So who is this Gabe Anderson, anyway? Allow me to explain.

I’m the Articulate Director of Customer Support. I run the support department, managing the support infrastructure to ensure that your problems and needs are answered in a timely fashion and to your liking. If you’re ever not satisfied with the level of support you’re receiving, please let me know.

But I digress. This post is supposed to give you a better sense of the person behind the blog.

I’m married with children of the canine kind. My passions are technology, writing, skiing, friends, food, wine, and wife. I’ve spent my life on the coasts: I was born and raised in California, went to college in upstate New York, lived and worked in the San Francisco Bay Area for a number of years, and now live and work in the Empire State once again.

I’ve worked in the technology industry for the past decade, spending time with software and Web companies big and small. The threads common throughout my work have been learning and support. I’ve watched and helped the e-learning industry grow from concept to highly functioning practice over the years. I’ve always worked closely with customers and firmly believe that without its customers a company cannot and should not exist.

With that in mind, my commitment — and the commitment of Articulate — is to provide you with great products and exceptional customer support.