Tariman

Hande Tariman  |  Posted at 10:39 am on June 30th, 2008 |  #

When I use parenthesis in a text box on a PPT 2007 slide, the text in that sentence no longer lines up when published. Some words are higher than others. When viewed in PPT only, it is fine. I’m using Windows XP. Sample text is:

Enterprise resource planning (ERP), customer relationship management (CRM), and data center implementations may take months to define.

Is there a fix for this?

Thanks!
Donna

Donna Wakeham  |  Posted at 05:17 pm on July 9th, 2008 |  #

I am having the same issues that “Matt” had in August of 2007. Please advise

I have Presenter 5.1 and no longer have the original activation email. How do I upgrade to version 5.3? I have tried the “Check for Updates” option, but it returns “The Update Service did not find updates for your application.”

Matt | Posted at 04:04 pm on August 22nd, 2007 | #

Jason  |  Posted at 09:05 am on August 8th, 2008 |  #

Hi Jason- I’ve submitted a case on your behalf so that we can help you out.

gabe  |  Posted at 11:51 am on August 8th, 2008 |  #

Hi Gabe
I’m using Articulate Professional since December 2007. I use Windows XP and Power Point 2003. Recently, when I tried to start using Articulate Presenter, a message appeared “You need to update your copy of Articulate Presenter. Learn More”. Then I had to download and upgrade to new version, but according to this page, I didn’t have to. I’m worried beacuse when I Publish my presentations I see the animations with delays and sometimes I can’t see any text!!!

Miluska  |  Posted at 03:17 am on August 10th, 2008 |  #

Hi Miluska- I submitted a case on your behalf so that we can help you get the right version and resolve any publishing issues you may be having.

gabe  |  Posted at 11:31 am on August 11th, 2008 |  #

Thanks Gabe, I’ll wait your instructions.

Miluska  |  Posted at 05:19 pm on August 11th, 2008 |  #

Articulate Presenter 5.3 causes Office 2007 to crash. When I uninstall AP it works fine. Tried several times. Trial version worked good with PPT 2003 and trial version was not removed when I upgraded to Office 2007. Also running XP even though Vista is installed on my system. My company has not released Vista for use so XP is installed over the Vista. I selected XP and PPT 2007 for the start up but was not asked for this information in subsequent trials.

John Best  |  Posted at 11:47 am on August 13th, 2008 |  #

Hi, I’m having problems installing Engage 1.2 for Vista. The setup program keeps getting an installation error. I’m running Vista Home Premium. Thanks!

Wormwood  |  Posted at 05:28 am on August 14th, 2008 |  #

Hi Wormwood- I’ve submitted a case on your behalf.

gabe  |  Posted at 09:45 am on August 14th, 2008 |  #

Gabe:

I am having the same problem that several other people have described: words that are out of alignment with each other once the slides are published in PowerPoint 2007.

Is this a bug in the Articulate software? What if I create the program on my wifes machine which has PowerPoint 2003?

Dave

David Klepinger  |  Posted at 04:24 pm on August 17th, 2008 |  #

Hi Dave- Are you using Presenter 5.3 with PowerPoint 2007? If not, please follow the instructions in this blog entry to upgrade. Submit a case if you’re still having difficulty or need help upgrading.

gabe  |  Posted at 09:49 am on August 19th, 2008 |  #

I will upgrade to 5.3 and see if that corrects my problems.

Will I lose any of the work that I have done on Articulate if I install the newer version of the software?

Dave

David Klepinger  |  Posted at 08:12 pm on August 21st, 2008 |  #

Will I lose any of the work that I have done on Articulate if I install the newer version of the software?

Dave

David Klepinger  |  Posted at 06:33 pm on August 22nd, 2008 |  #

I just installed PowerPoint 2007 and upgraded Presenter from 5.1 to 5.3. I am so glad it works! Thank you for your hard work.

Norman  |  Posted at 08:53 am on August 26th, 2008 |  #

One year without upgrade, what a shame !
Yet this product is perfectible:
- No project file
- Bad integration of Quizz maker
- Impossible to translate some parts
- Export configuration change without a new version
….

blabla  |  Posted at 11:21 am on August 29th, 2008 |  #

I am experiencing the same issue as Kay mentioned in a previous post and need an answer to this issue as well. Thanks much!
“I received an error message today…. Running PPT 2007 and Presentor 5.3
“PowerPoint experienced a serious problem with the “articulate” add-in. If you have seen this mesage multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?”

I selected NO but would like to avoid this in the future. Is this something you have received before and can you give me any tips?

Gayle  |  Posted at 02:41 am on August 31st, 2008 |  #

Leave your comment below.




Want more? Check out 410 Entries in the Archives »